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Chateau on the Park - Christchurch, a DoubleTree by Hilton
Ranked #22 of 144 Hotels in Christchurch
Nelson, New Zealand
Level Contributor
456 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“average”
Reviewed July 15, 2013

Hi have stayed here many times over the years, and there are far better places to stay in chch. I mostly stay for work, and it is handy being able to have room service, but the staff are very impersonal. The last two trips i have specifically requested a ground floor unit, and both times i got there they had me on the top floor, they did manage to put me into a ground floor room, but the hassle should not have happened. Rooms are in need of a refreshment, beds are not overly comfortable, and there prices have risen dramatically without any increase in service.
Restaurant is good. location is also good, parking is ateocious atm with the parking area in very short supply, due to fixing up of area.

Room Tip: Dont get the room next to reception, noisy as anything with people coming and going.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danjonelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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948 reviews from our community

Traveler rating
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See reviews for
141
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
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  • Italian first
  • Japanese first
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  • Any
English first
Auckland Region, New Zealand
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 12, 2013 via mobile

I stayed in the hotel while it was being refurbished so let's give them a bit of slack for that.

Room was clean. The heating made the room very dry.

Didn't eat there but I heard good things about the food.

Pretty average but the new building at the hotel means they are trying to make improvements.

I'd stay again but not be hugely excited about it.

Stayed July 2013, traveled on business
Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 9, 2013

Good position for the hotel, A nice walk through the botanic gardens to the city. Beds were a bit uncomfortable and was a little dissapointed with the room. Good for just a night, but not the price. Food at the restaurant was amazing! My partner had fish and chips and I had the chicken with spinach risotto (BEST I have ever had).

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cdavis2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 9, 2013

We spent one night here after touring around NZ in a campervan. The Receptionist when we checked in was lovely and helpful. The kids couldn't wait to try and find Gary the Cat (the hotel's cat). The location was quiet and peaceful with little or no noise. When we got to the room we found we only had two towels even though there were four of us in the room. My hubby went to get some more and the towels were delivered to the room before he even returned! The restaurant was a little dated but the food good and the staff pleasant and accommodating. We were able to walk into Christchurch centre through the lovely gardens opposite the hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danni73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 8, 2013

We stayed for four nights in this hotel. It was good stay. Though we were taking our lunch and dinner outside the hotel but still breakfast was alright. The location was also good. Most of the time we were on the go, but we found it good. My recommendation is there for the others to stay.

Room Tip: Not any specific.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harinderjit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 24, 2013

This was our second stay at the Chateau with several years in between. There was some renovation work being carried out so the hotel didn't present all that well. The stay was comfortable enough and the restaurant food very good, but the rooms could do with a bit of an update. Maybe this is planned as part of the other works being presently being carried out. Thought it was a bit expensive given the current situation

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Funnelweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level Contributor
254 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed June 21, 2013 via mobile

The hotel is centrally located to the park, many attractions and great places to eat. The rooms are basic, somewhat worn but clean. The reception staff is very helpful, appears to always have someone at desk for guest to refer too. Plus for the person touring the country, the guest laundry room cost only $2 for the washer and dryer.

Stayed June 2013, traveled as a couple
Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau on the Park - Christchurch, a DoubleTree by Hilton

Property: Chateau on the Park - Christchurch, a DoubleTree by Hilton
Address: 189 Deans Avenue, Christchurch 8440, New Zealand (Formerly Chateau on the Park Hotel)
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 144 Hotels in Christchurch
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chateau on the Park - Christchurch, a DoubleTree by Hilton 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. ... more   less 
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Also Known As:
Hotel Chateau On The Park

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