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“Good place to stay”

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The Lofts Apartments
Ranked #53 of 59 Hotels in Queenstown
Reviewed June 25, 2013

The Apartments are very centrally located on Shotover Street, easy to get to and within walking distance of everything you need in Queenstown. The car park was free which was handy for us, and the room was clean and comfortable and also included a full kitchen with all the necessary utensils, and a washing machine and dryer which was extremely handy.

Unfortunately there seemed to be no towels in the bathroom, but I'm sure this could have been rectified if we'd cared to notify staff. (We only stayed one night and had arrived past normal reception hours so couldn't really be bothered.)

The service was decent, perhaps not as overtly friendly as some other people we'd encountered staying elsewhere, but nonetheless as we were only there for the one night that was probably why.

I enjoyed staying in these apartments due to the facilities and the location, and would consider staying here again for a longer period of time if needed.

  • Stayed: June 2013, traveled as a couple
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Thank Lici_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded July 2, 2013

Thank you for your review. Our property is certainly unique, that is what we are most proud of. We are really pleased to hear that you have enjoyed your stay in our hotel. We want to do apologiose that there is no towel in your room when your arrive. We would definitely give our best in future.We look forward to welcoming you back in the near future.

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208 - 214 of 281 reviews

Reviewed May 29, 2013

We recently stayed 3 nights at The Lofts for my birthday. Before turning up we had prompt email communication. We were collected at the airport & taken to our apartment. It was ready so we checked in early-fantastic with a baby!
The apartment was clean, roomy & well equipped. While a little tired & dated it had everything we needed. Heating excellent.
The location was fantastic. We didn't need to hire a car and could walk everywhere in central Queenstown.
The service was exceptional. Always a smile and hello when we walked through reception & only too happy to help at our request. Thank you we will def be back.

  • Stayed: May 2013
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Thank HAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded June 1, 2013

It is brilliant to hear that you found the staff "very accommodating" and the location " A good base." We're very happy that these elements contributed to your having a positive stay. Thank you and please stay in touch with us so we can offer you our best rates for your next stay. Take care until then!.

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Reviewed May 10, 2013

Hi ,
We have stayed at the Loft Apartments 3times now it's a great place to stay very central to all restaurants and pubs in Queenstown
we hire a car from the airport so we can drive to all ski resorts 5 in total
Great places to eat are the Cow for pizza and pasta ,
The Ferg burger place is a must. Approx 20 different types of burgers .
Sop around for ski/board rental prices vary a lot

Room Tip: Great rooms 2beds and loft great for 6people The full apartment is great everything you need
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  • Stayed: June 2012, traveled with family
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Thank kaynglenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded May 13, 2013

Thank you for your review. Our property is certainly unique, that is what we are most proud of.

We take immense pleasure in being able to serve our guests every day and enjoy what we do.

We look forward to welcoming you back in the near future.

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Reviewed May 10, 2013

Such a nice place to stay at Queenstown, although its carpark space a little bit small for van and other big cars, but overall service is just excellent. Friendly staff help us out in all situations we had. Will come over to stay again next time :)

  • Stayed: May 2013, traveled with friends
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1  Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded May 13, 2013

It is brilliant to hear that you found the staff "very accommodating" and the location " A good base." We're very happy that these elements contributed to your having a positive stay. Thank you and please stay in touch with us via Facebook/Twitter so we can offer you our best rates for your next stay. Take care until then!

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Reviewed May 8, 2013

A family of with grown up kids and there was heaps of room for us all in the 3 bedroom apartments which were nice & clean albeit a little dated with full cooking facilities which was great. The staff were excellent - very friendly, helpful and knowledgeable. Location is superb - only a short stroll from the lakefront, shops, restaurants. Small water cylinder meant not everyone could have a shower at the same time of the day - not ideal after full on day when going out for dinner - but heated up again quite quickly. Agree with other comments about being cold - double glazing would be a good investment here and the windows didn't all seal fully when shut so had heating on full the whole time.

  • Stayed: May 2013, traveled with family
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Thank sallystours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded May 13, 2013

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable.

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Reviewed May 1, 2013

been to queens town last month with family and stayed in three bedroom apartment for two nights in the Lofts, was really good experience to stay over there, rooms were really clean and tidy. got every thing over there ( Laundry, Full Kitchen and Fridge) etc every thing was working properly was clean as well. been to spa pool was really pleasant. staff was really nice and friendly, they were really helpful to get things know over there and they have good knowledge about all the activities happening in queens town. located in the heart of queens town every thing is nearby from the hotel, walking distance to market and restaurants. the outside view from our apartment was great was looking like a picturesque overall to stay in that apartment was really pleasant for me and my family am sure if i would have ever visit queens town that would be the first place come in my mind to stay there. highly recommend from my side to everyone the staff is really nice and they care about what u need they provide good customer service my experience with them was really good. the price for staying in lofts for two night was reasonable as well.

Room Tip: i personalty recommend the lake view apartment in the lofts to everyone. enjoy.
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  • Stayed: April 2013, traveled with family
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Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded May 13, 2013

It is great to hear that you were able to take advantage of our central location and explored the City. We appreciate your feedback, it will assist us in improving our services for future guests. Please stay in touch with us and we look forward to welcoming you again in the future.

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Reviewed April 22, 2013

As we thought we were going to have 7 of us staying (ended up with 5) we needed somewhere roomy. and the Lofts were great in this way.. two double bedrooms with 4 beds upstairs in an L shaped loft.
We were in the brown units in the front close to road... think this probably makes a difference age wise of unit? Street noise loud... but mostly happy.tourists. Thin curtains let outside lights in. and bad insulation (one window catch gone didn't help) meant even with heaters on full, full time meant bedrooms cold (the Kingsize bedroom is actually a fridge... didn't help that electric blanket didn't seem to work) plenty of extra blankets supplied so that helped.
Ensuite in Kingsize room, but the loud fan makes the other one preferable.
several bulbs not working.
positives... really handy to town. roomy. well designed.

  • Stayed: April 2013, traveled with family
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Thank smiliekiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded May 13, 2013

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do not hesitate to contact me directly on feedback@ reservations@theloftsqueenstown.co.nz...if you might reconsider staying with us again in the future so I can ensure you a more comfortable stay.

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Additional Information about The Lofts Apartments

Address: 61 Shotover Street, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #53 of 59 Hotels in Queenstown
Price Range: $178 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lofts Apartments 3.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown

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