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“food great service not”
2 of 5 bubbles Review of Packingshed Cafe - CLOSED

Packingshed Cafe
Cuisines: Cafe
More restaurant details
Restaurant details
Dining options: Seating
Description: Review: We made our first and last visit to the Packingshed this weekend. On arrival one of the waitresses greeted us politely and was trying to find us a table when a young woman whom we assumed to be the duty manager, who had a most unfortunate attitude for someone in the hospitality trade, snapped “casuals outside”, speaking about us as though we weren’t there and making us feel most unwelcome and as though we were an inconvenience. We left immediately and won’t be back.
Christchurch, Canterbury, New Zealand
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“food great service not”
2 of 5 bubbles Reviewed January 16, 2013

we purchased a voucher on treat me for this cafe and we were really looking forward to going as we had never been before. I booked in on the morning and told the lady we would be using our voucher which entitled us to 2 main meals and 2 drinks. on arrival we were told to sit were we wanted and handed 2 menus. we choise to sit outside as it was a lovely day and a great setting. we picked our choices and after watching a waitress serve 3 other tables of people who had all finished their first course and were ordering desert or coffee I managed to catch her eye. "oh"she said as she came over" i did think i had something else i was supposed to be doing"and we ordered but did get told quite rudely that our voucher only entitled us to a choice of only 3 drinks off the menu and also not the fish of the day. our drinks came and we were half finished them when our food arrived. the meal was great and very tasty. but were not offered the choice of salt/pepper. nor were we offered another drink in fact we were totally ignored! on finishing our meal we sat discussing whether to have desert or coffee and pay extra but after 15 minutes of being ignored by the waitress we just got up and left to get a coffee somewhere else. I do feel that because we were using the discount voucher we were not treated as valued customers but I thought the whole idea of the voucher was to impress 1st time customers to encourage them to enjoy the food and service and return again. which wont be doing! nor will we be recommending to friends.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

16 reviews from our community

Visitor rating
    1
    6
    0
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Christchurch, New Zealand
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“A little piece if heaven”
4 of 5 bubbles Reviewed December 11, 2012 via mobile

Luv this place for their lovely organic food, mostly grown on the property or locally . Each time we have been we have enjoyed the food, the desserts (yumbo) the setting and the great friendly customer service. Prices are in the middle of good restaurant pricing so are affordable. Highly recommend.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Elyarf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
122 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Birthday Brunch”
2 of 5 bubbles Reviewed November 17, 2012

I went with 5 friends for a brunch for one of the ladies birthdays and was so disappointed, especially as this place had been my suggestion. We all ordered the same, mushrooms , and while what we got was tasty and they were able to do gluten free, the serving size was very small for the cost. The setting was lovely, but the menu was limited in choice and some of the staff were not very friendly. The coffee was priced on the high side also and was not the best I have tried. I do not feel I would recommend this place to other people or visit here again.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TripMember051220151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Brunch at Packingshed Cafe”
2 of 5 bubbles Reviewed November 14, 2012

The setting for this cafe is really very nice. The food is not however and the prices charged for very small meals are way over the top. Very disappointing and would not chose to visit again. The person in charge for the time we were there was not very friendly or helpful.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Ruth33_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
37 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Disappointing”
2 of 5 bubbles Reviewed May 9, 2012

The waitress was diffident, the menu limited, the food was poor and the coffee - the coffee - not good.

Visited May 2012
Helpful?
1 Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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