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“Great Service with Free Shuttle!”

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Chateau on the Park - Christchurch, a DoubleTree by Hilton
Ranked #15 of 146 Hotels in Christchurch
Certificate of Excellence
Reviewed December 22, 2011

Stayed at the Chateau on the Park Hotel for business over a period of 6 months. With each visit, customer service was impeccable. The grounds are BEAUTIFUL with rose gardens all around.

Dining at the hotel was AMAZING. I recommend eating at the hotel for Breakfast, Lunch, and Dinner. Our team ate at almost every "open" restaurant in Christchurch with Free Shuttle Service provided by the hotel and eating at Chateau on the Park Hotel has to be my favorite of all the choices we had.

Room Tip: Stay on the ground level. Ground Level Rooms has doors right to the beautiful gardens
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  • Stayed: September 2011, traveled on business
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Thank FoodiePA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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961 - 967 of 1,175 reviews

Reviewed December 19, 2011

The hotel is beautiful and very near the train station. (We took the free shuttle to the train station to get the Tranz-Alpine Train.) The neighborhood is very nice, but the only nice restaurant is the one in the hotel. That's not a problem as the hotel restaurant is excellent, albeit the service was slow. Food was excellent, many tables overlook their beautiful garden. Some reviewers thought the hotel was "dated", but I believe parts of it are being renovated. If you want to use this as a stopover between the Tranz-Scenic train down the east coast and the Tranz-Alpine Train over the the west coast, this is an excellent choice.

  • Stayed: November 2011, traveled as a couple
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1  Thank Ready2Go2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2011

Outside appearances of the Chateau on the Park were good- well presented, nice entrance, and the inside was well maintained, just a bit dated. Ordered room service which was fantastic, except for one mistake where the staff misunderstood me so I ended up with 2 meals. Advised reception and they were more than helpful to fix this up.

  • Stayed: December 2011, traveled on business
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Thank pgOnBusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2011

Part of Thomas Cook Tour - room 216 on the ground floor with a patio. Card and chocolates to celebrate our anniversary. Limited choice in Christchurch. Hotel could do with updating, decor date. lovely breakfast. amenities nearby within 5 minutes.

  • Stayed: November 2011, traveled with family
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Thank sleekpeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2011

It is a shame that this hotel is very tired looking, I was disappointed to find hairs on bath and on toilet but having made one call, they sent a porter to clean the bathroom, he insisted it wasn't good and he would definately be raising this with the cleaning staff.
There was a very nice patio area outside, nice decor but tired.
Our room had all the usual facilities, I thought the bed would be uncomfortable but I had a great night sleep. Breakfast was excellent and the staff most helpful and friendly.

  • Stayed: December 2011, traveled as a couple
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Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2011

Not in a great area. Definitely could use some updating as everything is looking a bit worn. But rooms were clean and price was reasonable.

  • Stayed: November 2011, traveled as a couple
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Thank Emily A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

I had the unfortunate opportunity to experience dinner in the cafe. The cafe was lit up like a runway and was devoid of intimacy or atmosphere. Although the staff were friendly and polite, they were much less attentive.
My wife and I were only offered a single glass of wine the entire meal. The specials board was "parked" next to us throughout. Our mains arrived before we had finished our starter and without the correct cutlery. We still were without drinks.
To add to the wonderful ambience, half way through dinner, we were treated to loud, busy waiting staff, setting up tables around us for the next day's breakfast!
When you charge a premium for dinner service, you expect "service" and a little more.

Room Tip: Ask for an updated room that has a modern bathroom and a flat-screen TV.
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  • Stayed: November 2011, traveled as a couple
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Thank marrsonavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau on the Park - Christchurch, a DoubleTree by Hilton

Address: 189 Deans Avenue, Riccarton, Christchurch 8011, New Zealand (Formerly Chateau on the Park Hotel)
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Christchurch
Price Range: $119 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau on the Park - Christchurch, a DoubleTree by Hilton 4*
Number of rooms: 192
Official Description (provided by the hotel):
Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. Ask our friendly staff about the hotel’s Baronial architecture and complimentary shuttle to the CBD as they welcome you with a signature, warm chocolate chip cookie. This charming escape from ordinary life offers smart amenities including seven dedicated meeting spaces and a business kiosk. Enjoy the heated outdoor pool and modern fitness room. Select a refurbished guest room, also available with accessible amenities, a garden view room or a suite with a jetted tub. ... more   less 
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Also Known As:
Hotel Chateau On The Park

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