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“Overpriced and in need of a spruce up!”

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Swiss-Belresort Coronet Peak
Ranked #47 of 57 Hotels in Queenstown
New Zealand
1 review
“Overpriced and in need of a spruce up!”
2 of 5 bubbles Reviewed February 12, 2012

Website made the place look very nice, but the reality was very different. Old decor and old tv, the staff wouldn't book us a restaurant reservation in town because they had a restaurant on site. They did provide a room for us to lock up our bikes though and the wine in the bar was nice! We paid the same as we would have at the Copthorne in Queenstown (was fully booked) and the Copthorne was far superior in standard. Won't be staying again - the drive back and forward to queenstown is a pain and the hotel shuttle finished at 10pm.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    41
    64
    57
    35
    23
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Toowoomba, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 30, 2011

we stayed here a couple weeks ago and enjoy it.
The rooms are large, good heater, good size TV, electric blankets.
as to some other reviews, we didn't have a issue with our door or service. We did do our research before we stayed for location etc for the city etc, also we have been told if you did buy a ticket to the snow fields they WOULD pick you up the front of this hotel (but as we had a car we didn't use it, this was stated from someone who worked for Coronet Peak Ski Field)
we used the strike bowling in the hotel which was great.
The price was right (we paid $90NZD per night). Gave as more money to spend on other things!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MegsTheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 28, 2011

• Staff gave several different answers depending on who you asked, and didn't know what they were talking about

• Rooms are shabby (especially the toilet which the button sticks)

• Cant adjust heating so room goes from freezing to boiling. In the snow not the best option

• After cleaning first day our door was left ajar (door needed to be slammed to close properly)...

• Restaurant food was surpassingly good, even though room was empty and had to go to reception to get someone to serve us.

So value for money was ok, but was not at all what was expected. Booked this hotel as part of a ski package deal... only to find when we arrived that yes we were closer to coronet peak, but no they did not offer services to the mountain and to buy tickets to use the snow bus would have to go back into town (a hotel next door offered to see tickets but wasn't open when we needed them). So ended up having to go back into town to come back out. Was ridiculous.

Stay in town and save yourselves the hassle if you don't have a car!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jenna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Queenstown hotels

Whangarei
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 2, 2011

We thought this hotel has seen better days, the decor is getting a bit old and shabby. We thought it would be busier. When we asked about a special at the restaurant that was advertised on a menu, he didn't know what we were talking about and had to go ask. On two other occasions the staff did not know what they were talking about. It was very reasonable but is quite a way out of town and for a little bit extra I would pay to stay in town.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank nanashazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 12, 2011

This is a good reasonably priced hotel, our room was clean and tidy and the bed was comfortable.

I checked in on 5th July. We were there for 4 nights. And the owner of the hotel by the name of david was really helpful and friendly. The staff there always there to assist you. I really did enjoyed my stay there.

And there's a bowling alley. I played 2 games with my cousin and aunt for only $12. Which is cheap! And we socialise with the local people.

I went there during winter. Ski and snowboarding at Coronet Peak which is like 500m away frm the hotel.

We had lunch buffef at Gondola. The staff by the name of Rachel was helpful. She make reservations for us very quick. Very attentive. Thank you Coronet Peak Hotel for the good services we got from you guys.

Will defo come back with my boyfriend and families. :)

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Eminadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed July 9, 2011

Pretty much agree with all the comments so far,

We were spending a romantic evening across the road at the Onsen Hot pools so decided to stay close as the roads were icy, and this was the closest and cheapest.
The room was old and shabby and the heating barely kept the room above freezing. They management really needed to give the rooms a good clean as in the bay window in our room the amount of dead insects and mould/mildew was disturbing.
We had drinks at the bar, and that was nice, then dinner in the "lounge" along with a few groups of teenagers (school groups?) that were polite and friendly. We chose to have the buffet and the food quality was acceptable and there was plenty of it, mainly curries though.
Once apon a time this would have been a fantastic place, but time has take its toll...we got what we paid for.

  • Stayed August 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Noojee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 9, 2011

This hotel is near Arthurs Point which is about 6km from the centre of Queenstown, so if you stay here you are probably best to have a rental car.
Close to Coronet Peak ski area.
Clean and tidy three star standard.
The room I stayed in was a good size.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swiss-Belresort Coronet Peak

Property: Swiss-Belresort Coronet Peak
Address: 161 Arthurs Point Road, Queenstown 9371, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 57 Hotels in Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss-Belresort Coronet Peak 3*
Number of rooms: 75
Official Description (provided by the hotel):
Swiss-Belresort Coronet Peak is a 3 star resort with 75 guest rooms, all with private bathrooms. Located just 7 minutes from the lively downtown Queenstown. It is the perfect location to escape the nightlife and recover from an adventurous day. ... more   less 
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