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“Service was great but I didn't like the white stains”

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Southern Comfort Motel
Ranked #75 of 145 Hotels in Christchurch
England
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Service was great but I didn't like the white stains”
Reviewed September 13, 2012

We arrived at the motel and were greeted by a lovely lady. We had been upgraded to the 2 bedroom apartment because they had to cater for some other guests who were staying on. We were happy with this.

As previous reviews stated, there was a fully equipped kitchenette and 100Mb worth of free internet.

My biggest bugbear were the stains on the duvet (or doonas for aussies :) ) covers and the stains on the couch. White gross stains :( I took the sheets and extra towels and covered those up, so we could sit on it/sleep in the bed.

I forgot to take pictures! So, sorry...but the stains were really quite disgusting :/

The rest of the apartment was clean. The bathroom, towels, sheets were all clean. I think it was just the stains that put me off...

(we stayed in room 20 :) )

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CrZbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
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Mississauga
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 28, 2012

We arrived in Christchurch after 20+ hours of travelling and the good folks not only allowed us to book in early, but upgraded the room at no charge to us. As weary travellers, this was more than we expected. After showering, we were then provided with a map; a good recommendation as to where to find brunch/coffee and we set off to explore Christchurch for a day before we moved on to Queenstown.The room and ameneties were all clean and in good working order. The bed was comfortable and while the rooms are not terribly sound-proofed, the other occupants were quiet and we got a good night's sleep. We would stay here again.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ri0isthebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rayleigh
Level 6 Contributor
127 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed March 9, 2012

Easy to find, very friendly check in staff. Free parking. First 100MB wifi free which was a bonus as we were expecting to have to pay! Room was spacious with a kitchenette which had a microwave and 2 hot plates and well stocked with equipment. Tea and coffe making facilities too plus you get a little bottle of milk at check in. Good sized bathroom with nice powerful shower. Rooms are carpeted so you wouldn't have to worry about stomping feet above you if your on the ground floor. Also has an outdoor pool which would be nice in the summer. We walked to CBD in 15 mins easy walk (even though it is all still closed of due to earthquake). Botanical gardens are also a 10-15min walk and worth a visit. Breakfast provided at the motel at a price of NZD 15pp, we didn't have it as we left early so can't comment but I think you just have to order the night before. Reception has lots of leaflets and information about stuff to do in NZ. Also a laundry room at $3 a go. All in all a lovely motel nice and quiet no road noise in our room at the back, would definitely stay here again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RayleighTasha_1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 26, 2012

What a pleasant surprise this motel was - very quiet. Accommodation very spacious and spotlessly clean, kitchen very well equipped even down to electric wok and plunger with ground coffee. The chap on reception was very friendly and helpful with directions. Would definitely stay here again on our next trip to Christchurch.

Room Tip: Second floor room had balcony back and front - so nice breeze flowing through.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, Yorkshire, England
Level 6 Contributor
252 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 366 helpful votes
Reviewed January 31, 2012

I am surprised that the Southern Comfort Motel in Christchurch has recently attracted two highly negative reviews, My wife and I were very pleased with out airy first floor room. It had balconies on both sides, was set well back from Bealey Avenue and was well-equipped for self-catering. The room was clean and quiet with a big, comfortable queen bed. The shower was reliable though we didn't much like having to step over the extra wide side of the spa bath.

The motel is quite close to the Central Business District which at the time of our visit remained like a fenced off ghost town following the city's recent earthquakes. However, I could see no damage whatsoever at the Southern Comfort apart from a couple of cracks in the concrete paving around the pool. The pool, as at most New Zealand mid-range hotels, was on the small side. I like to swim a few lengths for exercise but this was basically just a pool to have quick cooling dip in.

We were only in Christchurch for a night but had a pleasant visit to the lovely botanical gardens in Hagley Park. The ruined centre of "the garden city" remains a sad sight to behold but in the rest of the sprawling western suburbs earthquake damage is hard to spot.

Room Tip: Ask for a room set back from Bealey Avenue to reduce traffic noise.
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil_in_Sheffield_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson
1 review
Reviewed November 28, 2011

We had a ground floor one bed unit. The bed was damp, thank goodness one electric blanket worked so it could be aired out. We kept a fan heater going all night, to move some air around as the place smelt mouldy and damp. The rooms are clearly not cleaned to even a min. standard.
There were long hairs throughout the linen (we both have short hair) There is clearly a problem with the leaking shower, mould and grime on the walls & window in bathroom. No need to comment further, you get the idea. Try and find something else, I know it's a bit hard with the limited accom in CHCH at the moment. This place doesn't deserve their high occupancy.

Stayed November 2011, traveled on business
Helpful?
Thank LynetteNelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
briankatiesalton, Manager at Southern Comfort Motel, responded to this review, December 6, 2011
Thank you for taking the time to review the Southern Comfort Motel. We value your feedback to enable us to improve the service and facilities we offer. I am disappointed that the facilities were not up to your standard on this occasion. I have passed these comments on to our housekeeping team and we are endevouring to ensure that these types of problems are rectified. Once again we appreciate your feedback, It would have been nice to hear about this at the time of your stay so we could have had the chance to remedy the problem for you and to put it right. We hope that you may choose to stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Christchurch hotels

Christchurch, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 4, 2011

Not 4 star at all. We had a one bedroom unit up some slippery stairs.
The unit next door had a foot high of mould on the net curtain visible from the outside.
We had moss growing on the inside of our windows and sliding doors.
The window in the bedroom didn't even close full as the handle needed repairing.
we even had mould on the window sill in the shower. Internet was very over priced also.
Their spa isn't available either.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank colnago5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Comfort Motel

Property: Southern Comfort Motel
Address: 53 Bealey Avenue, Christchurch 8013, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#45 Luxury Hotel in Christchurch
Price Range (Based on Average Rates): $
Hotel Class:4 star — Southern Comfort Motel 4*
Number of rooms: 20
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Also Known As:
Southern Comfort Hotel

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