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“Unclean -- stay at your own risk!”
Review of Quality Hotel Elms

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Quality Hotel Elms
Ranked #35 of 145 Hotels in Christchurch
Certificate of Excellence
Auckland, New Zealand
Level 5 Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Unclean -- stay at your own risk!”
Reviewed November 5, 2012

I stayed one night in October 2012.
The only plus was the place was quiet.
I will never stay again for two reasons:
1: the bathroom was dirty. Eg multiple long black hairs in the shower, on wall and in bathtub, plus blood on the toilet seat!
2: Lack of emergency evacuation procedures when there was a small fire in a 2nd floor room. The hotel didn't call the fire service and rellied on the fire alarm technician to determine the fire out and safe.

I will sleep in a bus shelter before I stay at the Elms again.

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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kato007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Wellington, New Zealand
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 31, 2012

We stayed here for 2 nights recently. The reception is still operating from a shipping container while the reception, restaurant and bar are being completely rebuilt after the earthquakes. The room are clean and perfectly adequate. There is a temporary breakfast room on the 3rd floor. I did think they might have updated their in room information with what to do in the event of another big earthquake, there was no mention of that. Also we didn't appreciate having the Auckland women's rugby team in rooms all around us, partying all night & knocking on our door at 3am!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snowbird77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 2, 2012

I have been frequent to the ELMS Hotel even before the Earthquake.
Eventhough the main reception area is now operating from a make shift shipping container outside the parking area, The Elms has pull through its resources and kept the business going despite the damage to the earhquake city - with no let down of Customer service and comfort.
Personally the only problem I have encountered so far is that their Bar & Restaraunt has been closed for sometime and I hope they will be able open it again soon.
The Hotel location is perfect - walking distance to almost all emnities and everything you would ever need.

Room Tip: Papanui where ELMS is located is a another suburb on its own. It is approx. 15 minutes away to the...
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rajah91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SF Bay Area
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 23, 2012

This was an unplanned stayover and our group didn't have a choice of accommodations and we ended up at the Elms Hotel. The room I was in must have been their standard studio with two beds. The room was clean but in need of updating; decor is dated and tired, bed was uncomfortable. I suppose I should consider myself lucky being only doubled up. Some of the others were triple in a room.

They advertise wireless, high-speed internet, but the wifi would not work in our second floor room. I had to step out to the hall to get a signal. The walls are thin. For all the noise, I felt like I was back in university, living in a dormitory.

Convenient to the Metro bus routes if you want to head to other areas of town and don't have a car. It is within walking distance to Northlands Mall. There are various restaurants nearby, from sit down to take away, so there is that. Staff is friendly. The location of the hotel is convenient but given a choice, I would not stay here again.

  • Stayed August 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank badlittledogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Level 5 Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 20, 2012

Perfectly adequate, clean room. Nothing flash but that wasn't what we needed. We used a supermarket docket so it was definitely good value. No complaints.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OshXman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin
Level 5 Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 11, 2012

The hotel has earthquake damage which has closed the reception area and restaraunt but there was plenty of food places of all kinds within walking distance.The breakfast was a bit pricey for what was on offer. The rooms have little or no sound insulation and as our room was on the same floor and close to the breakfast room the staff started preparing breakfast early and spoke loudly with no consideration to people still sleeping. The staff were friendly and I would stay there again.

Room Tip: Ask for a quiet room
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martyvose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level 5 Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 8, 2012

The front desk staff is operating out of a temporary office but the staff is friendly and helpful despite the cramped and inconvenient office space they work in. My room is dated but very clean, quiet, and comfortable which is more important to me than brand new furniture. The earthquakes have affected the hotel, the neighborhood, and the city but the resulting inconveniences for visitors are not significant. I didn't mind the walk to the restaurants - the variety of choices is tremendous!

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Elms

Property: Quality Hotel Elms
Address: 456 Papanui Rd | Papanui, Christchurch 8542, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#24 Luxury Hotel in Christchurch
#27 Business Hotel in Christchurch
#39 Family Hotel in Christchurch
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Elms 4*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently based in a quiet location outside of Christchurch’s CBD, Quality Hotel Elms provides 96 well-appointed rooms that will suit both leisure and corporate guests. Focusing on fresh, local produce, Elms’ recently refurbished onsite restaurant Fig is a must while visiting. With quick and easy access to the city’s International Airport, shopping mall and CBD, the hotel prides itself on delivering quality service with a smile in your home away from home. Conference facilities Whether it’s a corporate training day for up to 10 persons, a conference for 150 or a one-off event, the experienced staff at Quality Hotel Elms will provide you and your guests with a memorable experience. ... more   less 
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Also Known As:
Elms Hotel Christchurch

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