I had the one hour of facial massage with Janaina and it was amazing! She really knows how to... read more
I had the one hour of facial massage with Janaina and it was amazing! She really knows how to... read more
This place is sooo amazing, beautiful, clean, inviting, serene and the atmosphere is as calming as... read more
A group of 4 friends booked into the Spa at Nugget Point months in advance for our trip to Queenstown, it was already nearly booked out so getting time slots close together was difficult. The massage was perfect, and the views from the massage room are worth it alone. However, one of the main reasons we choose nugget point was because they have a relaxation area for after your massage by the pools. This was unfortunately not relaxing at all, a builder kept walking through the area from a door outside - which seemed very unnecessary. A member of staff kept also walking in showing groups around talking at the top of his voice. I get they have to do that, but this is supposed to be a quite and relatively private area. While he was leading by no example, despite the signage all around the area, telling people to be quite, others visitors using the area weren't quite at all.
On top of that, the spa has no private shower facilities after you have used the pools. Disappointing end to what could have easily been a really great experience.

Kia Ora Lizzie,
Thank you for taking the time to leave us with your feedback. We genuinely appreciate all comments that can help us to improve our services for guests and help them to enjoy their time with us more.
We hope you join us again for another experience that is more relaxing.
Warm regards,
The Spa Team at Nugget Point
The pools, sauna, steam room and showers are in a well presented but casual setting. The massage was great. Highly recommended.

Kia Ora,
Thank you for taking the time to leave a review, we are glad you enjoyed your experience with us and we look forward to seeing you again soon.
Warm regards,
The Spa Team at Nugget Point
Amazing service and the massage was well worth it , beautiful scenery, friendly helpful staff.Will be going again

Kia Ora,
Thank you for your lovely review. We look forward to seeing you again.
Warm regards,
The Spa Team at Nugget Point
Had a beautiful massage great views spa was amazing I just thought the price you pay some little extras could be added on ie. foot soak before treatment herbed tea offered after wards just to add the extra tough

Kia Ora Sarah,
Thank you for taking the time to provide your feedback. We are always welcome to suggestions to improve our guest experience and welcome ideas from your perspective.
We hope to see you again on your next visit.
Warm regards,
The Spa at Nugget Point Spa
Unbelievable, totally beautiful, brilliant team of staff all passionate about their workspace! Kanuka restaurant service is superb the food is the best I have ever eaten, we stayed four nights and had dinner there every night as it was so good we just wanted to try something else. The fire place is such a good setting you can have desert there or a drink. The food servings are a good size. You do not leave hungry. The spa services we had two massages and a private hot tub and it was first class service and treatments. Adorable people all round. Cant wait to save up and come back to do it all again!! 100% best place in the world I have been to

Kia Ora Leona and Mark,
Thank you so much for your lovely review. We are so glad that you chose to you enjoy the full range of experiences that our hotel has to offer an were able to have a thoroughly enjoyable experience.
We hope to see you again very soon!
Warm regards,
The Staff at Nugget Point Spa
Have heard all the buzz about going to Onsen and our first time to Queenstown we missed out but this second time, it was soooooo worth the visit. From the shuttle pickup to the very warm welcome at reception, our first onsen experience was amazing. We only booked the outside spa due to availability but it was so awesome. The space is private, and you make it your own space to relax and take in the magnificent views of the valley.

Kia Ora,
We thank you for your lovely review, however it is possible that you have left a review for Onsen Hot Pools, which is just up the road - rather than our Spa. We would love you to see you on your next visit too!
Warm regards,
The Staff at Nugget Point Spa