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“Clean, large warm rooms”
4 of 5 bubbles Review of 388 on Tay

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388 on Tay
Ranked #7 of 33 Hotels in Invercargill
Cambridge, New Zealand
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Clean, large warm rooms”
4 of 5 bubbles Reviewed November 27, 2011

Clean, large, warm and comfortable rooms. Very friendly service. Everything in the room was pretty new and in good order. On the strip with other motels and a short drive into town.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Velma2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
    85
    11
    3
    0
    0
See reviews for
19
54
5
12
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Gold Coast
Level Contributor
287 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed November 12, 2011

We were very pleasantly surprised by this motel. The service was very friendly and we had booked an Executive Suite which was quite large and comfortable with a small kitchenette. There were no views. Although on the main road into town, the room was very quiet. There were two TVs - one in the lounge and one in the bedroom. We drove into town for all meals including breakfast.

Room Tip: We were very happy with the Executive Suite which wasn't much more expensive that the standard s...
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JHJHGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed November 2, 2011

We were touring NZ for 5 wks for the Rugby World Cup. This was undoubtably the best stay we had! The 2 bedded unit was modern,with large super comfortable beds, and so sparkling clean it looked brand new. Diane and Keith gave us the warmest welcome we had in NZ and couldn't have been more helpful. Diane had turned on all the heaters so the place was lovely and warm and as we were travelling with our daughter , her husband and their daughter who was 20 months old Diane had provided extra milk and bedding for us.
As it was cold and wet during our 2 night stay we had use of their washing and drying facilities.
Dianne gave us vouchers for free drinks in several restaurants which were very useful.
Supermarkets and restaurants were walkable to and the unit was well equipped with beverages and condiments.
What more could you want!
When we return to NZ 388Tay will be the first motel we book. Just couldn't recommend it more. If you are staying in Invercargill don't miss this gem.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandyJan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 29, 2011

Stayed for one night whilst in Invercargill for business. When I rang to book I was not sure if I was going to book a hire car or not and Dianne offered to collect me and my colleague from the city if required. In the end, I did get a car, but Dianne called on the day we were in Invers to check if we were wanting a ride - Great customer service!! When I arrived at the motel, Dianne had put the heater on in the room, a thoughtful touch. The room was a large size for a motel room and the bed was huge. The room was new and modern and there was a large bathroom with shower area (kind of large wet room concept). All usual mod cons and I noted the kitchenette was well stocked with utensils, etc. The whole room was spotlessly clean and overall was one of the best rooms in the motel category I have stayed in. Slept like a log and great service, what more do you want?

Room Tip: Not all rooms have a bath, so worth checking when you book
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank princess3016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gisborne, New Zealand
Level Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 28, 2011

We only stayed one night at 388 on Tay but we loved it so much. We would stay there again. The lady who met us when we arrived ( I suppose it was Dianne) was so nice and welcoming. When we turned up she felt so terrible because she hadn't put the heaters on in the room yet...she rushed in and set all that up. Absolutely lovely room (unit 12) one of the nicest motel rooms we have stayed in. I was allowed to use the huge washing machine and dryer to do all our washing- that was great to get all that done in such a short time! We were given a voucher for Waxy Oshea;s( a really nice Irish bar) for a FREE drink to have with our meal there. We really enjoyed our stay in Invercargill. Thanks

Room Tip: Room 12 was a nice quiet room
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed June 3, 2011

Stayed here after a long drive and just loved it! Diana gave us a great welcome and then took us to our lovely room: spacious, clean, and a nice look to it. It had a spa bath and a great shower: lots of elbow room inside (other hotels sometimes provide a vertical coffin in which to get wet :-).
As we were tired, she suggested a couple of restaurants that provide a free shuttle service. Great idea, much appreciated!
Wish we could have stayed longer, one of the best stays of our trip.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Steve-Laura-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
164 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed May 27, 2011

We were very pleased to have chosen this motel for our one night stay in Invercargill. We arrived in dreadful weather, windy, cold and heavy rain. The lady on reception was very concerned that the apartment wasn't warm enough and even knocked on our door an hour or so after we had checked it to make sure we were ok. Our one bed roomed apartment was very clean, comfortable and modern with a large bathroom with shower unit. The kitchen area was well equipped, it even had fresh black pepper in a pepper mill! This may seem like a very minor thing to mention but it is these little touches that make the difference. We had stayed in several motels by this point and had never had this, it made our evening meal taste even better! The only slight downside to mention is that this property is on the main road and our apartment was the closest to it so we thought we would hear the traffic early the next morning. However although we were aware of some noise, it didn't wake us and wasn't an issue. Invercargill shouldn't just be viewed as a place to stay on route to else where, it is a lovely city with a beautiful park and Art gallery and interesting museum. I would recommend this property and Invercargill to others and would stay here again.

  • Stayed April 2011, traveled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruthie3005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 388 on Tay

Property: 388 on Tay
Address: 388 Tay Street, Invercargill 9810, New Zealand
Location: New Zealand > South Island > Southland Region > Invercargill
Hotel Style:
#2 Romantic Hotel in Invercargill
#7 Business Hotel in Invercargill
Price Range (Based on Average Rates): $
Number of rooms: 13
Also Known As:
388 On Tay Invercargill, South Island

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