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“Needs attention”

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Wains Hotel Dunedin
Ranked #44 of 61 Hotels in Dunedin
Aust
Level 6 Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Needs attention”
Reviewed January 25, 2014 via mobile

While the bedding was clean the carpets were stained the sink has fine visible cracks in the porcelain and the list goes on.

It is in true need of a total restoration. Not in love with it at the moment. But could be something beautiful. Staff however were lovely.

Stayed January 2014, traveled as a couple
Helpful?
Thank VitaBella10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisDunedin, General Manager at Wains Hotel Dunedin, responded to this review, February 23, 2014
Thank you for your review of Park Regis Dunedin. It is nice to know that you felt welcomed by our staff and that you see the potential in our lovely old building. Soft refurbishments works are already underway and more are planned for this year. I do hope you return to visit soon and are perhaps even able to fall in love next time.

Kind Regards,
Sally O’Connor, Hotel Manager Park Regis Dunedin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 reviews from our community

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    103
    41
    18
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Yass
Level 5 Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 13, 2014

Close to city centre, a bit unique in its layout and between some busy streets(can be noisy). Rooms comfortable and well appointed although power circuit died during the night.
Breakfast was quite good and not too expensive.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilYass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisDunedin, General Manager at Wains Hotel Dunedin, responded to this review, February 23, 2014
Thank you for your review of Park Regis Dunedin. I am so sorry about the power outage that you experienced during your stay, I do hope that we were able to assist you with this straight away. Please do contact us in advance next time you come to stay and we will allocate you the quietest room available.

Kind Regards,
Sally O’Connor, Hotel Manager Park Regis Dunedin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blenheim
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 13, 2014

I was a little worried by other reviews about this hotel but it was a great deal - two nights (Thursday and Friday 10th and 11th Jan) for $95 per night in a room for one, and I thought I'd risk it. Well - this hotel was lovely from the receptionist when booking in, to the room itself and everything in between. A beautiful lobby, a bar overlooking Princes Street, a gorgeous enormous room, with enough space to house a family, never mind one customer and best of all - it was clean, quiet and very comfortable. Only a short walk to The Octagon too. I will always be using this hotel in future when stopping in Dunedin. Thanks Guys for a lovely stay in your hotel.

Room Tip: I asked for a quiet room and got one at the back, with no view but I only wanted quiet, which is exa...
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tulip391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisDunedin, General Manager at Wains Hotel Dunedin, responded to this review, February 23, 2014
Thank you for your lovely review of Park Regis Dunedin. I am thrilled to hear that you were pleasantly surprised by your stay and will be back soon- maybe with your family to join you in the room this time! We very much look forward to welcoming you back.

Kind Regards,
Sally O’Connor, Hotel Manager Park Regis Dunedin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 11, 2014 via mobile

Booked the hotel the very last minute and did not regret. The hotel has great location, the room was big enough with everything you need for a smooth stay. Formerly a Mercure hotel, even though it is not operating under this brand anymore all was up to Mercure's standard. Worth to mention that the reception staff was friendly and nice. Great value for the money spent.

Stayed January 2014
Helpful?
Thank Mishataratysha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisDunedin, General Manager at Wains Hotel Dunedin, responded to this review, February 23, 2014
Thank you for your review of Park Regis Dunedin. It is correct that we used to operate as a Mercure until recently however very little has changed in these first few months- although exciting improvements are to come… 100% of the staff have remained and are now happily working at the hotel in its new incarnation. I am very happy to hear that you enjoyed your time with us and felt that your stay was great value.

Kind Regards,

Sally O’Connor
Hotel Manager Park Regis Dunedin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 2, 2014

Stayed here for 1 night in December.

The rooms are clean and a decent size

- No Air Con, however the window opens
- Bathroom a little small but does the job
- Breakfast was a little pricey but the restaurant was fine, nice and clean and food was good
- Street outside and pub nearby was a little noisy but got quite after 2300 or so
- Some rooms require you to climb stairs as well as using the elevator
- Bit of a walk to the main shopping area if you have elderly or kids but not a bad walk if you like to walk.
- Staff were OK
- Valet Parking $10 per night, pretty efficient and worked well, other Car Parks are 3 min walk away if you dont like valet but more expensive.

Nothing special but it was certainly fine and nothing to complain about. Comfortable, Clean and Safe.

Room Tip: Request a room away from the road on a floor you don't have to take the stairs.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andymitcho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisDunedin, General Manager at Wains Hotel Dunedin, responded to this review, January 8, 2014
Thank you for your recent review of your stay at Park Regis Dunedin

I am very happy to hear that you found the hotel to be clean, the food was good and that your stay was comfortable. With regard to some of your comments, as the hotel is a historically listed building there are limitations to the changes we are permitted to make to the structure.
This includes the installation of double glazing and air conditioning - the lack of the latter is actually more common than not in Dunedin hotels.

If you do return to Dunedin in the future and choose to stay at Park Regis again, please be sure to state your preferences of room location when you book as we always do our very best to honour these, certainly for our valued returning guests.

Kind Regards,

Sally O’Connor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wains Hotel Dunedin

Property: Wains Hotel Dunedin
Address: 310 Princess Street, Dunedin 9016, New Zealand (Formerly Park Regis Dunedin)
Location: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #44 of 61 Hotels in Dunedin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wains Hotel Dunedin 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
The Heritage listed Wains Hotel Dunedin is located in the heart of Dunedin offering easy access to Dunedin's many attractions. The Octagon, Town Hall, Forsyth Barr Stadium are in walking distance. Otago University & Peninsula are also only a short drive away. Wains Dunedin offers 48 boutique-style rooms and 2 function rooms suitable for conferences, weddings and events. Facilities include broadband Internet access; secure offsite valet parking at NZD$ 15.00 per night and Relish Restaurant and Bar. ... more   less 
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Also Known As:
Accor Hotel Dunedin

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