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“The top choice to stay in Queenstown”
5 of 5 bubbles Review of Pounamu Apartments

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Pounamu Apartments
Ranked #13 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersGold level
Sydney, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The top choice to stay in Queenstown”
5 of 5 bubbles Reviewed December 22, 2011

Even don`t know where to start sharing the fantastic experience by staying 4 nights in Pounamu Apartments. The executive 2-bedroom apartment was a great choice as you will have a marvelous mountain and lake view. We like the design, decoration and the layout of the apartment. Having a short walk about 10 mins you will get to the downtown area. The staff was really helpful. And it was very surprised that we have got a Prada perfume set for holiday gift to each person. All in all, I would like to strongly recommend Pounamu Apartments to everyone who will be going to Queenstown.

Room Tip: The executive 2-bedroom apartments got the greatest mountain and lake view.
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  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moni Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (346)
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New Zealand
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 11, 2011

In need of the perfect spot for a romantic weekend getaway, I took the advice of TripAdvisor and booked a night at Pounamu Apartments. It was indeed the perfect spot, with a stylish, modern and clean apartment awaiting my partner and I.
The apartment was on the upper-floor, giving great views across to the lake thanks to floor-to-ceiling windows which rolled back to a nice balcony. The apartment is split-level, with the lounge, kitchen and balcony on the lower section, and the hallway, bedroom and bathroom on the upper.
The lounge featured a large plasma TV, two nice couches, a rug on a wooden floor and a home-theatre system with surround speakers wired into the apartment. The kitchen continues the 'hidden and minimalistic' design of the apartment, with the microwave and fridge/freezer hidden behind cupboard doors, and all glassware etc hidden behind smoked glass cabinets.
The bedroom featured a king-size bed which was comfortably firm. A second LCD TV is installed near the ceiling-line, and more windows (which can't be shuttered or blinded) sit along the top edge of the room. The ensuite bathroom is just off the bedroom, and while suitable for a single or couple, it's smaller than I would have expected. The shower is great, with lots of hot water pressure, and the unique tile design of the shower turns it into a bathtub if required.
The location of Pounamu Apartments is a ten-minute walk to the Queenstown town centre, down a hill walk and through a garden walkway. A bus-stop is nearby to the apartments, where you can take a bus to the airport for $6.
Staying at the apartment isn't cheap, but it's worth the price. In comparison to other high-end accommodation in Queenstown, it is value for money. While some aspects of the apartments may not meet the needs of 'extreme high end' travellers (such as the bathroom size, or lack of room service) it will still be a luxury weekend for ordinary travellers looking to splurge.
To offer 'constructive criticism', I would say that the apartments got very warm. We stayed in early December, when Queenstown had temperatures of 20-26 degrees, and the lack of airconditioning made it a little uncomfortably warm. While the remote-controlled fireplace would make it cosy in winter, an addition of a heatpump would help to cool it down. Also, shoes weren't permitted to be work in the apartment due to the use of soft-wood for the flooring.
The hosts were very welcoming, and for the purpose of 'romantic weekend getaway' the apartments were more than suitable. Although it's not in our budget to return here regularly, we wouldn't hasten to select this location as another 'splurge venue' sometime in the future.

Room Tip: Ensure to book on the upper-level. But be aware the blinds aren't completely black, and will re...
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank kerrydp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siebe, Manager at Pounamu Apartments, responded to this review, December 14, 2011
Thank you for your full and meaningful review, which I’m sure will be of great value to all our Guests. Our Apartments are “Self Contained” to allow the Guest to experience the privacy of not being interrupted by daily servicing however daily serving is available as an optional extra.

Feedback from other Guests has led us to invest in six new improvements for our Pounamu Apartments site:-

1; We already have Air Conditioning Units installed in all the Studio Bedrooms but as we speak all One & Two Bedroom Apartment Lounges are having Air Conditioning units installed. We hope to have this project completed early next year.

2; With the installation of the Air Conditioning Units it allows us to fit Black out curtains over the slim ventilation windows located at ceiling height in the main Bedroom of the One & Two Bedroom Apartments.

3; With the arrival of the new Feather down topper pads we hope will make the Beds even more comfortable to mould to your body shape but still firm as the majority seems to prefer.

