This is the one of the most peaceful and scenic places I have ever stayed at on the planet and loved it. It is pretty hard to fault an establishment that upon arrival the check in staff tell you to wait whilst they let the GM (Andrew) know that you have arrived, sadly he was tied up in a meeting but we were then greeted by his lovely PA who gave as a guided tour and escorted us to our 2 bedroom deluxe lakeview apartment (amazing), she even offered to carry my daughters little suitcase.
The room is fantastic and there was even a fruit bowl,bottled water,bus and water taxi timetable,comp newspaper and a personal greeting card welcoming me and if I need anything more to contact the GM or Duty Manager directly, I have stayed in a lot of hotels and haven't had that kind of welcome before.(And I am not a Gold Member )
In a nutshell the place is amazing, easy to work everything out, getting to Queenstown is a breeze we just got the bus into town when we needed to and sometimes we utilised the water taxi back . The shopping centre is within walking distance (10-15 mins ) and it is a lovely walk over the river and a great place to pick up some groceries if you are staying for some time.
The staff are great,the facilities are modern, the pool is lovely (maybe a couple of degrees warmer would be nice but hey it can't all be perfect ), my wife tells me the Day Spa was fantastic and the place feels like you are the only ones there.
The apartment was fully cleaned and made up daily including the dishes...yes even the dishes.
We ate at Stacks the food was prompt and faultless as was room service and Mee Mee's.
All in all I cannot fault this place and I stayed here for 10 nights with a family of 4 (2 kids under 8), so take my word for it if you want to get out of the hustle and bustle but can easily get there if you want to, then stay here ! I have also heard that they are getting a shuttle bus in October so if that is the case you have no reason to look at anywhere else.
Will definitely be back and may never leave next time.
Well done to you and your staff Andrew truly outstanding.
- Official Description (provided by the hotel):
- From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more less
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- Also Known As:
- Hilton Queenstown Hotel Queenstown