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“Best accomodation ever!”

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Swiss-Belsuites Pounamu Queenstown
Ranked #12 of 59 Hotels in Queenstown
Certificate of Excellence
GreenLeadersGold level
Reviewed March 21, 2014

We booked 2 nights for the basic studio at Pounamu. During check in we were suprised they upgraded our booking to the best appartment available (first appartment above reception at waterside). One word: amazing!
This appartment is similair to all the appartments with bay view, but this one is at the corner, you have a better view than the other studio's.

The kitchen is great, including everything you need to prepare a whole meal for your family (e.g. Microwave, oven, stove, 2 dishwashers, big refrigerator, freezer).
The bathroom is very nice including a shower and bath. The bed was big and slept really good.
In the living room there is a big TV flatscreen with dolby audio. Some Dvd's and cd's are available.
If the weather is good you can sit at the balcony with an amazing bay view.
You have to share a washing and drying machine with your neighbour. But this is a luxury issue :) Detergents and cleaning products are available.

The staff (e.g. host, concierge) were truly friendly, kind and helpful.

One minor note: if you need an early sleep it can be a bit noisy from passing traffic.

Stayed: March 2014, traveled as a couple
2  Thank KellyRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Swiss-Belsuites Pounamu Queenstown, responded to this reviewResponded April 24, 2014

Thank you for a great review Kelly Richards. It is always nice to read how guests enjoy being with us and that our team were welcoming and helpful.

Why not check us out in Winter … it’s amazing!

Cheers, Ro

Rowena Richards
Marketing Manager

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743 - 749 of 1,428 reviews

Reviewed March 21, 2014

This was one of the best experiences I have ever had. The accommodations were outstanding and luxurious. Soft beds, warm towels, free laundry, convenient location. The views were stunning. Most impressive however, was the service. One of our party fell ill during our stay and the reception/front desk staff was so helpful checking up on us and arranging a ride to the medical center. They also bent over backwards to help us coordinate and book activities throughout our stay.

  • Stayed: March 2014, traveled on business
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1  Thank HSway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Swiss-Belsuites Pounamu Queenstown, responded to this reviewResponded April 24, 2014

Hi HSway
We’re so pleased that you enjoyed your stay with us. We are here to ensure you do have the “best experience”.

I will pass on your feedback to the team. We hope to see you and your party, again sometime soon.

Cheers Ro

Rowena Richards
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014

My wife and I stayed at the Pounamu for 3 nights. We had a one bedroom premier appartment with a great view on the lake and the mountains. The appartment is spacious, clean, very nice and well equipped. The view on the lake and mountains is wonderful from the appartment. The building is in front of a busy road, so the noise can be a bit bothering when seating outside on the balcony. There is no noise issue from inside the appartment. We did sleep extremely well, the bed is very comfortable. The building is about 10-15 minutes walk from downtown, it wasn't a problem for us, but can be for someone who has mobility problem. We had a great stay, i would certainly return.

  • Stayed: February 2014, traveled as a couple
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1  Thank fam2292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Swiss-Belsuites Pounamu Queenstown, responded to this reviewResponded April 24, 2014

Hi fam2292
Thank you for your 5 Star Review. We appreciate you taking the time to share your experience with us and Trip Advisor reviewers.

And for those with mobility issues, we also manage Alpine Apartments behind Pounamu Apartments that cater for those that require easy access.

We look forward to your return, next time you are in Queenstown.

Cheers, Ro

Rowena Richards
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014

Really impressive attention to detail and Rowena was welcoming and informative. Very convenient and well-appointed. Laundry was free! YAY! Comfortable bed and clean. Queenstown is an expensive place and fully booked and we had to close our minds to the NZ dollar-SA Rand (Rouble) conversion. Easy walk to great pubs and restaurants.

Room Tip: Try getting Expedia package deals
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  • Stayed: March 2014, traveled with friends
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1  Thank Pat N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Swiss-Belsuites Pounamu Queenstown, responded to this reviewResponded April 24, 2014

Thank you for your wonderful review Pat N. I am so pleased you enjoyed your stay with us. We are well known for our comfy beds with duck toppers – hmmmm like sleeping on a cloud!

