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Reviews (326)
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All reviewspapanui roadnorthlands mallcomfortable hoteleating placeswould stay againheat pumpone night staybeds were comfortablebuffet breakfastshort driveshopping centrecouple of nightswithin walking distancethe ground flooreasy accessnew zealandpleasant stay
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Reviewed August 21, 2017

What a fantastic stay! The staff were friendly, helpful and engaging. Our room was absolutely lovely and cosy. The bed was extremely comfortable. We enjoyed a few drinks in the bar, the atmosphere was warm and welcoming. Will definitely be back!

  • Stayed: August 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Virna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2017 via mobile

We were to fly into Queenstown but were diverted to Christchurch due to bad weather. The airline put us up for 1 night at the Elms. The room was clean and tidy and the beds nice and warm. The service though was fantastic! We were traveling with 2 little children (2 yrs and 7mths) and the crazy amount of luggage that goes with a family of 4 going on a driving holiday to the snow! The night manager was so very helpful and accommodating. The lady on breakfast was beautiful with our children and gave us an extra couple of pieces of fruit to get us through the day. The lady on reception in the morning was also lovely helping us to work out what to do for the day whilst waiting to hopefully fly out to Queenstown. She told us about the Antarctic centre and arranged for us to be driven in the hotel courtesy bus with all our gear and the children to the Antarctic Centre rather than negotiate a taxi with 2 children, 3 bags, 2 car seats and a pram! Thank you for making our unexpected 24hrs in Christchurch manageable!

Stayed: July 2017, traveled with family
Thank jess_Karl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2017 via mobile

Room with 2 queen beds was nicely renovated and spacious. Beds were comfortable. There were a number of local restaurants and takeaways within walking distance as is Northlands mall.
The only bad is the hot water system, it was almost impossible to regulate the water in the shower and it would either run too hot or cold. After a long day exploring that can be very annoying.
For the price there isn't much not to like about this hotel.

Stayed: July 2017, traveled with family
Thank Chi Hung L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2017 via mobile

The staff were more than happy to assist us with an early check of 9:30am (at no extra cost) after we arrived in Christchurch at 5:30am.
Lovely, friendly staff. The beds were very comfy! Not in the centre of Christchurch, but a good location, within walking distance to shops and cafes. Free wifi which is a bonus too.

Stayed: July 2017, traveled as a couple
Thank Mel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2017 via mobile

Airport transfers are efficient. Hotel is pretty standard. Conference room was satisfactory however staff were noisey. Breakfast was ok. Reception staff were efficient. I would not return personally as it did not suit

Stayed: June 2017, traveled on business
Thank Andrew O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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