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“Christmas and New Year stay”
Review of Quest Christchurch

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Quest Christchurch
Ranked #16 of 145 Hotels in Christchurch
Certificate of Excellence
Aegina, Greece
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Christmas and New Year stay”
Reviewed January 5, 2014

Had a wonderful, clean, great room right in the centre of Christchurch which is great. Very helpful staff. Wonderful to stay there and would stay there again. Some days we did not need their cleaning service and advised them. Lovely fresh flowers in reception area.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwisue86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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97
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Wellington, New Zealand
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 5, 2014 via mobile

Stayed for 7 nights and had a great time there. Was looking for a place in cbd to look over the earthquakes was very happy with the Quest. It is well and truly open and we got good value for money. Will be returning in near future.

Stayed December 2013, traveled with family
Helpful?
Thank Tupu_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level 5 Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 12, 2013

Good size rooms and good value in central Christchurch. All shops walking distance good coffee and shopping in local area. Container shops 5 minites away helpful staff. The tram is next to it as a bonus Would def stay there again

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andreat851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2013

The room & hotel were fine though sadly we didn't have a great experience.

We arrived from the airport after midnight. We rang the night manager button, they opened the automatic doors for us & we were told to pick up our envelope on the front counter just inside.

It had our names on the front & our room number/ floor Lvl. We proceeded up to our floor only to have the key not work to open the apartment door.

We went back downstairs 'twice' & they physically had to get another night manager up to come downstairs which took 10-15mins. At which time she said there was a letter inside the envelope explaining we weren't situated in the main Quest building, in fact we had to walk out the front door, through the shopping mall's glass doors & in through a side door half way in the shopping precinct to access our building.

This was all VERY confusing & disappointing that it wasn't explained to us verbally upon arriving after midnight or even upon our booking, ESP. that we were 2 single girls on our own expected to walk the street at that hour of the night?!

All in all we didn't get to bed until after 1.30am & I don't think Id stay there again if my plane was scheduled for a late arrival, didn't feel safe until we got to our room FINALLY.

Additionally when we turned the water tap on in the kitchen, as we were SO thirsty by that stage, the water ran a dirty dark brown.

Finally as the Quest is located in the red zone which was affected by the earth quakes it was disconcerting to look out the window & see empty lots where nothing had been rebuilt.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NBMau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 18, 2013

Got to the apartments nice staff clean room, everything was fine till I used the shower. It flooded the bathroom and I had to wait several time for the water to drain to continue my shower. When I check out the next morning advising the staff of the issue. The manager come out of the office and said she already knew about the problem and didn't offer a discount, compensation or even a sorry. Why would you rent a broken room out. The apartments were mostly empty and we could have been given a different room. I've been all round the world and never had this, even at backpackers.

Room Tip: Ask for one with no problems.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiaorabr0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Island, New Zealand
Level 4 Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 16, 2013

Very reasonable rates available for this ultra-central location. Recently re-opened after refurbishment following the earthquakes. Staff very friendly and helpful. Rooms spacious with all amenities required. Very quiet but didn't seem to be too many people staying.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephb67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 13, 2013 via mobile

This seems to be a new place in the middle of Christchurch. Only stayed an overnight here, there's not much going on in the city with the quake rebuild ongoing. Rooms are new and clean and the staff on the front counter are very helpful and friendly. Found it difficult to find a taxi the next morning as the reception was closed, however managed to get the guy at the adjacent hotel, the Rendezvous, to call me one.

Stayed November 2013, traveled on business
Helpful?
Thank foxc1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Christchurch

Property: Quest Christchurch
Address: 113 Worcester Street | Cathedral Junction, Christchurch 8001, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Business Center with Internet Access Kitchenette
Hotel Style:
#33 Family Hotel in Christchurch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quest Christchurch 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Quest Christchurch Hotel Christchurch
Quest Hotel Christchurch

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