We hope that you will join us again sometime soon. Check out our Special Offers on our website including the “Free Prada Perfume” offer!!

Cheers, Ro

Rowena Richards
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

My husband and I recently visited NZ for the first time to do the 5 day guided Milford Walk Track. We booked the Pounamu Apartments for 3 days before the walk, then 3 days on our return, then a further night after we returned from Mt Cook.
I was guided by former Trip Advisor reviews and was not disappointed!!!! We had a Premier one-bedroom apartment on the second floor with the most magnificent views of The Remarkables and Lake Wakatipu. Some people have commented on the traffic noise (apartments sit close to the busy Frankton Rd) but we were not bothered at all.
The apartments are very modern, well equipped and very clean.
The staff, (Beautiful Ro and Karen in particular) were unbelievably accommodating and we really appreciated their efficiency and local knowledge in booking activities.
I would not hesitate in recommending this accommodation to anyone wanting to spend time in Queenstown.
One more thing........ we were able to store our luggage at Pounamu while we did the hike which was a huge help :0
We will definitely stay here on our return!

  • Stayed: March 2014, traveled as a couple
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Thank Jopenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Swiss-Belsuites Pounamu Queenstown, responded to this reviewResponded April 24, 2014

Hi Jopenny

Thank you for your amazing review. We appreciate you taking the time to share your experience with us and Trip Advisor reviewers. It’s great to hear that you were not disappointed.

We look forward to seeing you, maybe in Winter? Check out our Website for Special Offers, and don’t forget as a returning guest, booking direct with us will also receive a “Loyalty Gift”.

Cheers, Ro

Rowena Richards
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

We stayed for 1 week at Pounamu Apartments, they are fantastic.
The staff are very friendly and couldn't do enough for you, they are very knowledgable about Queenstown and surrounds.

The apartment was great, very large. We had a 2 bedroom apartment, there are ensuite bathrooms to each bedroom which are really lovely. Provided are toiletries, hairdryers, nice towels with a heated towel rail. A TV in each bedroom and an extra blanket in the large wardrobe and good pillows.

The views were gorgeous, right across the road from the lake and mountains of Queenstown with changing views depending in the time of day and the weather. There is a bus stop right outside back to the airport and if you want to walk into town its only 10 minutes the other way.

I would definitely stay here again when back in Queenstown.

Stayed: March 2014, traveled with friends
Thank Jennifer0908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Swiss-Belsuites Pounamu Queenstown, responded to this reviewResponded April 24, 2014

Thank you for your great review Jennifer0908. “Great place & views”.. I have to agree.

The team at Pounamu Apartments are rapt to hear that you enjoyed your stay with us. Our aim is to enhance your holiday and create some unforgettable lifetime memories.

Keep a look out on our website for Seasonal Special offers. Maybe we will see you in Summer.

Kind regards,
Ro

Rowena Richards
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

Pounamu Apartments was the best accommodation we had during our trip around NZ South Island.The apartment was so well appointed, comfortable and clean. The view from the windows was stunning and we were in walking distance of all the activities we wanted to do in Queenstown. The Pounamu office was so helpful in booking our activities as well as kindly posting home glasses we left behind! We would love to go back there.

Room Tip: We loved the view from Apartment 8 but I am sure there would be good views from all apartments. Ther...
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  • Stayed: March 2014, traveled as a couple
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1  Thank Maggie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Swiss-Belsuites Pounamu Queenstown, responded to this reviewResponded April 24, 2014

Thank you for your great review Maggie. I’m so pleased you had a wonderful experience. I agree, Pounamu has stunning views and within walking distance to the town.

As a returning guest, book direct with us to receive a loyalty special offer. We hope to see you again, sometime soon.

Cheers Ro

Rowena Richards
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swiss-Belsuites Pounamu Queenstown

Address: 110 Frankton Road, Queenstown 9300, New Zealand (Formerly Pounamu Apartments)
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#4 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#11 Luxury Hotel in Queenstown
Price Range: $166 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swiss-Belsuites Pounamu Queenstown 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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