My husband and I are travelling on our honeymoon from Canada and we did a skydive with Nzone recently in February. I can't even tell you how disappointed I was, and in fact I have never written a negative review on trip advisor, so this is taking a lot out of me and I have been thinking about what I would write for a while.
Firstly, we booked our skydive for 1pm and we didn't actually do our skydive until about 4 pm. The process was horrendous and had we not asked a bunch of times when are we going, I feel like our turn would have never come. I met my jump-master maybe 30 seconds before getting into the plane.
This was the worst part. At the end of my skydive, the landing was pretty rough. In fact, I could barely get up for a photo at the end and was in terrible pain. My husband helped me over to a bench and not one person who worked there said a word. When my jump master came out for a second, all he said was "you didnt land properly" and I never saw him again. Meanwhile, our bus back to Queenstown left and I was sitting there with ice on my knee. One woman who worked at the desk came over and all she said was "can you please come and pay for your photos." Seriously!?! I was appalled and of course we paid for the photos eventually but I literally wasn't moving. We got back to Queenstown and went straight to the hospital where I was told that I tore my MCL and the following day I had to see a physical therapist.
Honestly I just feel that having spent $1000 with Nzone that they would at least care that one of their clients was hurt. No one said a word, or offered to take me to the hospital. The attitude was horrible and I felt like they were running the sky dives like a McDonald's drive thru.
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