Had booked this hotel mid january for March...parents were coming to stay and was showing them round NZ. Arrived in Queenstown and went to the hotel only to be informed in hotel was overbooked....how this can happen in this day and age i dont know!!! They told us that we could go down the road to the Millenium hotel instead so we ended up having to lug our bags down the road... Explained what happened at the Millenium and they had no record of us....they had to go in and organise a room for us last minute....in fairness the staff were lovely and very accommodating.... anyway we had booked for 2 queen beds and because it was last min ended up with a king and a roll away bed.....not to mention there was a dirty towel in the room (it was covered in toothpaste)....after a while they dropped off new towels and the like. Overall we were very disappointed....would not recommend this place at all!
- Official Description (provided by the hotel):
- Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more less
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- Also Known As:
- Copthorne Hotel Queenstown Lakefront