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Reviewed February 8, 2013

We've just stayed three nights and couldn't fault this hotel, the service or the value for money.

Our room was large, clean and well-appointed. We bought the "Splash of Romance" package and the staff made us feel extremely welcome and were very attentive.

We'd recommend this hotel to anyone.

Stayed: February 2013, traveled as a couple
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adrian c, Manager at Scenic Hotel Southern Cross, responded to this reviewResponded February 10, 2013

Dear Guest

Thank you for your review and I am delighted you had such a wonderful time whilst staying with us. We hope to see you again sometime.

With best wishes

Adrian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2013

A lovely older hotel, thoughtfully renovated, large room, very comfortable beds, clean and well furnished. Nice bathroom equipped with luxury toiletries. Good location for exploring the city, excellent buffet breakfast. Would recommend this hotel to anyone.

  • Stayed: January 2013, traveled with friends
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Thank ownermgtf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adrian c, Manager at Scenic Hotel Southern Cross, responded to this reviewResponded February 7, 2013

Dear Guest,

Thank you very much for your review of the Scenic Hotel Southern Cross. It is wonderful to hear that you had such an enjoyable stay and I hope that you enjoy the rest of your time in New Zealand as much - don't forget to look for our other hotels around the country - Scenic Hotels and Heartland Hotels - where you will find similarly high standards and a warm welcome.

With kind regards

Adrian

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Reviewed January 27, 2013

We had a wonderful stay at the Southern Cross Hotel, the bed especially was so comfortable, had the best sleep.
Great location.
I was a little surprised though when checking out in the morning to pay for the Hotel car parking, I thought it should have been part of the accommodation.

  • Stayed: January 2013, traveled as a couple
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Thank OmakauAccom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adrian c, Manager at Scenic Hotel Southern Cross, responded to this reviewResponded February 6, 2013

Dear Guest

Thank you very much for taking the time to review your stay at the Scenic Hotel Southern Cross. I was very pleased that you had enjoyed your stay particularly your reference to having the "best sleep". I am sorry though that you were taken by surprise by our parking charge. At the very least, you should have been informed of this on check in. You may be interested to know that we do offer complimentary parking as part of some of the packages we offer. These are all available through our website and offer great value.
I look forward to be able to welcome you back sometime in the future.

With kind regarsd

Adrian

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Reviewed January 27, 2013

We've stayed at the Southern Cross twice in the last year when we've been to events in Dunedin. The hotel is clean, well laid-out and is in a superb location for staying and visiting the heart of the city. The 'superior' rooms are large, have great furnishings & fittings and the bed is incredibly comfortable. Staff are efficient and helpful.
Some of the deals available on the room rates make staying here a no-brainer - we've found fantastic prices with either breakfast included or room-only when we've stayed here.
Dunedin is not the easiest city for parking and I think this can be an issue - although we have always been able to park the car on-site without any drama and then don't move it again until we check-out!
You'll get a great nights' sleep here and be right on the doorstep of Dunedin's CBD for a good price.

  • Stayed: January 2013, traveled as a couple
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1  Thank AndEBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adrian c, Manager at Scenic Hotel Southern Cross, responded to this reviewResponded January 31, 2013

Dear Guest,

Thank you very much for your review. It is always a great pleasure to hear how our guests have enjoyed themselves and I look forward to welcoming you back to the Scenic Hotel Southern Cross in the future.

With kind regards

Adrian

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Reviewed January 22, 2013

This hotel was wonderful! The service was excellent, the room was really clean, as well as modern and spacious. They had guest laundry facilities that were affordable and provided laundry soap at minmal charge. They have free valet parking and took very good care of us. It was right downtown in a very convenient to walking location or just a few minutes drive away from sights we wanted to see. It also had a mini fridge that was practically empty that we used to save money on food and a full stocked mini bar located in the space above the fridge. I am not sure about kids activities or a swimming pool as we didn't have a need for either of these things.

Room Tip: Get a room looking down on the main street running in the front of the hotel.
  • Stayed: November 2012, traveled with family
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Thank Krista_B8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adrian c, Manager at Scenic Hotel Southern Cross, responded to this reviewResponded January 31, 2013

Dear Guest,

Thank you very much for your review and I am delighted that you had such a wonderful stay.

You mention that you were not aware of any children's facilities as it was not relevant to you. As it happens, we do offer Rollaway beds that can be added to most rooms for a small charge and we also offer some interconnecting rooms. Cots are available free of charge and we can arrange a babysitting service given enough notice. Within walking distance of the hotel are a number of attractions that are suitable for all age groups of children including the likes of Cadbury World, Chipmunks Soft Play Area, Toitu Otago Settlers Museum and plenty of wildlife amongst other things.

I hope you enjoy the rest of your travels around New Zealand and look out for our other hotels in the Scenic Hotel Group as they all offer the same friendly, high quality service.

With kind regards

Adrian

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