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“Outstanding!!” 5 of 5 bubbles
Review of The Rees Hotel & Luxury Apartments

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The Rees Hotel & Luxury Apartments
Ranked #8 of 57 Hotels in Queenstown
Certificate of Excellence
gold coast
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Outstanding!!”
5 of 5 bubbles Reviewed January 26, 2014

I can't believe I've left it so long to review this place (it's now January 2014 and we stayed here in August 2013). This hotel is gorgeous with the most amazing views. We were extremely happy with the room. Views from all windows were incredible, spa was amazing and bed very comfy. LOVED this place!!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank navijac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,917 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (634)
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English first
San Francisco, California
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed January 25, 2014 via mobile

Had a 2b on 6th floor. Great view of Lake and very well appointed rooms. Good maid service and very good staff. Shuttle to town very dependable and we liked this location better than busy town. Walked Lake trail to town once! very scenic. Great stay.

Stayed January 2014, traveled with family
Helpful?
3 Thank Kat E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Andrews
Level Contributor
243 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed January 23, 2014 via mobile

We stayed here at the end of a trip to New Zealand and could not have wished for a more beautiful setting. Our apartment was well-appointed and we had the most amazing view over the lake with the mountains as a backdrop. The staff were friendly and efficient. Dinner in the restaurant was excellent.

Stayed January 2014, traveled as a couple
Helpful?
3 Thank SandraSStAndrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belo Horizonte
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed January 22, 2014

For a hotel that it has "5 star standards" (see photo), I was extremely unhappy with the quality. First night we had to move rooms because of a problem in our room, so we moved next door to a room that was significantly smaller and very cramped for us and our 3 cases. Furthermore, would a hotel that truly has 5 star standards feel the need to tell staff this and that they need to put rubbish in the bin?
The view was ok, but 2 things should be noted about it. First, the view of the lake is a smallish inlet/bay off the main lake. Second, between the property and the lake is an area of disused land which isn't very attractive.
The hotel is also extremely strange. There are 2 parts: one at street level with car park, reception, dining etc; the second lower section is closer to the lake and down the hill side on which the hotel is built. The consequence: you have to walk through the car park to get to your room which also involves going outside. Probably not very pleasant in the cold and rain. One other strange thing is the bathroom sink. It is huge and totally out of proportion.
The hotel is also a couple of km from the town centre so you either need to drive, take the hourly courtesy minibus (11 people only) or a taxi.
Also, I found the beds very, very soft which hurt my back. I realise this may be a positive for some, but definitely not for me
The only good thing were the staff who were all friendly and helpful

Room Tip: Not all rooms are the same size so don't be afraid to ask to change
See more room tips
  • Stayed January 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank slatBH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comrie
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed January 21, 2014 via mobile

Very disappointed. Stayed in 2 bedroom apartment with family of 4. Kids are 7 and 11. Apartment cramped for 4 people. Only 1 bathroom, not even a bath, just a shower, for 4 of us was very disappointing given the price. Having to walk through a multi storey car park to get to your room wasn't pleasant. It was very noisy, could hear people in other room, along corridors etc). . The layout of apartments is very badly designed. We had to share an outer door with another apartment so every time they went in and out and they seemed to be doing this constantly it made a load noise and also sounded like someone was coming into our room ( not ideal as I was on my own with kids last for 2 nights). Agree with other people that the shuttle should run all day. We walked several times which was a good walk (took 35 minutes) and a taxi cost us 17 NZD. Also for the price would expect outdoor area, tennis court and a pool. Seemed like we had all the disadvantages of apartment living, noise, crowded etc but no advantages like the facilities you would expect. Had dinner one night with kids. Pretentious and my dinner was like a very poor KFC and cost 10 times as much. The only good thing is the view, which is amazing. Stayed in much cheaper and way better places in this area.

Stayed January 2014
Helpful?
3 Thank Clare W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottish Borders, United Kingdom
Level Contributor
169 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

We arrived here after a few hectic days touring Stewart Island, Te Anau and over night cruise on Doubtful Sound - all fantastic but on the go all the time. Arriving here for our three nights into our lake view apartment, it was great to see the place was spotless, well furnished, great shower and fantastic views. Although approx 20 minutes walk out of town the hotel runs complementary return buses in and out of Queenstown which was very handy. First impressions are often well founded and this place scores very well.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank honestview23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
100 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed January 19, 2014

Stayed at the Rees on 2 separate occasions in Jan, 2014. The hotel is right next to the lake so the view is amazing. Rooms are spacious, nice and cosy. Free Wifi is available. The concierge desk is very helpful and knowledgeable. They helped us plan & book us on the range of activitites to be done in Queenstown. The hotel is ~2 kms away from the city centre and they have a free daily shuttle service to the city centre.
One thing to note for - we stayed here on 2 occasions in 2 different rooms. The rooms to the left next to the lake access are not as big as compared the ones on the right. Please make sure that you don't get a room next to the lake access.

Room Tip: Don't choose the rooms next to the lake access - they aren't as spacious as the rest.
See more room tips
  • Stayed January 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank gagandeep_tiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Rees Hotel & Luxury Apartments

Property: The Rees Hotel & Luxury Apartments
Address: 377 Frankton Rd, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Queenstown
#4 Family Hotel in Queenstown
#7 Luxury Hotel in Queenstown
#9 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Rees Hotel & Luxury Apartments 5*
Number of rooms: 150
Official Description (provided by the hotel):
The Rees Hotel and Luxury Apartments Queenstown is the new gateway to the True South. We welcome you to enjoy the ultimate Queenstown accommodation experience and savor the rich heritage, vibrant culture and diverse attractions of New Zealand’s glorious Queenstown and Southern Lakes District. The Rees Hotel & Luxury Apartments Queenstown offers luxury accommodation on the edge of Lake Wakatipu, looking out to The Remarkable Mountains. The Rees Hotel is conveniently located to Queenstown Airport and a short drive away from the centre of Queenstown, and central to the wide range of high quality, year-round attractions and activities offered by Queenstown and the broader Southern Lakes District. ... more   less 
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Also Known As:
The Rees Hotel And Luxury Apartments
Rees Hotel Queenstown
The Rees Hotel Luxury Apartments

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