4; IPod docs have been installed in all Bedrooms.

5; As you are already aware we provide Free Internet but we have just completed improveing our wireless signal through out the complex and improved the speed.

6; Mainly during the Ski Season we had numerous requests for a Car wash area and this has now been plumbed and completed.

We have many Guests who come to celerbrate various occassions and we hope to improve their experience by constantly adding to our services and listening to customer feed back.

Thank you again for your review and we hope you will enjoy the continued improvements we will strive to make for our Guests to enjoy.

On behalf of the Pounamu Team

Leo Van Dijk
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glentunnel, null, New Zealand
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 9, 2011

Spent 4 nights-would have stayed forever if possible!!!Spotlessly clean with every mod-con.Great views,handy to town centre,and great staff.Great place to stay you might say.......!!

Room Tip: Bottom floor rooms get noise from above if people above are 'heavy walkers'!!
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glenn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
229 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 bubbles Reviewed November 19, 2011

Queenstown is a great city and Pounamu apts is a great choice. My brother and his family had stayed here six months ago and recommended it. We were able to check-in early afternoon and the woman was very nice. I got a nice welcome gift and she even arranged for a breakfast basket for the following morning. She helped us book some activities for that afternoon.

There is underground parking and it's a bit difficult to get the bags upstairs, but it wasn't a bit problem. There are also a few steps up to each apartment (or down to the bottom floor), so that could be an issue for some.

We got in the apartment (19 I think) and it was great, really spacious, a kitchen area and table, a fireplace and a nice little balcony with several chairs. There are heated floors in the bathroom and a big tub with shower over it. There's also a little business center in the apt with a printer and computer, although we didn't use it. They also left a box of chocolates in the room.

I did cook one night in the apt and wish that they had some olive oil so i didn't need to buy it for the one meal. There was salt and pepper already.

The bed wasn't super comfortable and I think a complaint that others have had was the road noise. It's not too bad, maybe it's worse on the lower level apartments, but the way I look at it, you can't have it all - you get an amazing view of the remarkables and this is one of the best things about this place.

The location is fine, it's a short walk to town and about $10 to take a taxi. We didn't have any problem staying outside of the immediate city center because you really do get the great views, plus the free parking.

I would highly recommend this place for families, or people who don't want to spend money eating out so much. Also, the staff really go a step above to give recommendations and set up any actitivies.

  • Stayed October 2011, traveled as a couple
    • Value
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Helpful?
2 Thank laurengucsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waiheke Island, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 13, 2011

When I know my overseas clients destination is Queenstown my first phone call to confirm availability is always Pounamu Apartments. The spacious apartment with stunning views welcomes my clients to the way New Zealand should be enjoyed. Sophisticated and relaxing this gives them each their own home and office. The facilities within the apartments enables them to work from the office space with computer & printer, have meetings in the lounge, put a load of washing on, have drinks on the balcony overlooking the lake and know that they are experiencing luxury. My crew stay also for it is comparative cost to a hotel room.The support and friendship I have from the owner/ managers and staff is personal and appreciated. I look forward to my next excuse to come to Queenstown.

Room Tip: lake front
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  • Stayed August 2011, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
287 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed November 12, 2011

We enjoyed two three day stays at Pounamu Apartments interrupted by our walking the Milford Track. We were able to leave our suitcases at Pounamu until our return from the walk. We had an upstairs one bedroom one bathroom apartment with great views of the lake and (snow capped) mountains and golf course. We enjoyed the fifteen minute walk into Queenstown town centre for all meals. The apartments are very modern and well equipped with laundry, kitchen, fireplace and heated under the bathroom tiled floor. We were fortunate to have a top floor apartment - there aren't any lifts so guests need to be able to walk up stairs which we were very happy to do. Although on a main road into town, we didn't experience any traffic noise at all although because the weather was cold we did have the windows/doors closed. . The managers were very friendly and helpful.

Room Tip: Request a top floor room with lake/mountain views.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JHJHGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 25, 2011

We spent labour weekend staying at Pounamu. We really enjoyed the spectacular views from the apartment. The apartment itself was very clean and well equiped. we were very pleased with this accomodation.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Akatea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pounamu Apartments

Property: Pounamu Apartments
Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#12 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

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