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“Cosy great service”

The Old Vicarage Cafe, Restaurant & Bar
Ranked #109 of 1,103 Restaurants in Christchurch
Price range: $13 - $27
Cuisines: European
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed September 11, 2012

We dined here two weeks in a row by chance.the service and atmosphere was good on both occasions .Ist night we had steak and 2 nd trip fish.Both meals were of good standard.deserts are great.

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Thank tigersden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 - 301 of 312 reviews

Reviewed September 10, 2012

Been here a couple of times,food was ok,but the cafe was dirty and the service was very poor.Waited a good 25 minutes for our coffees,and it wasn't busy.Parts of the cafe could do with an upgrade.

Thank 44NZTraveller44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldVicarage, Owner at The Old Vicarage Cafe, Restaurant & Bar, responded to this reviewResponded September 12, 2012

Thank you for alerting us of your concerns. We'd always much prefer to be aware of any issues than to be ignorant of them, so we do appreciate your feedback.

Naturally we apologize for the length of time it took for you to be served your coffee. 25 minutes is well outside of the time we try to serve all coffees within. It's hard to investigate why it took this length of time as we don't know when you visited, or what was happening at the time, so we hope a simple apology will suffice. Your review will however be tabled at our next managers meeting to be used as a reminder of the importance of meeting our service standards.

Of equal concern is the fact that you perceived our premises to be dirty. This is alarming as we are acutely aware of the importance of presenting a clean, tidy and orderly premise to the public. We'd be grateful if you are able to send an email to us at: info@tov.co.nz to advise specifically what areas of improvement you think we need to look at. We'd also be interested to hear what you think needs upgrading? Often we get so busy just running the business that we can become 'shop blind' and a fresh set of eyes is valuable. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

Cosy place on a winter's night, with a variety of rooms for dining in. Food is above average. Waitstaff are a bit rehearsed, but in general throughly recommended. Best to book.

Thank GerryNZ_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

Absolutely fantastic. Very good service with lots of atmosphere. Lovely building and friendly service. Could be expensive.

Thank Judith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012 via mobile

We often eat here and it never disappoints whether it be coffee or a night out. A great building also.

    • Value
    • Atmosphere
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    • Food
Thank Travelor737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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