The hotel is beautiful and we really enjoyed our stay. The hotel room was fantastic with our own fireplace and large luxuriously appointed bathroom and lake view. The staff were very friendly and always accommodating. Thanks to Layla and Bridget at Stacks, you were always welcoming as was Shiraz in the cafe.
Just a couple of recommendations regarding communication of important information (not covered in the hotel guest directory) would be to perhaps have a daily or weekly newsletter with water taxi and bus timetable, restaurant opening times including breakfast service and what to do with laundry as we bumbled along with these details and felt we had to keep going to reception. Also the parental lock on the tv, this was a little annoying at times especially as the majority of rooms are for adults only and this was normal tv viewing. The Cru Bar closure was also a bit of a disappointment too as we had been looking forward to spending a few evenings in there.
Overall the Hilton is a wonderful escape from the hustle and bustle of Queenstown and yes I think we would stay again. Thank you to the wonderful staff who made our first stay in Queenstown so enjoyable.
- Official Description (provided by the hotel):
- Situated directly on the shores of Lake Wakatipu, the resort boasts famous waterfront and mountain views. Each of the spacious rooms and fully-equipped residence apartments offer a gas fireplace, separate lounge area and private balcony to satisfy any travel needs. Take the complimentary hotel shuttle bus into town, rejuvenate in the opulent onsite spa facility or simply relax by the 25-metre indoor heated pool with steam and sauna rooms. While the five bars and restaurants including the signature Wakatipu Grill provide sought-after dining options in magnificent settings to complete a truly memorable stay. ... more less
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- Also Known As:
- Hilton Queenstown Hotel Queenstown