We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A1 location and service”
Review of Lomond Lodge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Lomond Lodge
Ranked #11 of 59 Hotels in Queenstown
Certificate of Excellence
Reviewed September 12, 2012

Stayed at Lomond Lodge in a 2 bed lake view apartment for 9 nights, September 2012. Customer service was outstanding. The staff, both housekeeping and reception, were friendly and extremely helpful. The rooms were well equipped, beds comfortable and rooms well heated. Location was superb with just a short stroll into town. We hire a 12 seat mini van which could be parked on site (unlike other accommodation we visited). Views amazing! Yes you may get some noise (just movement) from surrounding rooms due to the construction of the lodge but we always had uninterrupted sleep. I would recommend this place to anyone.

Room Tip: Choose a lake view - a fantastic sight to wake up to.
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KylieS1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Owner at Lomond Lodge, responded to this reviewResponded September 20, 2012

Hi thanks for your review, it was great to read you and your family enjoyed staying at the Lodge and everything was comfortable and the Apartment well equipped!
We hope to be able to look after you all next ski season!

with thanks again we apprecaite your positive comments!

Lomond Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (563)
Traveler rating
Traveler type
Time of year
Language
  • More languages

406 - 412 of 563 reviews

Reviewed September 11, 2012

We stayed in one of the garden suite rooms. I think its good value for money given its location and some of its amenities i.e. microwave in room, kitchen, laundry. The walls are paper thin so you can hear everything in the adjoining room. You definitely can't beat the location though.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hamlid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

Able to walk all over town from this convenient location. The Snow Centre was a very short walk away. Staff always pleasant and helpful. The room was very clean and serviced daily with plenty of supplies.
The bed was very comfortable and the room heated was good.
The kitchenette was adequate.
We loved the view from the room of the town and the lake.
The only downside was the noise from the rooms above when they were moving around in the early mornings.

Room Tip: Get a room on the top floor with a view.
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nanceltc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Manager at Lomond Lodge, responded to this reviewResponded September 20, 2012

Dear Guest thank you for the review you posted up recently - it is great to know you had a wonderful trip to Queenstown and found everything to your satisfaction at the Lodge! We are really lucky to enjoy such a central location - as you said, it does make it very easy to get around being right in the heart of Queenstown.
We look forward to hosting you again next time you visit.

with thanks,
Lee & the team at Lomond Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2012

We stayed for 2 nights there, had a 2 rooms suite which can accommodate at least 5 pax. The room was surprisingly good! The kitchen is fully equipped, there is also a very spacious balcony outside the living room, a great place to have breakfast outside under the sunlight. It felt like just at home, I would highly recommend this motel! Oh, the reception lady had great smile too, very nice lady!

  • Stayed: May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mysfums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, General Manager at Lomond Lodge, responded to this reviewResponded August 7, 2012

Hi we are really pleased you enjoyed staying at one of our Off site apartments - they certainly do have a fantastic location, being right in the heart of Queenstown!!
Our small team of staff are really pleased when they receive a mention in reviews, so we will pass on your comments today !

With thanks again for staying and we look forward to seeing you again on your next visit.
Regards, Lomond Lodge.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2012

My husband and I stayed in a garden view room for 8 nights for a June ski trip and were very pleased. We chose Lomond Lodge after reading reviews on Trip Advisor and we weren't disappointed. The proximity to the mall/town was absolutely fantastic and we couldn't have asked for more in terms of location. The room was an adequate size, the bed was very comfortable, parking out the front was simple and easy and the in-room heating was perfect for winter. I agree with other reviews in suggesting changes with the bathroom heating and lack of fan (we also had to open the window to let out the steam). I would suggest a heat lamp/fan combo for the bathrooms to assist with heating and excess steam. The bathroom was otherwise comfortable and the water always hot. I would suggest that room service vacuum the floors more frequently, particularly given the proximity of the kitchenette to the rest of the room. Lauren at front reception was an absolutely delightful young lady, who offered us wonderful assistance and answers to all our questions. She was a friendly face whenever we crossed paths leaving or returning to our room. We would definitely stay here again and recommend to my family and friends. Thank you!

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Clare H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lomond33, Owner at Lomond Lodge, responded to this reviewResponded August 7, 2012

Dear Guest thank you for taking the time to log your comments - we really appreciate your thoughts and have requested that maintenance review the bathroom and fit the required heater/fan to alleviate the issues you encountered asap.

With regard to our staff, we are very luck to have such a wonderful team of, committed and happy people and will pass on your comments to Lauren, as she always aims to ensure every guest is well looked after during their stay with us!

Thanks again and we look forward to hosting you again in the future.
Regards, Rachel & Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2012

We stayed here for 8 nights and overall were generally happy. The room was a little smaller than I thought it would be and I was a little disappointed with the lack of space in the kitchenette. We survived, but it was tricky at times and I hated putting glasses and plates in the bathroom sink to try and wash them. I really felt the bathroom was the most frustrating. Not enough hanging space, no heat light to help dry out the room, no fan, very little space at all to put your belongings and again, the kitchen plates. The room got saturated after a shower due to the steam so we opened the window which then made the place freezing. I had to buy slippers just to wear in the bathroom as it was so cold and wet. The towell rails were heated but turned off after only 2 hours meaning, the towels did not dry. I really did not like the bathroom. And the service only replaced 2 towels every day even though there was 3 of us so we had to ask for towels all the time.

Location was definitely fantastic. Easy to walk in and out of town and to the gondola.

I'm giving this a very good rating due to location and cleanliness, but the bathroom was my biggest issue.

