We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing”
Review of The Canyons B&B

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Canyons B&B
Reviewed February 19, 2013

We stayed at Canyons lodge for four days in February. Positives; great location, beautiful view and owner Andy and his staff Coralie are very friendly people.

Having said that, we have been disappointed with our stay at Canyons Lodge for the following reasons;
1) uninspired breakfast - sweetened yoghurt, fruit but from a can, cheap juice and mediocre coffee
2) interior is not very clean, outdated and overall pretty unattractive. rooms are dark and a little smelly. Who still has shower curtains?
3) house is deserted and owner Andy does not live at Riverview but away in Arrowtown. as such it doesnt feel like a house but rather a cabin and has no life in it
4) Constant noise of the shotover jets in the river below.
5) wifi did not work in our room

All in all the 365 NZD price tag in our opinion does not reflect the facilities, the service or the experience. We typically choose our accomodation based on Tripadvisor reviews. Canyons lodge has 45 reviews, all of which are "excellent", which we find hard to understand. Most of the reviews are pretty old and perhaps not reflective of the current situation. If it were advertised not as a bed and breakfast but more cabin style and at NZD 150, i think it would be a great deal and you would not be disappointed.

Room Tip: do not take the room closest to the car park as wifi doesnt work here. havent seen any of the other...
See more room tips
  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank christiaankaptein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonsLodge, Owner at The Canyons B&B, responded to this reviewResponded February 26, 2013

First of all thank you for your feedback.

In answer to the points made:

We have a full continental breakfast, with a choice of fresh and preserved fruits served daily along with a full cooked breakfast of your choosing as well as happily cater for all dietary requirements as mentioned on our website. All we ask is that you let us know in advance so we are able to make the necessary arrangements.

The room that was booked was a country style room with a more traditional theme. We have more modern rooms available as per our website. Should a guest make their style preference known to us we are more than happy to accomodate a room move when available.

Coralee our onsite manager, as the name suggests, lives onsite. She is always available to help. Andy and Mel the owners, are available between the hours of 6AM and 8PM.

Guests have always enjoyed observing the jet boats from the lodge, and have not been disturbed by them in the past. Queenstown is the adventure capital of the world and guests nearly always enjoy riding them during their stay.

Thank you for bringing the internet issue to our attention. It has since been resolved.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (82)
Traveler rating
Traveler type
Time of year
Language

37 - 43 of 82 reviews

Reviewed January 9, 2013

This is a very late review as we stayed here May 2011. My partner and I loved staying here. Beautiful view over looking the shot over river, the room was amazing, excellent hosts, top notch breakfasts (best ever!!!). Highly recommended.

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ToniandCraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

wmy wife and i spent a wonderful few days here during our honeymoon.
Fantastic place for romantic couples, as well as small families.
Just look at the website and you'll get a feel of the stunning surroundings.
The hosts are professional, friendly and more than helpful.

Hope to stay there againin the future!

Stayed: February 2012, traveled as a couple
Thank Martin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

amazing property, with fantastic hosts. If you are looking for a great B&B, close to Queenstown with the benefits of feeling like you are the only people in NZ then Cayons Lodge is the place to go.
The view over shot over river is fantastic.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Suzanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012

My wife and I recently spent a week at Canyons Lodge for our honeymoon and from the moment we were met at the airport, we had the absolutely perfect week.
Both Andy and Alex are fantastic hosts, nothing was too much trouble and they were always on hand to help, offer suggestions and generally make our stay as wonderful as possible.

I was so impressed with the set up they have. The views are spectacular, the deluxe room upstairs is so spacious and comfortable. There is nothing I could fault about the whole experience and would strongly urge anyone who is considering booking here to go for it - you will not be disappointed.

Value for money wise, it's incredible when compared to other luxury lodges in the Queenstown area.

We will certainly be returning here in the near future.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

Below is the email we sent to the team at Canyon's Lodge who did such a fantastic job in helping with our wedding. They have got great packages for weddings - wonderful food, service, location, venue, views - it ticked all the boxes!!
Andy and team are just the nicest people we have ever met!!
Thanks guys.


To Andy and Team


You guys are AMAZING!!!

Thank you so much for all the work that you all put in, and making our wedding day so relaxed and stress-free, and for making it so special.

Anything that we asked was never a problem, and on the day, you all went out of your way to mingle with our guests making the atmosphere so laid back, making for a really enjoyable day.

The food was, (again like everything you did ) first class!!

You have a top notch venue and the service that you gave us was the best we have ever experienced, so much so that our guests have called us and also written to us, saying just how fantastic Canyons Lodge is. They were all very impressed!!

We are waiting for photos to come back, but when they do i will forward some of the Lodge and our day on to you.

We would also love to write something about our great experience with you on your website if that's ok, we just feel that everyone should have the same enjoyable time that we did at the Lodge!

AMAZING FOOD

AMAZING PEOPLE

AMAZING VENUE

AMAZING DAY

AMAZING EXPERIENCE

What more could you want!



Once again thank you so much, for making our day just the best we could have imagined!



Kind Regards



Hayden and Claire Tait



PS - We will be back - for a holiday this time!! LOVED IT

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Claire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

Great people great service.
The canyons lodge team go above and beyond to make sure that you not only have a wonderful stay in their hotel but enjoy the whole of what Queenstown has to offer. 10/10.... Excellent.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Teaqueue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Queenstown hotels
1.0 mi away
Nugget Point Queenstown Hotel
Nugget Point Queenstown Hotel
#28 of 58 in Queenstown
633 reviews
0.2 mi away
Trelawn Place
Trelawn Place
#30 of 93 in Queenstown
120 reviews
14.4 mi away
Kinross Cottages
Kinross Cottages
#2 of 44 in Queenstown
196 reviews
Show Prices
Show Prices
Show Prices
6.0 mi away
Speargrass Rise Bed and Breakfast
3.5 mi away
Queenstown Village Apartments
Queenstown Village Apartments
#40 of 93 in Queenstown
49 reviews
5.3 mi away
Queenstown Country Lodge
Queenstown Country Lodge
#6 of 44 in Queenstown
159 reviews
Show Prices
Show Prices
Show Prices

Been to The Canyons B&B? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Canyons B&B

Address: 13 Watties Track | Arthurs Point, Queenstown 9371, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #29 of 93 Specialty Lodging in Queenstown
Price Range: $97 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Canyons B&B 4.5*
Number of rooms: 3
Official Description (provided by the hotel):
The Canyons Lodge B&B, Queenstown, New Zealand is a lovely B&B set amidst majestic mountains on sweeping lawns overlooking the celebrated Shotover River with Coronet Peak Ski Field in the background. Secluded and rural yet only 4kms from Queenstown voted the adventure capital of the world with its abundance of activities, ski fields, golf courses, wineries, cafes, restaurants and shops. B&B hosted guests have access to the large deck grounds outside as well as the outdoor hot tub. Breakfast is available dependent on the room rate booked. Each room has an en-suite bathroom and private patio area. B&B guests do not have access to the main house. At times we rent out the lodge as a holiday home at which time guests have full use of the lodge including the lounge with open fireplace and all 5 bedrooms (max of 10 people). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Hotels.com, TripOnline SA and Hotwire so you can book your The Canyons B&B reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing