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“Compact, clean and friendly”
Review of Pounamu Apartments

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Pounamu Apartments
Ranked #11 of 58 Hotels in Queenstown
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Compact, clean and friendly”
Reviewed February 8, 2014

Room was clean, if a little cramped as we had one of the smaller rooms which don't have a view over the lake. Small kitchen area and bathroom with a good shower. Staff were friendly and helpful. Underground parking was also useful.
Rooms are accessed up a small flight of stairs, so you need to be able to carry your bag(s) up these.
Located approx. 15 minute walk into the centre of Queenstown which wasn't a problem, although there is a small hill to climb out of Queenstown. 2 minute walk to catch a bus outside the Copthorne Hotel in either direction. We used this to get to the airport and also as a collection / drop-off for our coach trip to Milford Sound.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0K_LET5_G0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 28, 2014
Hi 0K_LET5_G0

Thank you for your review. The Studio Rooms are our entry level and are like a small hotel room (no lake views) with a small kitchenette. They are perfect for short stays and just wanting a comfortable place to rest and sleep.

Next time, why not think about staying in one of the Apartments and soak up the amazing views. As a returning guest, email and book directly with us and receive our “returning guest” special offer.

Kind regards, Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,379 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (351)
Date | Rating
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English first
Boyne Island, Australia
Level Contributor
4 reviews
Reviewed February 7, 2014 via mobile

Stayed in pounamu apartment #17. Absolutely amazing. Best apartment I've stayed in. And let's not start about the views. Everything about the apartment is spot on. Even the wifi to upload countless photos is unreal.
I'll be back for sure!!

Stayed February 2014, traveled as a couple
Helpful?
Thank Nbeno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 25, 2014
Hi nbeno

Thank you for your fabulous review. I’m sure you got some breath taking photos of Queenstown and the Otago region.

The views from your Apartment in Winter are @#$&*!! Email and book with us direct and receive your special loyalty return package. We look forward to your return, soon.

Cheers Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Australia, Australia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 6, 2014

Our 1 bed, 1 bath apartment was beautifully set out with a stunning view over the lake. The bed was really comfortable and the shower was terrific. Excellent set up for computer plus share a laundry with one other unit. Road noise can be quite loud but close enough to walk to Queenstown if you wish to. Staff were very helpful. No lift so you need to be able to get your bags up a couple of flights of stairs.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KerryM21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 25, 2014
Hi KerryM21

Thank you for your wonderful review. We appreciate you taking the time to share your experience with us and Trip Advisor reviewers.

We don’t have a lift, however after walking up the stairs and into an Apartment, you will know it is worth it - the views are fantastic!

We look forward to seeing you, maybe in Winter? Check out our Website for Special Offers, and don’t forget as a returning guest, booking direct with us will also receive a “Loyalty Gift and Package”.

Cheers, Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 3, 2014

We stayed at Pounamu for two days before doing the Routeburn Track hike late January. Upon our return from the hike, decided to stay again based upon our previous experience. The units are very well appointed and immaculate. It's a few minutes further walk from the Queenstown city center than many other properties, but that is a minor drawback. The studio apartments are quiet and considerably less expensive than the 1 and 2 bedroom apartments and lack a view, but it you are looking to save money, that is the way to go.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 25, 2014
HI Debra
Thank you for your lovely review. I'm rapt to read, that after your trip on the Routeburn Track, you chose to return to Pounamu for a longer stay. The Routeburn Track is beautiful isn’t it!

Next time, why not think about staying in one of the Apartments and soak up the amazing views. As a returning guest, email and book directly with us and receive our “returning guest” offer.

Cheers, Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 1, 2014

I imagine the apts would be great for a family. But if you are a young couple looking for convenience in a nice place in the town centre, I probably would not recommend you stay here. But if you are looking for a quite place outside of the centre and don't mind the 15 minute to walk to the stores, shopping and restaurant, then this would be fine. But with so many places in the centre, I can't imagine you couldn't find a more suitable place. But all and all, the place was very nice! No real complaints here.
we stayed in a studio apt for a week. here are the pros and cons:
pros: laundry machine, comfortable bed, nice bathroom, the building is new and very well done, staff are very helpful and friendly
cons: the studio is on the lower level so it feels a bit like a basement, location of the apt is not in the town centre - it is a 15 minute walk which is fine but after a long day or hiking etc and when it is cold, there were times when we wished the place was closer

Room Tip: try to get a place on the higher level as the lower level feels like a basement.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Washingtonienne73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 25, 2014
Hi Washingtonienne73

Thank you for your favourable review on Pounamu Apartments. The Studio Rooms are our entry level – the size of a small hotel room (no lake views) with a small kitchenette.

Queenstown has accommodation on the edge and in the centre of town, however Pounamu Apartments is situated just a short 10 minute walk from town (or a 3 minute taxi ride). On a cold day though, it’s nice to come back to a lovely warm room with air conditioning.

I will pass on your feedback to the team. Thank you. Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hobart
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2014

First time stay at Pounamu. Stayed a full week. Staff were GREAT. Terrific for families of four. Top location - ten minute walk to the downtown area.

Apartments are located close to the very busy Frankton Road. Apts windows not glazed properly so the road noise is significant 24/7.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mike c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 25, 2014
HI Mike C
Thank you for your feedback.

Pounamu Apartments offers a lot of lovely amenities, including the 10 minute walk into town, however being on Frankton Road, I’m afraid we do have some road noise. The double glazed windows do make a difference and usually by the early evening it quietens down.

It’s a hard choice to make, but as most of our guests say, the spectacular views out way a little road noise.

We would love to welcome you back, some time soon.

Kind regards, Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2014

Everything you want - wonderfully modern facilities, great location (5 min walk to CBD and also the lake facing apartments catch the evening sun beautifully) and friendly and efficient staff. We also love how these apartments blend into the surrounding landscape so well. Hope to be back soon!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, March 25, 2014
Hi Martin
Thank you for the great review.

We look forward to your return.

Cheers Ro
Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pounamu Apartments

Property: Pounamu Apartments
Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Luxury Hotel in Queenstown
#10 Business Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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