My partner and I stayed here for two nights at $150 a night. We have stayed in A LOT of places and this is by far the worst! The room was nice and clean, but there was no "non-slip bath mat" so had to use a towel so we wouldn't slip over in the bath shower. The room included a continental breakfast in the price. We arrived about 10 minutes after the breakfast was closed down, thinking that it finished at 9:30am not 9am. We were greeted by a man holding a tray of about 20 muffins that looked delicious. When we asked him about breakfast he told us that everything had been packed away and there was absolutely no food he could give us. Feeling rather annoyed and hungry we walked back to our room and packed our things. At about 9:45am we receive a phone call from the same person asking us "when are you leaving?" We kindly replied 10am. We then left our room and went to put our bags in the car only to be greeted by a dead drowned rat! We calmly told the man about the rat who laughed and said "oh it must be the neighbours". I would never in a million years recommend this place to anyone. The hospitality is what lets this place down. Learn to take care of your guests and treat them how you yourself would like to be treated- with respect and kindness.
- Official Description (provided by the hotel):
- 4 Star Qualmark Rating. Located in the heart of Maori Hill. Stylish rooms in a stunning and peaceful setting. Walk able distance to Mercy Hospital Moana Pool, Columba College, John McGlashan, St Hildas, and Otago Boys boarding schools (please enquire about our boarding house parent rate). Rooms are serviced daily. Pool towels available for Moana Pool. A total of 22 rooms comprising a mixture of stunning newly refurbished deluxe rooms standard rooms all ensuited with showers and bathtubs. We also have 2 x 1 bedroom apartments available with can accomodate up to 5 guests. Continential Breakfast available upon request for an additional charge. Close by are: - The City Centre - Mercy Hospital - Columba College - St Hildas Collegiate - Otago Boys High School and Hostel - John McGlashan College - Olveston Manor - Moana Pool - Roslyn Village - Balmacewen Golf Course ... more less
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