Called to confirm booking of a specific room and motel confirmed with confirmation email of the said room and rate. However, when checking in, found the room I confirmed was occupied because the occupiers were staying for longer period that the motel management decided not to honor my confirmed booking of that room. Provided me with a smaller room with same rate without any apology. Very arrogant. Cannot be trusted even with confirmed email.
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- Also Known As:
- Esplanade Motel & Apartments Hotel Dunedin
- Esplanade Motel And Apartments
- Esplanade Hotel And Apartments
- Esplanade Hotel Dunedin