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“Best bed”
Review of Pounamu Apartments

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Pounamu Apartments
Ranked #11 of 58 Hotels in Queenstown
Certificate of Excellence
GreenLeadersGold level
Perth, Australia
Level 6 Contributor
142 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Best bed”
Reviewed December 11, 2013 via mobile

Stayed in queenstown for 2 nights and thoroughly enjoyed it. These apartments are about 10 minutes walk from the centre of town along the main road next to the lake. Great location. Our room was a studio and was very tiny. No cooking facilities and a small bathroom. The bed was one of the most comfy in our travels. Parking was in underground parking bays and there were many steps to get our suitcases up to our room. Probably not suitable for those with mobility issues. The rooms had shared entrance for two rooms with a laundry which was handy. The best thing about these apartments were the staff - Row was extremely helpful and friendly. We would stay here again but would pay a bit extra for a bigger room.

While in queenstown do two things - 1. Walk up the hill with the gondola, via the Tiki track. It takes a few hours up and down but it is lovely and the views are awesome. 2. Drive up the gravel track of remarkables ski area, 13 kms up to the top with some hairy corners. The views are amazing.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank 2011Marg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PounamuApartments, Manager at Pounamu Apartments, responded to this review, January 9, 2014
Dear 2011 Marg
Thank you for your lovely review. . I have to agree they are comfy – just like sleeping on a cloud.

The Studio Rooms are our entry level and are like a small hotel room without views and a small kitchenette. Next time you stay you will want to relax in our Apartments with the amazing views!

Join us in Autumn or Winter and check out our Special Offers on our website.

Kind regards,
Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
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English first
Melbourne, Australia
Level 5 Contributor
83 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 10, 2013 via mobile

2 girls (5&8) and 2 adults shared this little gem. Our view was incredible first off. The apartment was really nice and modern. The girls room had its own tv! The adults BR had a view of the lake which was phenom. The bed was so comfortable which was really welcome after chasing 2 kids around all day. Even the bath was fantastic.

The only downside is that you are a good 10 minutes from the centre. Going is downhill but coming back is a taxi. There was a fair amount of road noise but it settles after the sun sets.

The staff at reception were incredibly helpful and accommodating. I'd come back with or without the kids.

Stayed December 2013
Helpful?
Thank Barnsey9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PounamuApartments, Manager at Pounamu Apartments, responded to this review, January 6, 2014
Dear Barnsey999

Thank you for your review, and feedback on Pounamu. Yes the beds are comfy – the feather down toppers are soooo yummy to sleep on!

The views are “phenom” of Lake Wakatipu and The Remarkable mountains. Being on Frankton Road we do have some road noise, however the double glazed windows do make a difference and yes I agree with you, in early evening it quietens down.

We would love to have you back – with or without the kids. Keep a look out for Special Offers on our website – especially the Prada Perfume offer valued at over $160 when you book directly with us for more than 2 nights.

Kind regards
Rowena Richards
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 6 Contributor
1,404 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 616 helpful votes
Reviewed December 10, 2013

There are two kinds of rooms that I noticed, one is small and faces the hills (in the rear) and the second is large, faces the lake and is twice the price of the small one. I had originally booked the small one and after peeping into the larger one, I could not help upgrading. The views of the lake are awesome, the rooms are really, really large, and has two levels. The bed room overlooks the main living area and the lake through the balcony ( see picture). The facilities are contemporary and is bound to sweep you off your feet. There is even a PC with headsets to help Skype along with a printer and scanner. Two flat screens, Fire place, DVD player and high end cutlery are some of the delightful facilities here. On the down side there is no restaurant here and you have to drive to town that is 1.5 kms away. Also you cannot order food to be delivered to your room. You could order breakfast and you will receive a bread and fruit basket in your room (not recommended)..
If you are spending more than one night in Queenstown and if you can afford it, I would urge you to go in for the larger room. Parking is in the basement (free). If you do not have a car, then I suggest you find a place in the downtown area.

Room Tip: Lake facing rooms take the cake (expensive cake :) )
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SagarVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PounamuApartments, Manager at Pounamu Apartments, responded to this review, December 23, 2013
Dear Sagar S

Thank you for your review and yes, I agree the views are awesome.

As our Apartments are self-contained, you are correct in saying that Pounamu Apartments doesn't have Room Service, however while enjoying the beautiful views from your Apartment, takeaways are available from some of the tasty Takeaway Restaurants in Queenstown, or a quick 10 minute stroll down through the gardens into town (or a 4 minute taxi ride) and you can choose from the delectable array of Restaurants.

Once again, thank you for you review, we appreciate your feedback.

Kind regards,

Rowena Richards
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2013

Great place to stay! Great views of the lake and only a short walk into the centre of Queenstown. Free wi-fi and parking is also a bonus! Office staff were amazing, especially with making bookings and providing advice about places to eat and things to do. My husband and I were very impressed by the service given by Rowena, she was awesome! Nothing was too much trouble. Would definitely stay here again!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaime B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PounamuApartments, Manager at Pounamu Apartments, responded to this review, December 23, 2013
Dear Jaime B

Thank you for your kind feedback and fantastic to see that you enjoyed the great views and service.

I’m always thrilled to hear that our guests have gone home with fond memories of Pounamu and Queenstown. We would love to see you again, maybe in Autumn or Winter next time.

Kind regards,

Rowena Richards
Marketing Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fanwood, New Jersey
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 8, 2013

We loved our stay at the Pounamu Apartments. We arrived for 3 nights for our honeymoon and were met with a bottle of champagne and chocolates. We booked a one bedroom apartment. The view of the lake is stunning and the employees on site are extremely helpful if you have any questions concerning activities in Queenstown. The apartments are located with a short walk to town - which we found to be extremely convenient. We loved our balcony and the gas fireplace in the unit. We would highly recommend this for couples who are planning on visiting Queenstown.

Stayed November 2013, traveled as a couple
Helpful?
Thank kimlp3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PounamuApartments, Manager at Pounamu Apartments, responded to this review, December 23, 2013
Dear kimlp3

Thank you for your lovely comments about your recent stay at Pounamu Apartments. We love spoiling our guests, especially those on their Honeymoon.

I’m sure you have gone home with fond memories of your stay and our stunning region, Queenstown.

Once again, thank you for your wonderful feedback and we hope to welcome you back in the near future – maybe your first anniversary!

Kind regards,

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviewed December 4, 2013

This is a lovely apartment with good facilities for international travellers. THe view is fabulous and it certainly enhanced our Queenstown experience. it is conveniently located, not too far from the city centre but far enough to be apart to give us a beautiful unobstructed view of the lake and mountain. the apartment is also well equipped with the necessary appliances.
My family and I enjoyed the stay.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kn-heng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PounamuApartments, Manager at Pounamu Apartments, responded to this review, December 23, 2013
Dear kn-heng

Thank you for a great review. I’m so pleased you and your family enjoyed their stay. I agree, Pounamu has fabulous views and within walking distance to the town.

Once again, thank you for your positive feedback.

Kind regards,
Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 3, 2013

We opted for a studio because we knew we wouldn't have much time to stay at the hotel and enjoy the view. The plus side of not having a lake view meant that we weren't facing the main road, so we were able to enjoy quiet nights - very important for us, as we are light sleepers.

The room was small but big enough for the two of us. Everything was exceptionally clean and comfortable. It was also a quick 7-10 minute walk into downtown. The bus stops right outside for convenient and cheap airport transport.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emileeetravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PounamuApartments, Manager at Pounamu Apartments, responded to this review, December 23, 2013
Dear emileeetravels

Thank you for your review. Our Studio Rooms are our entry level room type and are ideal for guests passing through or are out and about all day and don’t spend much time in their room.

Our Housekeepers, take great pride in their work, thank you for the great feedback, which I will pass onto the team.

Kind regards
Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pounamu Apartments

Property: Pounamu Apartments
Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Luxury Hotel in Queenstown
#10 Business Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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