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“Excellent Quality” 5 of 5 bubbles
Review of Dorset House Backpackers

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Dorset House Backpackers
Certificate of Excellence
Tolmie, Victoria, Australia
Level Contributor
145 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Excellent Quality”
5 of 5 bubbles Reviewed September 6, 2013

Stayed 7 days when first arriving in Chch and then 1 more night prior to leaving NZ. Lovely clean dorm room with bathroom facilities close by. Single beds and not bunks which really suited me. Very quiet lounge area with lots of information available and free WiFi (daily allowance more than I needed). Staff very friendly and helpful and building situated easy walking distance to central Chch.

  • Stayed March 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this review, September 9, 2013
Hi there,

Thank you very much for leaving us such a wonderful review. We are glad to hear you enjoyed your stay and in particular the single beds in the dorm (with bathroom facilities close by), the beautiful lounge and free WiFi. It’s also great to hear you found our location to be convenient to explore central Christchurch. We also appreciate the feedback in regards to our helpful staff and always try to make every guest feel welcome.

We hope you enjoy the rest of your travels and we would love to see you again in the future!

Warm regards
Hilde
Dorset House Backpackers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
    101
    83
    29
    4
    2
See reviews for
6
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2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Seria, Brunei Darussalam
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

Stayed for two nights in a double room after arriving in New Zealand. Room was warm and comfortable and bathrooms were very close by. Welcome from staff was friendly and late changes to our stay were accommodated swiftly. Very good breakfasts available around the corner at Strawberry Fare.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pakistandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this review, August 21, 2013
Hi there,

Thank you very much for leaving us a review. We are glad to hear you enjoyed your stay at Dorset House (especially since it was your first stay in New Zealand). We always try to turn on heaters and make the room cosy for late arrivals. Strawberry Fare is indeed one of our favourites (we also like Vics for breakfast, which is just around the corner).

Thanks for staying and we would love to see you again. Enjoy the rest of your travels!

Warm regards
Hilde
Dorset House Backpackers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane Australia
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed August 14, 2013

I have stayed in quite a few backpackers over the years and it still amazes me the actions and disrespect some backpackers have for others and other peoples property :( I just stayed three (separate) nights at Dorset House during a fortnights visit to N.Z. On the three separate stays the state of the kitchen left by, obviously, different groups over the three separate nights I stayed there was nothing less than appalling. I think it may be time for Dorset to invest in larger multi-language signs explaining the simple niceties of cleaning up after you cook and dine. On one night a group of people were still VERY *noisily cooking and socialising at and after midnight. Other times I couldn't bring myself to eat in the kitchen/dining area and took my fare to my room. Yukkkk! Where am I ? Oh yeah ;) Dorset is still quite well laid out, reception helpful, large lounge very comfortable and my double bed was quite acceptable. Laundry is good. However, the heavy doors in place in a lot of the rooms do make a resounding bang when opened and closed by enthusiastic room occupants. I'm sure this could be rectified. The crockery supplied in the upstairs kitchen (is there one downstairs?) was very limited and poor. I know that accomms is generally still pretty short in Christchurch with the frantic reconstruction going on but I shall definitely book/reserve well ahead in future and rather risk the noise and grotty kitchen again will pay a little more and try and get into a hotel or motor lodge. A shame as Dorset IS quite close and convenient to the Intercity bus pickup/dropoff main stop in Chch.

Room Tip: Definitely ask for a room as far away from the kitchen as possible would be a good start ;)
See more room tips
  • Stayed August 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this review, August 19, 2013
Hi there,
Thank you for taking the time to leave us a review. I am very sorry to hear that overall your stay was an average experience for you, as we strive to make our guests feel comfortable and well-cared for when staying with us at Dorset House.

Although we are glad to hear you found our reception to be helpful and you enjoyed the comfortable lounge & laundry, we are sad to hear you found the kitchen to be so dirty you felt you had to eat in your room.

Even though our kitchen is cleaned daily and we have signs with pictures on them (so that anyone should be able to understand them) we do unfortunately sometimes have guests staying who do not feel responsible for their own dishes or mess. I am afraid that this is more an attitude towards cleaning rather than a lack of understanding, but we will re-assess our signs and make any changes if needed.

We have bought a few new pots and pans last month so I am surprised to hear you have found the crockery to be limited. We will take stock and see if we need to replace or add anything so that our future guests will have enough crockery.

In regards to the doors we are unfortunately unable to make any changes to the doors themselves, as they need to close automatically according to fire regulations (so that a fire would not spread easily). What we can do is ask people to be considerate of each other.

