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Reviews (1,571)
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All reviewsa lake view roomsteep hillamazing viewsbus servicepublic bustown centrelake wakatipubuffet breakfastan upgraderoom was spaciousnew zealandshort drivestayed here for nightssouth islandvistafernhillaccor
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Reviewed August 13, 2012

  • Stayed: August 2012, traveled with friends
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 12, 2012

Not the newest hotel, but great value for money, and the restaurant was fantastic. The location offers spectacular views across the lake, and isn't as inconvenient as you might think, given the excellent local bus service.

  • Stayed: July 2012, traveled as a couple
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Thank RP946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
lismore
2
Reviewed August 7, 2012

great place to stay nice friendly staff breakfast was great and the bar called the pub is a great place to have a beer if you can find a good beer in nz. you have to get a fruge burger and go up the gondala

  • Stayed: July 2012, traveled with friends
    • Value
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2012

  • Stayed: July 2012, traveled as a couple
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    • Cleanliness
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 5, 2012

We stayed with our two children, ages 15 and 7, for three nights last week while visiting queenstown. The family room was very clean and well equipped for us. Beds were remade, rooms cleaned and towels replaced daily. We had a very good value rate but this didn't include breakfast however the express breakfast was only $10 each adult and the children ate free. Location was great about 10 minutes outside town centre so lovely and quiet. If no car there was a bus stopped straight outside. Staff very friendly and helpful.

  • Stayed: August 2012
    • Value
    • Location
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    • Service
Thank 248Sophie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQR, Director of Sales at Mercure Resort Queenstown, responded to this reviewResponded August 30, 2012

Dear Sophie, wonderful feedback for us regarding your recent stay and the service encountered -we are thrilled the hotel worked so well for you and your children of different ages with different requirements. We encourage families to bring their children to Mercure to enjoy the recreational facilites we offer and have some outdoor space to safely explore!
We hope to see you again,
Kind regards,
Michelle Dent

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