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“Value for money”

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DoubleTree by Hilton Hotel Queenstown
Ranked #25 of 57 Hotels in Queenstown
Certificate of Excellence
Christchurch, New Zealand
2 reviews
“Value for money”
4 of 5 bubbles Reviewed April 22, 2014

Great location, good amentities and easy access via water taxi to Queenstown and a picturesque trip to-boot. Quiet location affording excellent sleep, especially in the morning. Good pub food nearby, breakfast a little overpriced and lacked al-a-carte options.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,153 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Calgary, Canada
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed April 18, 2014

LOCATION:
About a 15 min drive to central downtown Queenstown,( the hotel is across the lake from town.) There are dining options available onsite as well as a tour booking agency (tour buses will come right to the hotel for pick-up and drop off)

TIDINESS:
Acceptable

STYLE:
Boutique style, with dark elegant colours, decor and furnishings but showing signs of wear particularly in the shower. Average room is fairly compact but laid out well.

STAFF:
Somewhat impersonal compared to smaller individually owned accomadations we stayed at. Certainly lacking the kiwi hospitality so prevalent elsewhere.

COMMENTS:
The complex is difficult to navigate in terns of where reception, parking, drop off zones and restaurants are concerned. Queenstown itself is very commercialized and the general vibe is very different from other places in the country. This translates to a somewhat impersonal and average hotel stay as the staff doesn't have the means to go "above and beyond."

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank DKlaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed April 13, 2014 via mobile

We had a mountain view queen room. The room was super spacious with modern, elegant deco. Super comfy bed. Lighting was adequate and relaxing. Having the little kichenette was a bonus. Shower has excellent pressure.

A short walk to the main Hilton complex leads you to a beautiful terrace, jetty and the stunning lake front wakatipu grill.

Staff was really helpful and friendly. Can't go wrong with the Hilton service :)

Stayed April 2014, traveled as a couple
Helpful?
Thank Iris X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 13, 2014 via mobile

To take in the views you have to be standing the whole time. There is a roof in the way too.
Little thing in this room were no up to 4 star standard. Tv reception was crap (I like my rugby even on holiday). The basin sink stopper was broken. The couch was uncomfortable. No tea bags left after first night. No milk was supplied. Just small thing like I said.
It was quiet though.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jjinngk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
4 of 5 bubbles Reviewed April 13, 2014

The TV did not show all the channels (eg Discovery on ch 8 etc). I called the reception to ask for help but the reception informed me that the reception's TV was not even working. Later I called MAGIC, they bluntly told me that it cannot be fixed today. I was very very disappointed. On top of it, Hilton didn't even offer free internet. After paying over $200 for accommodation, they couldn't even afford that!!! Every other coffee shop in Queenstown offered free wifi on purchase of a $2 item, but Hilton couldn't even offer that!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tripsyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburton, New Zealand
1 review
3 of 5 bubbles Reviewed April 13, 2014

It is important when making your booking if you require a roll away bed to ensure the booking details clearly include the roll away bed request. This will avoid confusion and embarrassment on arrival. Ask the check in staff to see that the extra linen and utensils and the roll away bed are taken to room immediately. Otherwise you may find yourselves sharing towel, cup and bed! The check in person had no record

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed April 10, 2014

Very nice place to stay on the outskirts of Queenstown. Quiet, off the beaten path nice amenities and great scenery from premises. Close to hospital (if needed!) Very friendly and helpful staff. A concierge is available to book tours etc. Rooms have a small "kitchenette" space to prepare meals if so desire, including stovetop, refrigerator, dishes and pots and pans. Restaurants available with short walking distances.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgeg421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Queenstown

Property: DoubleTree by Hilton Hotel Queenstown
Address: 79 Peninsula Road | Kawarau Village, Queenstown 9300, New Zealand (Formerly DoubleTree by Hilton Hotel)
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Business Hotel in Queenstown
#19 Romantic Hotel in Queenstown
#24 Luxury Hotel in Queenstown
#26 Family Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Queenstown 4.5*
Number of rooms: 98
Official Description (provided by the hotel):
Enjoy a warm welcome at DoubleTree by Hilton Queenstown. Savor our delicious DoubleTree chocolate chip cookie upon arrival and settle into one of our comfortable and inviting guest rooms. Ideally located in the heart of Kawarau Village, this modern Queenstown hotel boasts breath-taking views of the shores of Lake Wakatipu and is situated just five minutes' drive from Queenstown International Airport. Central Queenstown is also just minutes away via water taxi or by our complimentary shuttle service upon availability. Surrounded by magnificent mountain scenery, this Queenstown hotel presents the closest hotel accommodation to The Remarkables Ski Field. Go skiing or snowboarding in the winter months or try exciting outdoor activities. Hire a hotel bicycle and explore the local sites or simply relax in the hotel's 10-seated executive cinema. The hotel also offers an ideal setting for business meetings and special events, with over 2,000 sq. ft. of flexible function space for events with up to 190 guests. Feel at home in a stylish guest room at DoubleTree by Hilton Queenstown. Each room boasts breath-taking views and modern amenities including WiFi access and an LCD TV. Prepare a home cooked meal in the fully equipped kitchenette, complete with oven, microwave and fridge/freezer, or visit our onsite eateries such as Me&Mee Chinese Restaurant, Wakatipu Grill, Stacks Pub, and The Lake Counter Café. ... more   less 
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Also Known As:
Kawarau Hotel, Managed By Hilton Hotel Queenstown

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