I made a reservation last year in August for myself and Mother and paid a $200 deposit. The booking was for 16th November. Due to a family situation, I had to let Jon know that we could not come. I was aware that I would lose 20% of my deposit. Cancelled the booking 3 weeks prior. I never received my refund. So decided to book a room for a night for our next visit and use the $180 credit I had. But my $180 seems to have vanished...doesn't seem fair. Cannot comment on the accommodation but feel that the service is shocking when one considers that I gave plenty of notice. So if you stay here, please take my advice and do not pay anything in advance - you probably won't get it back if something goes wrong with your travel plans.
- Official Description (provided by the hotel):
- Chapel Apartments offers a unique accommodation experience. An innovative contemporary design finished to the highest standard housed in an historical building, the oldest church (1863) in Dunedin. ... more less
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