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“Don't pay in advance - even a deposit”
Review of Chapel Apartments

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Chapel Apartments
Ranked #7 of 63 Dunedin B&B and Inns
Toowoomba
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Don't pay in advance - even a deposit”
Reviewed April 1, 2012

I made a reservation last year in August for myself and Mother and paid a $200 deposit. The booking was for 16th November. Due to a family situation, I had to let Jon know that we could not come. I was aware that I would lose 20% of my deposit. Cancelled the booking 3 weeks prior. I never received my refund. So decided to book a room for a night for our next visit and use the $180 credit I had. But my $180 seems to have vanished...doesn't seem fair. Cannot comment on the accommodation but feel that the service is shocking when one considers that I gave plenty of notice. So if you stay here, please take my advice and do not pay anything in advance - you probably won't get it back if something goes wrong with your travel plans.

  • Stayed November 2011, traveled with family
    • Service
Helpful?
Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
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    38
    12
    4
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
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  • Japanese first
  • Spanish first
  • Any
English first
Invercargill, New Zealand
Level 5 Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 21, 2012

I originally booked the one bedroomed apartment but when we climbed the circular staircase to the bedroom and saw the bed pressed against the wall we decided it was just too cramped. I rang Jon and asked to be upgraded to a 2-bedroomed apartment, which we paid more for, but it was worth it as we ended up in a spacious living space. A really good location for the centre of town, but parking is tight.

Room Tip: Unless you are travelling by yourself do not book the 1bedroomed apartment as the bedroom is too cra...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TandJInv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 16, 2012

We stayed, with another couple, in the 2 bed apartment. Very well equipped, lovely apartment and in a very handy location. Although there was no-one there when we checked in - it wasn't a problem. It's not rocket science! Close to everything. Enjoyable experience to stay in a chapel as opposed to a boring hotel/motel room. Thanks Jon

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BugnBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 6 Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 17, 2012

Great location - didnt use the car for 2 days!
Unit was spacious and clean and kids loved the showers.
Checkin was a litle confusing as only the cleaner was there but spoke with Jon to clarify and all good.
Would definately recommend

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Davejlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 1, 2012

Very comfortable and unique hotel. Well appointed and fitted, planty of space. Must be run by the phantom because we never saw any staff for the three days we were there. Parking was tight, but close to city.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2011

For the money you spend on staying at this apartment I am sure there are better offerings. A small thing but our TV could not be tuned to the right aspect so for the entire period of our stay we could not get in contact with the host and no offer to assist. Very disappointed as the apartment also looked nothing like the gallery.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BP2327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, Zuid-Holland, Netherlands
Level 5 Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 23, 2011

We stayed for 2 nights in the studioapartment. Really beautiful location in Dunedin. Spacious apartment, large couch, free wifi and a large television. We only spoke to the host on the phone but this wasn't a problem for us. With questions or problems Jon was easy to reach by phone. Really special to stay in this beautiful building. The apartment has everything you need! The only comment is that the bed is quite small and placed with one side to the wall due to the space upstairs.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mir-Rdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon L, Owner at Chapel Apartments, responded to this review, May 15, 2013
Thank you for your fantastic review. We really appreciate it.

Jon Leng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chapel Apartments

Property: Chapel Apartments
Address: 81 Moray Place, Dunedin, New Zealand
Location: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Kitchenette
Hotel Style:
Ranked #7 of 63 B&Bs / Inns in Dunedin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Chapel Apartments 4.5*
Number of rooms: 7
Official Description (provided by the hotel):
Chapel Apartments offers a unique accommodation experience. An innovative contemporary design finished to the highest standard housed in an historical building, the oldest church (1863) in Dunedin. ... more   less 
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