We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great position, good value”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Heritage Christchurch
Ranked #7 of 144 Hotels in Christchurch
Certificate of Excellence
england
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great position, good value”
5 of 5 bubbles Reviewed December 12, 2010

We stayed in a suite which was huge, located in the old government building with vast high ceilings and a mezzanine level for bed and bathroom. It is a bit tired but has lots of charm and for what we paid we were pleased. Comfy bed and good facilities as you'd expect from big hotel

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrPaulCook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

612 reviews from our community

Traveler rating
    318
    194
    75
    12
    13
See reviews for
151
298
23
55
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Level Contributor
211 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
5 of 5 bubbles Reviewed December 11, 2010

Stayed in the Penthouse Suite No: 1205 which had superb views of Christchurch from its balcony. The location of the hotel is perfect right in the corner of Cathedral Square and if you have a hire car there is no problem getting a space right in front of the hotel doors to load / unload your car. Highly recommended.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sally4holidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 7, 2010

The hotel is very nice and the staff are great.

I had just had surgery and they were very good with getting me a chair for the shower and dealing with our bags.

Me and my friends stayed in the two bed suite which was great nice view very roomy good tv etc, and more than helpful when we needed more towels plates etc.

How ever the next day we got married and yet again great with moving over bags to the next room , and getting my car etc.

The new room which was the upgrade suiet was ok the window opened on to a view of other buildings ,made me feel sad and it was such a shame because the other view was awesome.
The bathroom was ok shower over bath were the other room had a bath and shower ,much nicer.
The tv remote would not work properly, such a pain , when i was still sore from my op and had to keep getting up to make it work.

And the bed wow it was big ,but man it was the worst bed i have slept on in a hotel , it was 2 beds ziped together.

As i have said the staff are great ,I didnt want to complain as we had just got married , and had had enough drama with my cancer and the earth quakes,but looking back i wish I did as all I wanted to do the whole time was go home and sleep in my bed with a new tv that would work and look out my window at the view.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank genieliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageHotelsNZ, General Manager at Heritage Christchurch, responded to this review, December 15, 2010
Dear genieliz

I am sorry to hear that the upgraded room was disappointing on this occasion. Please ensure that you advise us of your preference of room style, with a request for a city view, when next making a reservation with us and we will endeavour to accommodate your request.

I do hope that you are recovering well from your surgery.

I appreciate your comments with regard to the great service you received from our staff during your stay and recognition has been given to the team on this basis.

Regards,
Gary Jarvis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 2, 2010

Easy to find in a strange city as its located in Cathedral Square which stands out on a map, being at an angle to the street grids. Set down & pick up can be fraught as hotel is on a shared street frontage. Everything in the city is within walking distance, including free roadside parking beside the parks so no need to pay at the hotel. Adjacent ex-Gov building has the excellent hotel restaurant which does an excellent breakfast.
30mins free internet access a day in reception an added benefit.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DickiePhitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 28, 2010

Excellent location and very clean hotel. Most of the sites were with in walking distance. Staff very nice.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovemyrescues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed November 15, 2010

Spent here 3 nights in a 2 bedroom suite.
The suite was located on the first floor- facing the street-
first impression upon arrival-grand big windows -converted huge room-the bedroom were on the loft-with two windows like Julia's balcony.Very tidy clean,good bathroom goodies......etc.
2 single bed so tiny that I nearly fall down every turn at night-just awful!!
The Queen bed in the other room was fine! Just to be fair.

Stairway is awkwardly in the middle of the living room.
Well most of the old windows -have a weird and strange pulling system -have gaps so you can't properly shut them as they all warped- hence all the traffic noise-futile effort to double glazing-well a plastic panel which covers only one part of the window won't work let me tell you!!
we were on the scenic tram-ride one day and even the driver said let"s give the residents a hard time so he kept ringing his goddamn bell-which was later a feature of the suit not to mention the constant noise plus pavement-sweepers every morning at the crack of down!
Well the overall experience and advice-if you want to relax and a quiet room this is certainly not for you!!