Room Tip: If you want some space, choose the larger rooms. 1 traveled with my two teenage sons and it was a bi...
See more room tips
Stayed: June 2012, traveled with family
Thank NeenieG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Dear Guest thank you for logging your review - after reading your comments it is apparent that the studio room you stayed in does require a heater in the bathroom which we will have fitted asap. As you may know this winter in Queenstown is one of the coldest we have experienced for many years, so we are keen to hear & act upon any extra requirements guests may have to ensure their stay is warm & comfortable, so thank you for mentioning the situation.

The rooms are serviced daily unless guests show their "do not disturb" sign, which includes towels being changed, if required, & all used crockery & cutlery being replaced - so there should be no reason for guests to wash up their plates - there is also a guest kitchen just around the side of your room, which has a vast array of crockery should you require immediate replacements.

With regard to the hanging space - there are 3 drawers & an open cupboard in the bathroom cabinet plus two towel hooks on the wall and a heated towel rail on the wall (which is set on a timer for eco reasons as it's aim is to pre warm your towels not dry them, as we replace the towels daily).

We are pleased over you enjoyed your time in Queenstown and found the Lodge's cleanliness of a high standard as well as the location being easy and convenient to the town centre.

We hope to host you again next time you visit Queenstown, and hope it is a little warmer!
with thanks

Rachel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2012

our rating is 3 1/2 circles - somewhere between average and very good

We stayed for 6 nights in a front studio room. The heating in the main room was excellent but was a bit cold in the bathroom - could do with maybe a Tastic heat light. There also was no fan in the bathroom so had to open window to let out the steam. When the curtains were opened in the morning, I just wanted to sit looking at the beautiful views of the mountains but found it was a bit cold as it is not double glazed and the cold "screamed" in. I did move the table & chair back a bit and this certainly helped. The bed was comfy and the bedding was warm enough and extra blankets were provided if we had needed them, and we only had the heater on very low over night.

The staff were very friendly and helpful - assets to the business.

Great location - perfect for getting into town (walking) and to where our family were staying on the Esplanade. Unfortunately this was also a disadvantage as there were noisy people walking by late at night and in the early hours of the morning, maybe because of Winterfest and some had parked their cars across the road, The last two nights were peaceful which was when Winterfest had finished. I am sure the back upstairs rooms would not have been affected. Note though that we live in the country and it is really quiet so a lot of people may not have even noticed it.

The room and bathroom were clean. The kitchenette was sufficient for our needs and we were pleased to have been provided with some wine glasses as well. We were happy to have the room serviced every couple of days and we put our Do Not Disturb sign out some of the days too, but it would have been nice if the bathroom sink could have been cleaned when they brought the new towels in. We don't usually stay so long in one place so maybe this is usual.

We selected this hotel based on trip advisor reviews, location and photos and feel we got reasonable value for money at this time of the year and would consider staying there again.

  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BCHarvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Hi thank you for taking the time to post up a review on your recent stay at Lomond Lodge.

We are really pleased to read you enjoyed the Winter Festival and the views from your front facing studio - the Remarkables certainly are stunning, especially with a sprinkling of snow on top of them!
As you may know it has been an exceptionally cold start to the winter season, which has meant very low temperatures at night - we are sorry to hear the window did not stand up to these temperatures, but the good news is we have already placed an application to double glaze the front of the Lodge, which will then mean the whole property will be double glazed, and are just waiting on confirmation and then will look at having them fitted shortly after.

We look forward to having you return to the Lodge again next time you plan a trip to Queenstown and hopefully you will be able to experience the stunning views & a nice new window to enjoy them from!!

With thanks again,

The Team at Lomond Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Queenstown hotels
0.8 mi away
Swiss-Belsuites Pounamu Queenstown
0.3 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#19 of 59 in Queenstown
3,232 reviews
3.5 mi away
Hilton Queenstown Resort & Spa
Show Prices
Show Prices
Show Prices
1 mi away
Mercure Resort Queenstown
Mercure Resort Queenstown
#27 of 59 in Queenstown
1,469 reviews
1.5 mi away
The Rees Hotel & Luxury Apartments
0.1 mi away
Crowne Plaza Queenstown
Crowne Plaza Queenstown
#18 of 59 in Queenstown
1,498 reviews
Show Prices
Show Prices
Show Prices

Been to Lomond Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lomond Lodge

Address: 33 Man Street, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
#5 Best Value Hotel in Queenstown
#10 Luxury Hotel in Queenstown
#24 Romantic Hotel in Queenstown
Price Range: $113 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lomond Lodge 4*
Number of rooms: 13
Official Description (provided by the hotel):
33 Lomond Lodge is privately owned and operated Motel which has 12 Studio rooms and 2 Family Apartments - Located in the "Heart" of Queenstown, 50 metres from the Gondola and Lake front offering quiet, comfortable, quality accommodation to suit all budgets. Local staff and Qualmark rated 4 star, with a silver environmental award. Complimentary tour booking service, ski shuttles operate from the end of the road. Ski store/dry room, Private Garden and BBQ area, Plasma TV's , Unlimited complimentary WiFi per day plus free Parking at the front of the Lodge plus additional over flow underground car parking across the street from the Motel. We have Lake & Garden studio rooms - Lake View rooms with balcony have "stunning views" out over the Remarkable Mountain Range and Lake Wakatipu. Garden studios have lovely views up to the Gondola. Great location, affordable rates and wonderful service. We look forward to welcoming you at Lomond Lodge, Queenstown. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Priceline, Hotwire, Travelocity, Orbitz, TripOnline SA and Cancelon so you can book your Lomond Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lomond Hotel Queenstown
Lomond Motel Queenstown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing