Rather unfortunate that I never had the chance to stay here. Having said that, my first and only experience was of great disappointment.
It was unacceptable that the booking which I made, was not honoured as it was confirmed and paid for in full. If I was to cancel at short notice I surely would have either forfeited my payment or incur a cancellation charge and an administration fee.
Alexis Motor Lodge offered a smaller room for $100 more per night via a third party. Clearly this was not acceptable. I then waited for Alexis Motor Lodge to call me (as promised by third party) to discuss but to no avail. Alexis Motor Lodge did not call back, no satisfactory alternative accommodation was offered. I had to rebook my accommodation just 24 hours before arrival so options and prices were limited.
What has occurred with my booking with Alexis Motor Lodge is plainly unfair. Obviously Alexis Motor Lodge cannot be trusted to honour their bookings or supply satisfactory similar accommodation.
What you can expect are excuses by the bucket load.
- Official Description (provided by the hotel):
- Alexis is a high quality motel with a classic garden setting - right in the heart of the city. Conveniently located near Otago University, Dunedin Public Hospital, Forsyth Barr Stadium, the Dunedin Railway Station, Otago Museum, and a wide array of exciting Dunedin attractions. Stroll a few blocks through the the city's café and restaurant scene towards the Octagon, browse our fashion precinct made famous by the I.D Fashion Show, or jump on a bus out to the St. Clair Esplanade. Alexis has a North facing, sunny outlook with a variety of room configurations from Studios through to one and two bedroom units, which will suit Solo travellers, Couples or Family groups. Robyn & John pride themselves on friendly, helpful hospitality, and clean comfortable units. After 10+ years of owning accommodation in Dunedin, Robyn & John have a wealth of local knowledge to share and can help you plan your day, arrange tours, or suggest an itinerary to optimize your visit if you need them to. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Priceline, Agoda, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Alexis Motor Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Alexis Motor Hotel Dunedin