We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not up to scratch”
Review of Quality Hotel Elms

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Quality Hotel Elms
Ranked #31 of 144 Hotels in Christchurch
Certificate of Excellence
United Kingdom
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Not up to scratch”
Reviewed November 23, 2013

Very expensive and not good quality. Some work done to update rooms but small and bathrooms poorly equipped. Customer service wasn't very good. Needs to improve both quality of bathrooms and attitude of frontline staff

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

264 reviews from our community

Traveler rating
    66
    125
    54
    12
    7
See reviews for
43
89
16
62
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Mumbai, Maharashtra, India
1 review
Reviewed November 21, 2013

they made to take my 6 luggage all to the 4 th floor . no bell boy to collect luggage and did not allow 3 1/2 hrs prior check-in as i was having my night flight so my family was made to sleep in the car park from early morning till afternoon receptionist attending were arrogant and adement ruthless breakfast was of very poor quality

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanjay1606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
440 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed November 21, 2013

The Elms still works to recover from the earthquake. Construction continues on some of the ground level rooms. Their restaurant facilities are now open. There are two elevators available for the second floor. Location is close to the airport; not close to downtown.
We stayed at The Elms twice during our visit to New Zealand. Rooms are clean; comfortable beds and attentive staff. Wireless internet was available at no cost.
Good value; nice people.

Room Tip: Side away from the street is quieter.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
113 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 10, 2013

Room was clean and tidy.
Side road a bit noisy, we had trouble ensuring our window was shut properly, the wind was whistling through it.
Next doors alarm was beeping, took reception a while to shut it down.
Restaurant was clean tidy. At breakfast time it was difficult to find a seat.
Short walk to individual shops.

  • Stayed October 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CNDAV6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gladstone, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 9, 2013

We recently stayed at the Elms Hotel on the last leg of our NZ holiday. Rooms are spacious & clean, beds are wonderful to sleep on, shower was amazing. The hotel is currently still under refurbishment after the earthquake, but this didn't dampen our stay. Staff were more than happy to send our kindle back to Australia after we mistakenly left it in the room - how's that for service. We were very happy with the hotel and staff - thankyou!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqui208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, New Zealand
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 5, 2013

we stayed here in a twin room on Monday the 30th Sep room 318, it was lovely clean and spacious.The hotel is still in the process of refurbishment after the Chch earthquake but the front office staff are friendly and efficient.We will base ourselves here whenever in the city.

Room Tip: ask for a room near office on sunny side,not away down the long corridor
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

Hotel is in the process of renovating. From the outside the hotel is in decent shape. The lobby, the bar and the dining area are all above average. The stairway, elevators and the hall ways are average. The rooms are ok but the beds are amazing to sleep in, very comfortable and the staff is very friendly.

The breakfast is good but a bit pricey for the size of the meal you get.

  • Stayed September 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Firefighter2582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Christchurch hotels
1.4 mi away
Merivale Manor
Merivale Manor
#3 of 144 in Christchurch
612 reviews
3.2 mi away
Sudima Hotel Christchurch Airport
2.6 mi away
Ibis Christchurch
Ibis Christchurch
#36 of 144 in Christchurch
903 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Chateau on the Park - Christchurch, a DoubleTree by Hilton
2.6 mi away
Hotel 115 Christchurch
Hotel 115 Christchurch
#40 of 144 in Christchurch
369 reviews
1.6 mi away
Pavilions Hotel
Pavilions Hotel
#15 of 144 in Christchurch
589 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Hotel Elms? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Elms

Property: Quality Hotel Elms
Address: 456 Papanui Rd, Christchurch 8005, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#23 Luxury Hotel in Christchurch
#27 Business Hotel in Christchurch
#39 Family Hotel in Christchurch
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Elms 4*
Number of rooms: 96
Official Description (provided by the hotel):
FREE AIRPORT SHUTTLE SERVICE AND CBD DROP OFF AND PICK UPS 8am -5pm daily!! The Recently refurbished Quality Hotel Elms features unlimited free WiFi and easy access to Northlands Mall, which offers 150 shops, 2 supermarkets, a food court and cinemas. This Christchurch, New Zealand hotel is also convenient to Canterbury Museum, Horncastle Arena, Canterbury University and AMI Stadium. Guests of the Quality Hotel Elms are invited to grab a drink or a bite to eat at Sapporo Gold Restaurant and Bar, which is conveniently located on-site. There are 3 meeting rooms, with the hotel able to accommodate 250 people for banquets and conferences. All guest rooms offer a flat-screen television with cable, refrigerator, alarm clock, iron and ironing board. Some rooms feature a microwave. This is a non-smoking hotel. Guests have access to coin-operated laundry facilities and coin-operated internet kiosk. Quality Hotel Elms is within 10 minutes' drive of Christchurch Casino and Hagley Park. Christchurch Airport is 11 minutes' drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Booking.com, Priceline, Ctrip TA, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Quality Hotel Elms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Elms Hotel Christchurch

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing