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“lovely hotel”
Review of Pavilions Hotel

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Pavilions Hotel
Ranked #13 of 146 Hotels in Christchurch
Certificate of Excellence
Reviewed January 4, 2014

Wonderful night stay friendly staff beautiful resturant salmon was so nicely cooked neat with all the old cars tractor cool reading all the bits on the wall about the family.finding out about the history was very intersting.breakfast was nice to finish a good trip.

  • Stayed: January 2014, traveled as a couple
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Thank 285diane285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, General Manager at Pavilions Hotel, responded to this reviewResponded January 12, 2014

We really appreciate your feedback. Sounds like it was a fantastic stay all around. Providing nice food in a nice atmosphere with great staff makes for a perfect stay - we look forward to seeing you again soon.

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517 - 523 of 694 reviews

Reviewed December 22, 2013

Excellent, and pleasant friendly environment, staff were very informative about the local history of the Horncastle family from the begging thanks to Troy the bartender. Graeme Horncastle was present and signed a copy of his book Horncastle's Suitcase. Well worth a read. Food and service was excellent, I recommend the King Prawns followed with the Lamb Rack, Cooked beautiful and succulent finished of with the traditional Pav. excellent job see you soon.

  • Stayed: December 2013, traveled as a couple
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Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, General Manager at Pavilions Hotel, responded to this reviewResponded January 12, 2014

Thank you for your fantastic feedback. Our meals certainly are amongst the best and it sounds like you picked a few of my favourites as well. It is really pleasing to see you also enjoyed the family history environment and we do hope to see you back again soon.

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Reviewed November 29, 2013 via mobile

Last night we had the pleasure of staying at the Pavilions Hotel. The room was clean and nice, but what really stood out was the service. Matty at the front desk made our trip to NZ. He went above and beyond to help us plan the rest of our trip to NZ. He called multiple hotels and car companies to ensure we had what we needed. In a service industry, Pavilion has found gold with Matty. Thank you!

Stayed: November 2013, traveled as a couple
Thank VandBWorldwide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, General Manager at Pavilions Hotel, responded to this reviewResponded December 8, 2013

Thank you for taking the time to give us feedback on your stay with us. It is fantastic that you were so happy with our staff and I have passed on your review to Matty who was very appreciative. It certainly is the staff & service that reflect the quality of your stay and I can say we are very proud of our staff. Hope to see you on your way back this way if you are returning.

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Reviewed November 3, 2013

This is an unusually shaped hotel with the rooms/ studio apartments shaped around a central courtyard. It was an easy walk into the city from here and we found the restaurant and bar to be well worth a visit. Would definitely stay here again.

  • Stayed: October 2013, traveled as a couple
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Thank CarolWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, General Manager at Pavilions Hotel, responded to this reviewResponded November 6, 2013

Thank you for taking the time to post comment on Trip Advisor. The hotel is architecturally designed and does have a different shape and different shape rooms. It is a fantastic location so I am glad you also found time to enjoy our restaurant and bar. We look forward to seeing you on your next stay.

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Reviewed November 3, 2013

Stayed for 2 nights, rooms comfortable and clean, and staff helpful.
Had room service meals for dinner which was very convenient and fairly priced.
Downside was parking tight and need to get in early in day to get a space to avoid parking on street.
2nd level rooms not good if you have heavy luggage to struggle up the stairs with.

Room Tip: Rooms on lower level away from main street away from traffic. No lifts to access 2nd level rooms an...
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  • Stayed: October 2013, traveled with family
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1  Thank BrisTravellerKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, General Manager at Pavilions Hotel, responded to this reviewResponded November 6, 2013

We are glad you enjoyed our helpful staff and clean rooms. We have a system in place here to ensure our rooms are cleaned to perfection and our housekeeping team are very proud of their results. Our meals are very nice so I am sure your room service dinner was lovely.
You must of stayed on a rare night that the carpark was full as even at full capacity we often have travellers from overseas so less cars however there is free parking onsite for at least 60 cars, however as you point out there is also ample parking on the streets surrounding still at no charge in the worst case.
We do have a porter onsite and all guests would be offered this service on check in to carry your luggage both on check in and check out so being on a second floor should not be a problem.
Thank you very much for your feedback and looking forward to seeing you on your next stay.

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Reviewed October 18, 2013

Great staff from front desk to restaurant and bar, have stayed in numerous different rooms over a number of years and all are of a high standard, restaurant gives a limited array of meals but are of a very high standard
If your looking for a banter over a few drinks the bar staff and management are sure to encourage a light hearted but intellectual conversation

  • Stayed: October 2013, traveled on business
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Thank Howard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, General Manager at Pavilions Hotel, responded to this reviewResponded October 20, 2013

Its great to see you noticed our fantastic staff and the high standard of our meals in the restaurant. Thank you for your business, we value all our guests and regular customers are very important to us so it is good see you also enjoy our bar staff who are happy to engage with all our guests.

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Reviewed October 11, 2013

We came to the Pavilions by default - the hotel we had been expecting to stay at had double booked, so they moved us. The Pavilions is a really nice place to stay, and the staff, especially Troy, went out of their way to make us welcome and to give us background on the changes and re-growth of Christchurch. Unfortunately we had to leave early to catch a 6am plane, but the taxi was waiting at the door for us. Next time we come here we will make a point of choosing this hotel.

Stayed: September 2013, traveled as a couple
Thank Tripper725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horncastle, General Manager at Pavilions Hotel, responded to this reviewResponded October 17, 2013

We were glad you enjoyed your stay with us. Our staff really do like to go the extra mile and I will certainly be passing your feedback onto Troy - its nice to be recognised. We look forward to seeing you again when you next travel to Christchurch.

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Additional Information about Pavilions Hotel

Address: 42 Papanui Road, Christchurch 8014, New Zealand (Formerly Quality Inn)
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Christchurch
#15 Family Hotel in Christchurch
#19 Romantic Hotel in Christchurch
#25 Business Hotel in Christchurch
Price Range: $102 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pavilions Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
Pavilions Hotel is conveniently located near the central city. We have 86 beautifully designed and appointed guest rooms and we can provide rooms with full kitchen, spa bath and disabled facilities. Just 7 km from the airport and 2 minutes from Hagley Park, it makes golfing and our famous Botanical Gardens just outside our doorstep. ... more   less 
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Also Known As:
Quality Inn Christchurch
Christchurch Quality Inn
Pavilions Hotel Christchurch

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