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“Fantastic service again” 5 of 5 bubbles
Review of Commodore Airport Hotel, Christchurch

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Commodore Airport Hotel, Christchurch
Ranked #1 of 148 Hotels in Christchurch
Certificate of Excellence
Nelson, New Zealand
Level Contributor
439 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Fantastic service again”
5 of 5 bubbles Reviewed August 19, 2012

I have sayed here many times, and always try and stay here when coming to chch, the only thing that stops me is them being fully booked. On this occasion i stayed in the 4.5 star roms, rather than in the business suites. The business rooms are luxury and new versus the other rooms being smaller and older, but these rooms are still very comfortable. Once again the meals i had here were fantastic. Was dissapointed that the gym was out of use due to some flooding,

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank danjonelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michaeljane, Front Office Manager at Commodore Airport Hotel, Christchurch, responded to this review, August 20, 2012
Thank you for your comments and for taking the time to complete your review.
I am pleased to advise that our gymnasium is now fully functional again.
Christchurch has recently experienced an unsusally large amount of rain and this combined with the construction of our new wing conspired against us resulting in a minor flood in the gym.
Guest safety is paramount and the combination of wet floor and electrical fitness equipment presented an anacceptable risk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,347 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 19, 2012

Great staff. Great rooms. Nothing was too much trouble. The only hotel I will stay at in Christchurch. Even got to meet Ken the cat this visit. Stayed with the kids who loved it too. Lots of nice extras like biscuits and milo too.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aussietraveller777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed August 9, 2012

Our family stayed at this hotel and besides it being a nice clean hotel, it delivers old fashion high level quality service. I forgot my passports in the previous hotel far away, and this hotel was able to quickly organise a hire care at a discount for me and also discount (without me asking) the fact I was missing breakfast to go and get my passports so we wouldn't miss our flight. They should tremendous empathy and were very helpful and I'm so grateful. Highly recommend this hotel.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OmarNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 30, 2012 via mobile

We arrived from Melbourne and the shuttle bus was there to pick us up. The driver was friendly and welcoming actually all the staff are friendly. The room was clean and comfy, with and outside area. we had dinner in the restaurant and the garlic bread with aoli is to die for. The duty manager in the morning organised our transport to pick up our motor home. Really enjoy our stay and would certainly stay again. :)

Stayed July 2012, traveled as a couple
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed July 27, 2012

We stayed in the hotel over night as we arrived to Christchurch late at night. The hotel shuttle picked us up pretty much straight after we called the hotel from the airport. Once we arrived the stuff at the front desk was either sleepy or just confused, but they did get us our booking sorted out. Walking through the hallways of the hotel you get a feeling that the decor is a bit tired and requires an update. The room was clean, and definitely good enough to stay over the night, but I wouldn't want to stay there any longer then that.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank iamg0d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michaeljane, Front Office Manager at Commodore Airport Hotel, Christchurch, responded to this review, August 3, 2012
Thank you for your comments. I apologise if our night staff appeared sleepy or confused, we employ a great team overnight and as permanent night workers are usually very sharp in the small hours.

The extensive refurbishments to our corridors are difficult to appreciate late at night as amount of lighting is reduced to minimise any intrusion into guest rooms. During the day the natural timber ceilings and award winning garden views make for a relaxed and enjoyable journey to your accommodation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
133 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed July 25, 2012

Honestly this was the best hotel we have stayed at in a long time. The rooms were nice, and the bathroom had a heated floor which was a super bonus as it was very cold out. We stayed in a family room and it was plenty big for the four of us. The beds were comfortable, the showers were great, and there was extra room with a sofa and small kitchen like area.
But - what was best was the service. They were able to let us check in early as the room was available which was a big help to us. Also, we needed a shuttle to the airport at 3:30 am, and that was no problem. To go one step beyond, we left some things in the room (rubbish, but it didn't look like it), so they contacted us before throwing anything away. This time it was not a problem because it was meant to be thrown out (just didn't fit in the bucket), but it was so nice of them to follow up.
Last, but certainly not least, we ate at the restaurant and it was by far and above the best meal we have had out in Christchurch. I highly, highly recommend it.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth, New Zealand
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 23, 2012

Stayed here on a work trip and found rooms very comfortable, well equipped and spacious. Arrived early evening so decided to eat at the hotel. Service was good and food was lovely. Unfortunately did not get time to try out the pool.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank angusgott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Commodore Airport Hotel, Christchurch

Property: Commodore Airport Hotel, Christchurch
Address: 449 Memorial Avenue, Christchurch 8053, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 148 Hotels in Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Commodore Airport Hotel, Christchurch 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Situated on Christchurch's Memorial Avenue, The Commodore is just minutes away from the Christchurch International Airport and ten minutes into the centre of Christchurch. With an idyllic setting featuring award-winning native New Zealand gardens on seven acres of land, you can be assured of a tranquil stay.The hotel features 157 guest rooms, conference facilities, and extensive free parking. Our 'resort style' leisure facilities include an indoor swimming pool, spa, sauna and gymnasium. ... more   less 
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