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“Ski Holiday” 5 of 5 bubbles
Review of Pounamu Apartments

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Pounamu Apartments
Ranked #14 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersGold level
Newcastle, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Ski Holiday”
5 of 5 bubbles Reviewed July 2, 2013

We loved our stay at Pounamu Apartments. We stayed there for five nights during our ski holiday. We found the apartment to be amazing. We had a one bedroom apartment, which over looked the lake and mountains, a view which we could not get enough of. The apartment had everything we needed and much more, plus many heating options which made for a very comfortable time during this very cold winter. The staff we super friendly and so helpful, recommending some great options for activities and also for our ski hire. We would highly recommend the Pounamu Apartments to anyone travelling to Queenstown. We will be staying there again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kendall D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,340 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (343)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Brisbane, Australia
1 review
5 of 5 bubbles Reviewed June 30, 2013

Five star apartment, we stayed in a 2 bedroom apt, with lake views. Well worth getting a lake view. Apartments are very well equipped kitchen, gorgeous gas fire, heating, fluffy robes and slippers, hairdryer. About a 10 min walk into town. Very helpful staff. Free wi-fi was an added bonus.

Room Tip: We chose a 2 bedroom with lake view, well worth it. The second bedroom was actually a studio apt wi...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clackmannan, United Kingdom
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 21, 2013

Wonderful apartments, well worth their 5 stars! We stayed in a one bedroom apartment with an amazing view of the lake and mountains from the balcony, lounge and bedroom! The apartment had everything you could possibly need-and more. Staff were very pleasant and helpful. I had originally booked a studio apartment, then later discovered that it did not come with a view (we had visited Queenstown before). However, on arrival we we were given the opportunity to upgrade which we did without hesitation. Well worth the extra money. The town was only a pleasant 10 minute walk away. We loved our trip to NZ, especially to Queenstown and especially the Pounamu Apartments.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HClacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

The 5 stars are deserved.
We stayed on a special rate and would happily pay the full rate when we next return to Q'town. The beds, pillows and linens are so comfortable, we slept really well. The bathroom had a lovely tiled bath with power shower overhead. Nice to be able to have a long soak in a deep bath after a hard day of sightseeing! The underfloor heating was great when it was -2 degrees at night.
The parking underneath was convenient, although the 10 minute stroll into town was fine - you really don't have to hire a car if you are staying here as it's on the bus route from the airport into town.
Only very minor niggles were the slowish Internet and the rather noisy fan in the bathroom - hard to relax when it sounds like a jet plane...
Staff were efficient, friendly and helpful - even found me a sewing kit for a quick repair. The use of a washing machine and tumble dryer with Eco wash provided is also helpful for those skiing or on a long stay. Well thought out.

Room Tip: Although there isn't a view from the upper rear apartments, we had followed Trip advisor advice...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eleanor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 1, 2013

We stayed here for part of our honeymoon, and it was so lovely! We arrived to a free bottle of bubbles, choccies & a bottle of beautiful perfume for booking directly through Pounamu website. The apartment was gorgeous & the view-STUNNING! A short walk into town, awesome location. Staff were friendly & helpful. Will definitely be staying here again, next trip to Queenstown!!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank becksta16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 22, 2013

I love these apartments. Heated floor boards, cosy bed, fireplace and heated bathroom. The view of the Frankton Arm of Lake Wakatipu was beautiful as well as the snow capped mountains.
The staff were friendly and the location was perfect for a walk or taxi ride into the town, as well as getting picked up by the buses to go to the mountains.

Room Tip: Ask for a lake view.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 13CaseyLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed May 19, 2013

Stayed at Pounamu for 5 nights in the school holidays with our 6 year old grandson and 9 and 11 year old nieces. We were happy with the accommodation - 2 bathrooms with underfloor heating, a laundry with washing machine and dryer and the kitchen and lounge more than met our expectations. We were back from the road so had no problem with traffic noise and we also had parking. So all in all, we were happy with that.
What we weren't happy with was the internet connection. It's really crappy. But first the mouse froze - they came and fixed that. Then the password didn't work - they came and fixed that. Finally I decided to check my email. What takes 5 minutes at home still wasn't finished 25 minutes later. It was like the slowest dial up ever. I could have taken up the other offer - fast internet at $10 a minutes - yes, that's $10 ten dollars a minute. Not likely. And please don't tell me the slow internet was an isolated situation as I've stayed there before and had exactly the same problem. Just as well using the internet wasn't that important. Could I suggest they don't bother with providing laptops in the apartments and instead provide an adequate internet connection?? Please ...

Room Tip: Stay back from the road. And don't expect internet unless you pay for it.
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  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Maree G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pounamu Apartments

Property: Pounamu Apartments
Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#2 Spa Hotel in Queenstown
#2 Green Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#13 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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