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“We'll come back here again” 5 of 5 bubbles
Review of Pounamu Apartments

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Pounamu Apartments
Ranked #14 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersGold level
Amsterdam, The Netherlands
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“We'll come back here again”
5 of 5 bubbles Reviewed November 9, 2012

So, about the only downsides of this place are that the bed is very soft (but this is personal - we love hard beds) and that it's on the main road (Frankton) coming into Queenstown. But we didn't care the later one in the end. The view is amazing, the windows are huge, and we had the view from our living room / open kitchen, but also from our bed; it's walking distance from the town, but still out of the buzz; the place is quite luxurious, pretty, the staff is very friendly and helpful, and if we ever return to Queenstown, we will for sure want to stay at Pounamu. A highlight, we really LOVED it.

Room Tip: I'd chose the front-line with a view. Watch out, out of the winter season, the floor heating is...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Manuela_Amsterdam_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,333 reviews from our community

Traveler rating
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    279
    85
    29
    26
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (341)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed November 8, 2012

As amazing as the views are, I would never come back for the pure fact that the service from the receptionist was disgusting. The blonde lady is one of the rudest people I have ever meet, she was rude and displayed no solutions to problems. Another receptionist said she would get back to me on information but never did which I found very disrespectful considering the amount we payed to stay. I will never come back here and advise you do not stay if you want the worst, rudest service imaginable.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
15 Thank turtlehearter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 28, 2012

We didn't want to leave Queenstown or Pounamu Apartments. It was great accommodation. Stayed in a 1 bedroom apartment, what a view - we had to pinch ourselves every morning to make sure the view was for real from our balcony.

Room Tip: Make sure you book a room with a view of the Remarkables
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gucci1506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
1 review
5 of 5 bubbles Reviewed October 25, 2012

We recently stayed here for several days on a golfing trip to Queenstown. Loved the accommodation with en-suites to both bedrooms. Everything was very clean and with full kitchen, laundry etc. we had everything we needed. Very luxurious.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
176 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed October 14, 2012

Return visit to the Pounamou apartments. Stayed in a studio room for 2 nights on this occasion. The rooms are comfy and clean and great for a short stay. They also have a fridge and microwave. Perfect for what we needed. The staff our great and happy to help book tours, Renee was fantastic in getting us a great deal on a Milford Sounds flight and boat trip. Would definitely stay again.

Room Tip: The studio views dont have a view. The one bed apartments look amazing if you can afford it!
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  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank autumn1082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blenheim, New Zealand
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed October 14, 2012

These are great apartments if you are looking for a little extra space. The two bedrooms both had ensuites and there was also a nice sized lounge and fully appointed kitchen.

The rooms are very quiet despite being right on Franklin Road. They were also warm with good heating options.

I really liked not only the free wireless but also that each room had a computer with skype camera and printer. Awesome service - don't know why more accommodation providers do not provide the same.

If I bring the family down, I will definitely be looking to stay here.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Neilsnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
1 review
5 of 5 bubbles Reviewed October 1, 2012

We booked the one bedroom apartment, and it was absolutely stunning (though almost to the point that I was scared to 'live' in it in case I wrecked it!). I agree with others about being cautious about a studio room - they looked quite tiny.

But our bedroom was just perfect. Excellent cooking facilities, an absolutely amazing view (we woke up in the morning and looked out across Queenstown from our bed), nice gas log fire, beautiful bathroom, laundry facilities.

We'll definitely visit again, but hopefully for longer so we can take advantage of the cooking facilities and pretend we're living the life of the rich and famous for a while. :)

It's a little bit out of town but we always found enough parking in town and it's a nice scenic walk anyway.

Room Tip: Avoid the studio rooms if you want a view and space.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndroidElf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pounamu Apartments

Property: Pounamu Apartments
Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#2 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#13 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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