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Traveler rating
307
75
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14
5
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Reviewed January 18, 2020

We loved our stay at QT Queenstown for the following reasons:
- The front desk staff were incredibly helpful, kind and friendly. Upon check in I mentioned (in passing) that we had planned a holiday to Canada but had to cancel due to my husband's illness so we booked a last minute trip to Queenstown with myself and twin 9 year olds. On the 2nd day of our stay we found a beautiful gift of wine, chocolates and lollies with the most thoughtful note from the QT team saying that they are sorry my plans to Canada didn't work out but grateful that we made our way to Queenstown. So sweet.
- The view and location. A 5-10 min leisurely stroll to the city centre but it was so nice to walk along the lake front to town and take in the stunning view. The views of the lake and mountains from the bar and the resturant were simply unparalleled.
- The room was really spacious and well appointed with modern, sleek furnishings, colours and designs.
-The breakfast buffet was really good and had lots of options.
- The pool. We were lucky to have perfect weather for our stay - sunshine and 24-26 degrees so the kids used the pool as a way to cool off in the afternoon
We felt really welcomed and special during our stay at QT and would definitely stay here again.

Room tip: We didn't have a lake view as we booked lake but could see the mountains.
Date of stay: January 2020
    • Location
    • Rooms
    • Service
1  Thank Rebel_Bissaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy_Black_QT, General Manager at QT Queenstown, responded to this reviewResponded 4 weeks ago

Cheers for the fabulous review. We hope your husband is doing OK.
Hopefully you're able to get to Canada some day soon.
The QT Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile

Staff were very friendly and helpful. Our room was beautiful and clean. The view was amazing! Would highly recommend and stay here again. Short walk to town and plenty of places to dine. Thank you QT!

Date of stay: January 2020
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank WellaT68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonelaCo, Operations Manger at QT Queenstown, responded to this reviewResponded January 15, 2020

Hello WellaT68!

Congratulations on your nuptials!

Thanks for great your review! we are very happy to hear that your time at QT Queenstown was pleasant!

We look forward to having you again with us!

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Reviewed January 8, 2020

Quiet room (which was requested) with outstanding views. Very friendly staff, always helpful. Slept well and ate well. The wifi was unbelievably fast compared to most hotels. Easy access to the Lake through Rydges hotel.

Room tip: The 10th floor rooms, overlooking the lake, would appear to be the best option for a room.
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Wanderer20201234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonelaCo, Operations Manager at QT Queenstown, responded to this reviewResponded January 11, 2020

Hi Wanderer20201234!

Thanks for you 5/5 review!

We are pleased to hear that you had a great stay at QT Queenstown and that you enjoyed all the hotel features!


We hope to see you back soon!

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Reviewed January 8, 2020 via mobile

Great guest service, some honeymoon perks in the room and some cool minibar items, inspiring design and a “homey” feel, good food and delicious drinks not to mention amazing views from the room or restaurant :) and all that just a 10 minute walk from the downtown. Best place to stay in Queenstown.

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank gpilatowicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonelaCo, Operations Manager at QT Queenstown, responded to this reviewResponded January 9, 2020

Hi gpilatowicz,

Thanks for your great review! We are pleased to hear that you had a great stay. As you said the views are breathtaking and the location is very convenient !

We hope to see you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2020 via mobile

If you like spending $400 (US) a night to look at a car park and another hotel’s roof, with a lake view beyond, this hotel is it! Also, you can spend that amount and be put in a room adjacent to the lobby (which plays music very loudly) when you specifically requested a quiet room! But wait, there’s more! Additionally there is a high pitched noise that comes on sporadically because why not? So take these things in mind, when booking because they will tell you the hotel isn’t busy, but then tell you the hotel is all booked up and then not move you. The furnishings are nice, but this is just not up to the quality we’ve come to expect from almost every other hotel in New Zealand.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank nbromma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonelaCo, Operations Manager at QT Queenstown, responded to this reviewResponded January 9, 2020

Hi nbromma,

We are very sorry that the hotel didn't meet your expectations.

Unfortunately you have booked a QT King and as states in all the websites is Overlooking the lake (partial view). I believe we have offered a room move for the next day but it was declined.

We wish you all the best in your travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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