We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice and new accommodation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Rendezvous Hotel Christchurch
Ranked #14 of 144 Hotels in Christchurch
Certificate of Excellence
Adelaide
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice and new accommodation”
Reviewed December 1, 2013 via mobile

I stayed at this hotel for 5 nights while in Christchurch for a friends wedding. The staff were very friendly and accommodating and the room was quite new and modern, although quite small it had everything that we needed. The bathroom was a good size and housekeeping were very thorough (although the first night there was no milk in our fridge). A few downfalls of this hotel are the location ( although in the CBD, there are not many shops within easy walking distance), they do not provide free wifi in the rooms and the lifts in the hotel are extremely slow (I waited 10 minutes one day on my floor just for the lift to arrive). Overall it was an good place to stay as we were not in the room much, but would recommend having a car to get around. Also there is a vacant lot right next to the hotel - use this for parking as it's free, rather then paying the $30 valet parking charge.

Stayed November 2013, traveled as a couple
Helpful?
Thank Melvum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, December 2, 2013
Dear Guest,

Thank you for taking the time to provide feedback on Tripadvisor, it is appreciated.
Your comments have been shared with the team.
Currently there are not many shops and restaurants in close proximity to the hotel but as the rebuild continues this will change and we are proud to be centrally located and look forward to when the Christchurch CBD is completed.
We provide complimentary broadband in the rooms and complimentary WIFI in the lobby area.
Our lifts have been fixed this morning, there was a fault with them and we do apologise for the inconvenience caused.

Thank you again and we look forward to welcoming you back.

Kind Regards,
Rendezvous Christchurch Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,741 reviews from our community

Traveler rating
    658
    746
    243
    72
    22
See reviews for
188
818
122
457
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Auckland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 30, 2013 via mobile

Mostly this hotel is your standard inner city hotel designed with the business traveller in mind. But I have a major problem about a couple of features in the bathroom which have been poorly thought out and frankly leave me wondering about the competence of the people that specced the hotel.

1) The bedroom is carpeted and the bathroom is tiled. Normally this is no problem. Except in this case, they've put in a raised row of tiles in the doorway which protrudes about 1 to 1.5 cm above the level of the floor. Presumably this is to act as some type of dam to keep water in the bathroom but they've tiled it in the same tiles in the bathroom which are colour matched to the carpet. Therefore you don't get any visual cues that there is a tripping hazard in the doorway build at optimal toe stubbing if not breaking height because unless you are looking you can't see it. And who looks at their feet walking through a doorway? This is an unsafe design.

Once in the bathroom things don't get any safer because of the shower 'shub' design they've installed. To get into the shower, you have to step over the side of the shub which is about 30 to 40 cm wide at the height of a bathtub. It's awkward and dangerous as if the floor is just a little wet it is slippery leaving you vulnerable to a fall as your legs are splayed trying to get in or out of the shower. You can't sit on the side and swing your legs as they've helpfully installed a hard Perspex wall with a door too narrow for this type of manoeuvre.

Thoughtless and unsafe design.

Lack of thought of design also extends to the breakfast layout in the restaurant where it's all in a long narrow bar so unless you work out what you need or want in the order they've laid it out, you end up walking the length of it several times which us difficult with diners chairs being placed close to the bar and no room for people getting breakfast to move past each other.

I'm reasonably young, athletic and fit but I found this place awkward and unsafe. Definitely do not stay here if you have any type of mobility restrictions or if you value your toes!

Stayed November 2013, traveled on business
Helpful?
Thank Kiwi_Boop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, December 2, 2013
Dear Guest

Thank you for the feedback, It is much appreciated.
In total we have 8 rooms out of 171 that have shubs, the remainder of our guest rooms have walk in showers with easy access.
The design fault you refer to at the entrance to the bathroom is called the nib to stop the water running on to the carpets, as you pointed out its 20cm in height and is legal.
You have raised a good point that it could be more visual so that it stands out and doesn’t blend in with the other tiles.
Straits Cafe can seat 55 people at anyone sitting, often serving anywhere between 100 – 130 people per day for breakfast, although we can’t change the layout we do appreciate your feedback and will take measure to ease the flow during the peak service periods.
Any guests that may have mobility restrictions can request an accessible room that has full services including hand rails in the bathroom for support.

Thank you

Kind Regards,
Rendezvous Christchurch Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Havelock North, New Zealand
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 30, 2013

Can't say enough about the staff here from check-in to check-out they were so helpful. Lovely gesture on check-in where the staff member actually came out from behind the counter and pointed out where the lifts and restaurant were. Definitely a way more personable way of dealing with customers. On departure my bag was also carried out tot he super shuttle on it's arrival. Little gestures that make a great big impact on a stay.

Rooms compact but super clean and the bed is one of the most comfortable beds I've slept in, in a hotel. Good choice!

Didn't use the restaurant but on both days of my stay it was always busy.
Couldn't fault the room service and the fries served the toasted sandwich (late night menu) were delicious

The lift was a bit dodgey stopping on floors that weren't even asked for but I'm sure the hotel is aware of this.

Everyone here deserves a big well done from their management.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catriona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, December 2, 2013
Dear Guest,

We appreciate the time taken to provide feedback on Tripadvisor.

We are very proud of our team and admire the way they continue to exceed expectations and create a warm inviting environment which helps to make our guests stay a memorable experience.

Thank you for your feedback and we look forward to welcoming you back to Rendezvous Christchurch in the near future.

Kind Regards,
Rendezvous Christchurch Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 24, 2013

Spent a couple of days in Christchurch. Weather was great, which meant that the dust from the construction site was everywhere. My room was a corner room up high which gave me fantastic views over the city. Room was very clean and functional. Great bed. Wi-fi in rooms was at a good speed. Had breakfast in the hotel and it was really good! They have a large tv in the breakfast room with the news channel on so that's a good way to catch up with morning's activities. Staff were friendly and patient for what was a very busy time of the year for them.

Room Tip: Ask for a room on a higher floor for great views
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, January 10, 2014
Dear Guest,

Thank you for taking the time to provide feedback on Tripadvisor.
We value feedback of any kind as this helps us to change and develop and your positive comments have been shared with the team here.
We are glad to hear that you enjoyed your stay and hope to see you again in the future.

Warm Regards,
Rendezvous Hotel Christchurch Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 24, 2013

My 6-year-old daughter and I stayed for one night. We were in a twin standard room which was the smallest hotel room I have ever experienced (albeit modern and clean). Do not stay here if you are intending to spend much time in your room! The staff could not do enough for us, making recommendations for dining, asking us how our night out was, they were just lovely. My biggest negative about this place - and I see others have mentioned it too - is that I picked the 'breakfast included' option for another $29 per person and nowhere at all does it mention this is only the Continental breakfast. For $60 my daughter and I had one piece of toast and two bowls of cereal!! It is not honest and should say 'continental' - all around us were people being gently corrected when they served themselves cooked items on the assumption they were entitled to it. As hotel continental breakfasts go it's not exactly sumptuous anyway….this is a small but important point, it's not going to ruin anyone's trip but it feels 'mean'.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, January 12, 2014
Dear Sarah

Thank you for taking the time to provide feedback on Tripadvisor.
We appreciate and take your comments on board.

We are sorry to hear that your expectations were not meet on your stay.
We would lke to discuss this matter further so please do contact our General Manager Brad Watts at b.watts@rendezvoushotels.com

Thank you again.

Warm Regards,
Rendezvous Christchurch Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 21, 2013

This hotel is an oasis in the devastated city of Christchurch. The facility is modern, clean, and comfortable. The staff are helpful and very pleasant. Internet access and use of a computer in the business center are free, which was a giant plus for me. The rooms were cleaned promptly and the minibar was refilled efficiently. You could walk to anywhere in the city from the hotel, and the place was very easy to locate from wherever you were because it is one of the very few tall buildings.

Currently there are not too many businesses operating in the city. However, there is a nice Chinese restaurant next door to the hotel, a convenience store nearby, and a small arcade of shops right across the street.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TGH56003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, January 10, 2014
Dear Guest,

Thank you for taking the time to provide feedback on Tripadvisor.
Your positive feedback has been shared with the team here.

We are proud of the hotel and the staff who work hard to make our guest's stays memorable.
Thank you again for your comments and we look foward to welcoming you back in the future.

Warm Regards,
Rendezvous Hotel Christchurch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 20, 2013

The Rendezvous Hotel was our first stop in NZ after a very long series of flights. The hotel provided new, modern rooms, not necessarily the most spacious, but very clean and comfortable. We were able to walk to any location in Christchurch, amassing many miles, which was a good thing because the food was so good!! The hotel sits in the midst of devastation which is slowly being rebuilt. The jack hammers started right at 7 AM but it was OK for us because we were already up! Otherwise, it was very peaceful and quiet.

Room Tip: We asked for a room away from the elevator due to our difficulty in sleeping and our need for a quie...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeanneHY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, January 10, 2014
Dear Guest

We value the time you have taken to provide feedback on Tripadvisor.
It is fortunate that we are centrally loacted to businesses which have reopened and to those that are yet to open.

We are glad to hear that you enjoyed your stay and we look forward to welcoming you back.

Best Regards,
Rendezvous Christchurch Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Christchurch hotels
0.1 mi away
Heritage Christchurch
Heritage Christchurch
#7 of 144 in Christchurch
636 reviews
0.1 mi away
Novotel Christchurch Cathedral Square Hotel
0.6 mi away
The George Christchurch
The George Christchurch
#6 of 144 in Christchurch
1,303 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Quest Christchurch
Quest Christchurch
#16 of 144 in Christchurch
397 reviews
0.3 mi away
Rydges Latimer Christchurch
Rydges Latimer Christchurch
#9 of 144 in Christchurch
634 reviews
1.4 mi away
Chateau on the Park - Christchurch, a DoubleTree by Hilton
Show Prices
Show Prices
Show Prices

Been to Rendezvous Hotel Christchurch? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rendezvous Hotel Christchurch

Property: Rendezvous Hotel Christchurch
Address: 166 Gloucester Street | Levels 1 to 15 of Pacific Tower, Christchurch 8011, New Zealand (Formerly Marque Hotel)
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 144 Hotels in Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rendezvous Hotel Christchurch 4.5*
Number of rooms: 171
Official Description (provided by the hotel):
Rendezvous Hotel Christchurch, located in the heart of the city, provides modern and stylish accommodation for the savvy business traveller and leisure guest, at an affordable price. Offering clean, contemporary design, Rendezvous Hotel Christchurch is a place where you can work at your peak. Use the latest hassle-free in room technology or relax in comfort and quiet. When your work is complete reward yourself with a satisfying meal in our restaurant and enjoy great service from people who care. Straits Cafe our 55-seat, fully-licensed restaurant, is located next to our ground floor lobby. Here you'll find an exiting range of contemporary-style dishes showcasing local and seasonal produce. Junction, our lobby bar, serves 60 peopleWe know that you want a hotel with style. Our guest rooms and suites are designed for your comfort, with individually controlled air conditioning, double glazing, amazing views and everything you need to make working a breeze. There's a choice of four room and suite designs. Because your phone and laptop still can't do everything, our efficient business centre is there when you need it and our gym and sauna, help you stay in shape when your are on the road. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Toga Hotels, Travelocity, Hotels.com, Expedia, Hotwire, Booking.com, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Rendezvous Hotel Christchurch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing