We traveled by car from Auckland to Queenstown over two weeks and in terms of accommodation, the Hilton Queenstown had a way of raising the quality of our NZ memories in it's entirety.
About 10 days ago we, mum, dad + 3 kids (17, 15, 8) stayed in a 2 bedroom suite on the 3rd floor of the "Hilton Residences" (the others being the Hilton Hotel itself and Kawarau Hotel), with a Lake Wakatipu facing view. Really beautiful, and peaceful. And quiet. We are thankful that the Hilton was running a special package for families - very appreciative - and included wireless internet and breakfast. If you can get this, it's great.
For the most part we went about our business uninterrupted...which is the best way. Whenever we came into contact with hotel staff - in the lobby, the pool, the cleaning staff, and concierge...we found they all had time to chat and were really friendly and helpful.
It's not often I'll write a review this good but I'll go on. I've read it's one of two hotels with swimming pools so this was great plus for us...be better if the large pool was 2 degrees warmer.
The buffet breakfast was great and has everything you need. We've had much better ones in Asia, but this is as good as it gets in Australia/NZ. Keep a lookout for the A4 sign on top of the glass counter which lists additional dishes they'll make for you on the spot - waffles etc. One thing I have never encountered in my travels was that the waitresses saw us wrapping a muffin (for the 8 year old) in a napkin and later came to our table and offered us a large bag in which to place that and other food items. What great service - and saved us $$ feeding the kids for lunch. Much appreciated.
Mostly, we found the Wakatipu staff most friendly....they simply had time for us. At first we were situated near the open fire and when a large somewhat loud crowd came in for drinks we ask and were quickly moved to the quieter section which had better views. Overall it is quiet which is what we prefer. Prices are not unreasonable for this quality of hotel and the food (lamb, steaks - it is a grill) was good and above average. But the atmosphere is great and everything you need is there.
There are ducks for the kids to feed and you can ask the restaurant who are great at supplying bread. My 8 year old spent 30 minutes every morning do this.
We had a car was only about 10 minutes to the city. It's an easy drive with lake views all the way in, minimal traffic lights and no congestion. I'd tend to agree with other TripAdvisor members that transportation is needed - and we didn't checkout what transportation would be otherwise available. Within 5 minutes drive is a small shopping mall so the with a car, the entire area is well serviced. Even better, the airport was 5 minutes away.
I've stayed at may hotels...Shangri-la, Mandarin Oriental and this particular Hilton keeps up with the best without overpricing.
Thank you Hilton for making NZ holiday a great one.
- Official Description (provided by the hotel):
- From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more less
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- Also Known As:
- Hilton Queenstown Hotel Queenstown