Our experience with the customer service staff online and the driver, Bob, to Milford Sound were great. We found the pick up time too early at 6.35 am. There were also a few stops along the way to pick up more passengers which was a bit of a drag since the whole journey took about 5 hrs. The cruise was nice. If you enjoy looking at waterfalls, penguins and seals this may be a worthwhile trip. This is provided you can take the 5 hrs journey there (with a half hour break at Te Anau) and back in a coach.
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