Our team are grateful that you took the time to send feedback and communicate this to us.

Kind regards
Hilde
Dorset House Backpackers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 8, 2013 via mobile

Stayed here as a quick overnighter - we arrived 11pm and left 8am- in a double room. Was a very pleasant stay though, lovely building in a good location. Appreciated the late check-in with a well though out system and on site parking. Only downside was a mattress that was a bit soft and noise from nearby communal kitchen.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TeamTurtle1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this review, August 12, 2013
Hi there,

Thank you for taking the time to leave us a review. We are pleased to hear our late night check-in procedure was convenient and you enjoyed your stay! Thanks also for the feedback in regards to the mattress and noise from the kitchen. We always try to close the kitchen door at night to minimise any noise levels, but perhaps someone had popped the door open again – our apologies for this. I’m surprised to hear the mattress was soft, as our mattresses were replaced in 2012. If you could let us know which room this was we’ll be able to look into this.

We’re glad you enjoyed the location of Dorset House, our beautiful historic building and the car park. We hope you enjoy the rest of your travels and would love to see you again in the future.

Warm regards
Hilde
Dorset House Backpackers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
norwich
Level Contributor
152 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

This place was excellent. I couldn't really fault it. I decided on having my own room due to a late flight, and it was very nice and warm. It was no problem arriving late and everything was left for me. The hostel had all the necessary facilities that backpackers need. It was a 20 minute walk to the centre of Christchurch and you walk alongside Hagley park. There was a girl on reception throughout the whole of my stay and she was so friendly and helpful, always answering your questions and giving advice.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shreevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this review, July 31, 2013
Hi,

Thank you so much for taking the time to leave us a review. We always try to turn the heaters on before we leave to make sure the rooms are nice and warm for late arrivals. We’re glad to hear your room was indeed comfortable when you arrived (makes it so much nicer in winter)! Thank you also for the feedback in regards to our staff – that’s very much appreciated. Enjoy the rest of your travels and we would love to have you stay again.

Warm regards
Hilde
Dorset House Backpackers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, England, United Kingdom
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

Really good packpackers, very friendly staff, very clean, nice bathrooms where you get a proper room, no bunk beds, good lounge, excellent kitchen- really everything you want. And you meet some of the best people!

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lukshmi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this review, July 31, 2013
Hi,

Thank you for leaving us a review. We are so glad to hear we offer everything you expect from a backpackers’. We agree that the best part of travelling and staying in hostels is meeting other travellers! We hope you are enjoying your travels and would love to have you stay again.

Warm regards
Hilde
Dorset House Backpackers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 26, 2013

This is one of the best and more comfortable backpacker i ever stayed in!!
Staff was really nice and gave us good recommendation for places to go to.
Our room were extremely comfortable with electric blanket (love those!!) very net and clean.
shared bathroom, there were about 4 bathroom/ toilets on the floor we were, so no need to wait plus was really clean and spacious shower. The hostel is eco friendly which is always a plus. We did not use the kitchen, but it was definitely a big one and seem fully furnished and clean.
The lounge is very cosy, lots of information available, TV, games, and a free pool table.

Reception is only open from 8am to 6pm, It is well within the city centre, though keep in mind that because of the earth-quake two years ago, there is not so much to do close by especially at night time.


Would definitely recommended it , and thank you for our stay :)

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tiphaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this review, July 30, 2013
Hi Tiphaine,

Thank you very much for leaving us such a detailed and positive review. We are very happy to hear you have enjoyed your stay here in Christchurch and Dorset House. We take pride in our comfy lounge and the electric blankets (we love them too!) in the private rooms are definitely a bonus during winter.

Thanks for staying and we would love to have you stay again in the future. Enjoy the rest of your travels!

Warm regards
Hilde
Dorset House Backpackers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dorset House Backpackers

Property: Dorset House Backpackers
Address: 1 Dorset Street | PO Box 25350, Christchurch 8144, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free Parking
Hotel Style:
Ranked #9 of 111 Specialty Lodging in Christchurch
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Dorset House Backpackers 2.5*
Number of rooms: 15
Official Description (provided by the hotel):
Perfectly located central city, boutique hostel in historic 1871 home, in a lovely quiet garden setting and next to beautiful Hagley Park. You will find everything needed including a guest lounge with pool table, internet, WiFi, DVD's, cable, kitchen, balcony, guest laundry and free off-street parking. A selection of single, double and twin rooms are available, with fully made beds. Enjoy a stroll to Cathedral Square, or indulge in cafes & shopping on Victoria St. ... more   less 
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