We booked online and had planned to arrive in the early evening. Poor driving conditions meant that we made a number of stop offs to break up our drive and so were looking to arrive quite late at night. I called ahead from a country pub where we had stopped for coffee (at about 10.30) to advise the hotel of the delay and ask if there was a night concierge or if we should check in some other way. The manager I spoke to was unbelievably rude and hostile and demanded and we get in our car immediately and drive straight to the hotel as he had "already waited up for us and had to be at six am". I explained that we were unfamiliar with the road and couldnt guarantee how long it might take to finish our drive. The manager told me that we better be there before midnight and should "get moving". His tone through the whole conversation was unfriendly and aggressive - bordering on abusive. If I hadn't paid in advance I wouldn't have even thought of going to the hotel. Fortunately, when we arrived, grumpy-pants was no where to be found and we were greeted by a very helpful and friendly female manager. The room was quite nice (very good for the price) and the staff in the morning more than helpful and very pleasant. However my enjoyment was really ruined by the experience with the male manager.
- Official Description (provided by the hotel):
- Bluestone is a small property owned and operated by its owners who take personal care in every aspect of the business to ensure our guests have a pleasant experience. Bluestone has studio rooms suitable for the single and couple travellers, or business clients, and is not a family orientated property. ... more less
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- Also Known As:
- Bluestone On George Dunedin
- Bluestone On George Hotel Dunedin