Was really disappointed with the stay here. The rooms were absolutely freezing, they have heaters in them but they are on a timer so that they only stay on for 15 minutes or so every time you press the button (which you don't want to have to get up for throughout the night when trying to sleep. The windows have gaps which leaves you feeling as though you are sleeping in a fridge. I ended up having to sleep in two jumpers on top of pjs and leggings and was still cold.
For the 2nd night I asked for a second duvet which helped but still didn't get a comfy nights sleep.
Overall the staff were rude from start to finish. Not one of them was friendly or even polite. When checking in they asked if a friend and I were travelling together and would like to be in the same room which we confirmed and then she still put us in separate rooms (both of which had spare beds in?!). Every time you asked the staff anything you were given the clear impression you were inconveniencing them and there were a few times we got a sarcastic response to reasonable questions.
The other issue was that the room doors had to be locked every time you left but the staff didn't advise anyone. We worked it out the first time we walked out but other people in the room just assumed they had locked behind them and so the room was left unsecured al day with valuables inside but no lockers provided to protect your valuables.
The Internet was awful and they don't use global gossip like most places. It was limited to a number of gigabytes or 24hrs-whichever expired first.
Overall the place was grubby, the bathrooms weren't nice and were out in the halls.
Walked round the corner and the YHA looked much nicer. Wish I'd stayed there instead!
- Official Description (provided by the hotel):
- Situated in the most fantastic Central City location opposite the Arts Centre & Botanical Gardens. The extensive range of accommodation is low cost and you will be impressed by the high standards of presentation. From Standard Rooms with shared bathroom, Deluxe Rooms with ensuite bathroom, to Apartments with full kitchen facilities, the YMCA caters for all needs & budgets. The YMCA Christchurch offers free on-site parking. All guests have access to extensive on-site facilities for a small additional fee. These include wifi, health and fitness centre, laundry room & conference room. WE OFFER 24 HOUR RECEPTION!! ... more less
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- Also Known As:
- Christchurch Ymca Hotel Christchurch