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“Great location, nice accommodation”
Review of Lomond Lodge

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Lomond Lodge
Ranked #16 of 58 Hotels in Queenstown
Certificate of Excellence
Hong Kong, China
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location, nice accommodation”
Reviewed January 4, 2014 via mobile

My family (wife and 2 little girls) and my father-in-law spent two nights at off-site apt #5 and #7.

Location is fantastic - just at center of town and one block from the beach. Apts themselves were also great - well equipped, spacious, and great balconies.

The only reason I do not assign 5 stars is because the entrance to the apts, including the corridor and stairs leading to them, had an unpleasant smell (may be caused by the nearby Indian restaurant) that lasted a few mins when entering the apts. otherwise, top notch accommodation at center of town.

Stayed December 2013, traveled with family
Helpful?
Thank Elad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, General Manager at Lomond Lodge, responded to this review, January 6, 2014
Hi thank you for taking the time to share your comments - we are really pleased to read you enjoyed your stay at the the Off site Lake View Apartments, as you said they are so close to the centre of Queenstown and the Lake front - the views are amazing!

The main entrance to the Apts is via a general doorway on Shotover Street which the other tenants also access, we try to ensure that it is kept well aired, but as you mentioned on occassion there can be a slight air of cooking /food in the entrance hall (only) - but once upstairs, as you said the Apartments are extremely comfortable and the views & central location more than exceed expectations!

We hope to host you and your family again next time you are visiting Queenstown -

With thanks,

Lee Exell
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Burgess Hill, United Kingdom
Level 6 Contributor
373 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed December 14, 2013

First impressions has to be the really helpful staff, friendly, nothing is too much trouble, always asking if we are ok and have everything we needed. Our room (9) was top floor facing the lake - fantastic view. Quite a few steps up with no lift, but again, the staff helped with the suitcases. The room had a microwave but no sink, but along the corridor there is a communal kitchen with everything you need. Parking outside the hotel is limited but we were given a ticket for the public car park across the road, so no problem. Very easy access down into town. Perfect place to stay

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Owner at Lomond Lodge, responded to this review, January 6, 2014
Hi Sue thanks so much for your review - it is great to know you felt well looked after and enjoyed your stay in the Lake view room (No 9)!!
We would love to host you again next time you visit Queenstown.

All the best for the New Year,

Regards,

The Team at Lomond Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 28, 2013

We chose Lomond Lodge in Queenstown because of the location and the reviews and we were not disappointed. We arrived at the Lomond after a long but beautiful drive from Wanaka on November 1st. The check in process was easy and we were pleased with our studio king. The kitchen facilities were a bit cramped but otherwise the amenities and cleanliness were excellent. It was a five minute walk to downtown Queenstown where we rented bikes and rode along a lovely waterfront hike and bike trail. Afterwards we shared some steamed mussels at a fish and chip stand by the harbor - delicious! We then strolled around the town checking out the shops and restaurants. For dinner we had pho at a Vietnamese restaurant which suited us. More walking meant that we needed a top up so we avoided the long line at Fregburger and went next door to the Ferg Bakery and had a nice beef meat pie and a carrot cake. After that "snack" we headed off to explore The Queenstown Gardens and it was a breathtaking array of flower blossoms and majestic trees. All in all we had a great time in Queenstown and we could have used an extra day to explore the area.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tomike49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Owner at Lomond Lodge, responded to this review, December 1, 2013
Hi thanks for your great review of your stay at Lomond Lodge and Queenstown - it was great to read you made the most of your few days here in our pretty town! As you detailed, there are plenty of wonderful things to do and see, as well as some wonderful food to taste!

We are all really pleased you enjoyed your visit and that we exceeded your expectations.We all hope to host you again next time you visit Queenstown!

With thanks,

Lee Exell
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 27, 2013

Lomond Lodge is a gem! Tucked one street from central town, it was an easy walk to all Queenstown has to offer. Our room was cosy, modern and super clean - even the baby toys on offer for us to borrow had been cleaned. We had a garden view room which had lovely vistas of the mountains in the distance and access to tables and chairs to soak up the sunshine while enjoying a nice cold drink. But the real stars of the Lodge were the Managers, Lauren and Nathalie, two of the nicest and most genuinely helpful people you could meet.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Owner at Lomond Lodge, responded to this review, December 1, 2013
Hi we were so pleased you all enjoyed your trip to Qtwn & stay at Lomond Lodge!
We introduced the children's toy box after a suggestion from one of our staff & to date guests have found them to be very helpful as they have helped to keep their little one's entertained!
We will be passing on your comments to the housekeeping team, re the "super clean" room you stayed in - we do try to ensure the rooms (and Lodge) are spotless and it is wonderful to know that guests are happy and comfortable during their stay with us.

Thanks again for your review, and we hope to see you back at Lomond Lodge again in the future!

Kind regards,

The Team at Lomond Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Betchworth, United Kingdom
Level 6 Contributor
222 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 22, 2013 via mobile

A lovely motel. The rooms are compact but there is a very good full kitchen guests can use. Lauren on reception was particularly helpful. I had left my credit card in our last motel and she moved heaven and earth and got it back to me the next morning. Nothing was too much trouble. Now that is customer service. Highly recommended!!

Stayed November 2013, traveled as a couple
Helpful?
Thank Belinda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Owner at Lomond Lodge, responded to this review, November 24, 2013
Hi thank you for taking the time to log a review of your recent visit - we are really pleased you enjoyed your stay and found the location and facilities so well suited to your needs.

We were also pleased everything worked out regarding your credit card - there is nothing worse than leaving personal belongings behind. Lauren is always willing to go the extra mile to ensure guests enjoy their stay with us - she is a great example of Kiwi service at its best!!!

We hope you enjoy the rest of your trip,

Regards,

Lee Exell
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing
1 review
Reviewed November 20, 2013

Not far from city center and skyline, great view from 2nd floor. Rooms are clean and comfortable. Full equipment in kitchen. Small but beautiful garden. Easy to find and park a car. Very suitable for family.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jianfei H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Owner at Lomond Lodge, responded to this review, November 24, 2013
Thanks for your review - we are really pleased you enjoyed your stay and found the service and location suited you well. We try to ensure that our guests feel "at home" during their visit, so we always endeavour to make sure the garden is well maintained, then people can relax and enjoy "taking some time to enjoy their holiday".

We look forward to hosting you again next time you visit,

Regards,
The Team at Lomond Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandisfield, Massachusetts
Level 5 Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 19, 2013

We were here for one night. When we returned to Queenstown later in our trip we booked a different accommodation. The location is great, but our room was cramped and inconvenient to get to as it was accessed via a series of winding stairs and then down a hallway that was accessed with a key. The rooms of other guests were off of this hallway. The kitchenette we expected turned out to be communal - in that it was down at the end of the hallway and shared by all. Our room had a small refrigerator, a few cups, plates, microwave, toaster and a tea kettle. But, the area to accommodate all of this was small and cramped, making it a bit of challenge to make coffee or put together sandwiches for our hike. The bathroom was clean but had a bit of an odd smell to it. We were glad to check out the next day.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank 571Roxanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Manager at Lomond Lodge, responded to this review, November 24, 2013
Dear Guest we have read your comments and would like to make the following points, so that other readers are not confused by your review.

You booked a Garden view room on the first floor at the rear of the property. To clarify, there are 6 steps up to the top floor (we don't have any winding staircases). There is a short corridor on the first floor which has 5 rooms along it. The corridor is neither cramped or difficult to access.

The access door to the corridor will lock if pulled to. guests can open the door using their room key, so there is never any access difficulties or issues.

Regarding the kitchenette - all of our rooms have kitchenettes, which consist of a bar fridge, tea & coffee making facilities as well as a microwave & toaster. There is additionally a communal Guest Kitchen. Guests are welcomed to use the communal kitchen, which is fully equipped and hardly used! Should you have needed more space in your room to make sandwiches etc you may have been best to use the guest kitchen at the end of the corridor (less than 25 metres from your room).
On a positive note, we are pleased you found the location to your satisfaction.

We trust you had a safe trip back home.

With thanks,

Lee Exell
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lomond Lodge

Property: Lomond Lodge
Address: 33 Man Street, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
#14 Luxury Hotel in Queenstown
#21 Family Hotel in Queenstown
#24 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lomond Lodge 4*
Number of rooms: 13
Official Description (provided by the hotel):
33 Lomond Lodge is privately owned and operated Motel which has 12 Studio rooms and 2 Family Apartments - Located in the "Heart" of Queenstown, 50 metres from the Gondola and Lake front offering quiet, comfortable, quality accommodation to suit all budgets. Local staff and Qualmark rated 4 star.Complimentary tour booking service, ski shuttles operate from the end of the road. Ski store/dry room, Private Garden and BBQ area, Plasma TV's with DVD, 5GB of complimentary WiFi per day plus free Parking at the front of the Lodge plus additional over flow underground car parking across the street from the Motel. We have Lake & Garden studio rooms - Lake View rooms with balcony have "stunning views" out over the Remarkable Mountain Range and Lake Wakatipu. Garden studios have lovely views up to the Gondola. Great location, affordable rates and wonderful service. We look forward to welcoming you at Lomond Lodge, Queenstown. ... more   less 
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Also Known As:
Lomond Hotel Queenstown
Lomond Motel Queenstown

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