Overall Hilton Queenstown is a very good place to stay! The staff is very nice. The room was fantastic and the fireplace brings such a nice feeling at night time. The view from the room was awesome! The food at the 'grill' restaurant was perfect. The buffet breakfast is one the best I ever had. You can have whatever you want! (You can take away some pastries :D ) However there were few details very unpleasant! We ask room service to bring us champagne glasses (empty). It was delivered very quickly but with lipstick mark on it!! I washed them but it is not what I expect from a luxury hotel. An other detail, directions in the hotel are unclear. Our room was located on the level 7. We went to the lift and there was no 'level 7' button. We have to guess that only one lift is going to the level 7. Moreover those who got level 8 room as to switch lift again. (3 lifts to go to L8 ??). An other disappointment was the pool complex. We went their with bathrobes and slippers... we arrived and kids were running along the pool with sport shoes. Not nice at all. No one from staff can pick up towels? It is everywhere on the floor!
So it's a very good place but could easily be much better!!
- Official Description (provided by the hotel):
- From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Queenstown Hotel Queenstown