The breakfast buffet service was very ordinary same stuff for 3 days in a row.But I guess it's the same everywhere else-so that's ok.
Well it's not the Peninsula....

Room service the same-although have to admit that the portions were grand and quite tasty-since you have a 6 seat table it's nice to have a meal if you can't be bothered to dress up.

A final note which completely ruined the stay
A false fire alarm went off at 12.30 in the morning and the panic attack we got with my elderly mother just ruined the whole experience
Well I will certainly won't rush back to this so called award winning hotel

I 'm not a snob and do stay 5 * most of the time but this one is far from 4+
a lucky 3 maybe.....

unless you got a deal that is dirt cheap-you get what you pay-is the golden rule

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ical8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageHotelsNZ, General Manager at Heritage Christchurch, responded to this review, November 18, 2010
Dear ical8,

Thanks for taking the time to provide comments on your stay. I’m happy to hear you enjoyed the room service and that you were able to make use of the dining table in your room. Thanks for alerting us about the tram- the experience you had was certainly not conducive to the relationship that Heritage Christchurch has with Christchurch Tramways and we will be contacting them to investigate further.

Regarding the fire alarm, I’m sorry for the inconvenience caused, but please note that systems are in place to protect our guests at any time there is risk of fire, and the building will be evacuated as per emergency procedures and regulations. Sometimes faults do occur which must be checked and inspected by the authorities before guests are permitted to return to their rooms and suites. We apologise for the inconvenience that this caused the guests at the time.

Kindest regards,
Gary Jarvis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire, Englang
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 5, 2010

My family and I spent the last few days of our trip to NZ in this hotel. We had a two bedroom apartment which was very well fitted out (two bathrooms, washer/dryer, full kitchen etc) although the decor was a little tired and a lick of fresh paint in our rooms wouldn't have gone amiss.

The actual hotel is an old government building and it is beautiful - there is a small swimming pool, gym and spa so everything you could need really.

Location is A1 - smack bang in the centre of the city and within walking distance to everything. Staff at the hotel were attentive and helpful and we are glad we chose to end our trip here.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hellsknipe356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Christchurch hotels
0.6 mi away
The George Christchurch
The George Christchurch
#6 of 144 in Christchurch
4.5 of 5 bubbles 1,265 reviews
0.1 mi away
Novotel Christchurch Cathedral Square Hotel
0.1 mi away
Rendezvous Hotel Christchurch
Rendezvous Hotel Christchurch
#15 of 144 in Christchurch
4.0 of 5 bubbles 1,664 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Merivale Manor
Merivale Manor
#4 of 144 in Christchurch
4.5 of 5 bubbles 589 reviews
0.3 mi away
Rydges Latimer Christchurch Hotel
4.7 mi away
Commodore Airport Hotel, Christchurch
Show Prices
Show Prices
Show Prices

Been to Heritage Christchurch? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Christchurch

Property: Heritage Christchurch
Address: 28 - 30 Cathedral Square, Christchurch 8001, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Christchurch
#6 Business Hotel in Christchurch
#7 Family Hotel in Christchurch
#7 Luxury Hotel in Christchurch
#18 Romantic Hotel in Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Christchurch 4.5*
Number of rooms: 35
Official Description (provided by the hotel):
Christchurch is a long way from the Mediterranean - nevertheless, the opulence of an Italian High Renaissance Palazzo awaits you at the Heritage Christchurch. Designed by Joseph Clark Maddison and opened in 1913, the hotel is listed as a category one building on the Historic Places Trust Register, reflecting its status as a building of national significance. The hotel's grand design is fitting: after all, Christchurch is regarded as the Garden City, and is regarded internationally for its culture and refinement. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cheap Tickets, Agoda, getaroom.com, TripOnline SA and HotelQuickly so you can book your Heritage Christchurch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Christchurch Hotel Christchurch
Christchurch Heritage Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing