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“Thankyou Stephan”

de Burgh's Bistro @ Hotel d'Urville
Ranked #22 of 118 Restaurants in Blenheim
Certificate of Excellence
Price range: $0 - $58
Cuisines: Seafood, Bar, Grill
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Restaurant details
Dining options: Late Night, Private Dining, Reservations
Description: de Burgh's Bistro at Hotel d'Urville has an excellent reputation for serving great food made with local produces and featuring the best of Marlborough wines on their extensive wine list.
Reviewed October 25, 2013

We dined last night for a birthday. Great meal, generous fresh servings of whitebait and scollops for me!

Worth a special mention was the very caring service. We had dietary requirement that needed special care, Stephan did a wonderful job looking after our table. Thankyou very much.

2  Thank MissPip14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (267)
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145 - 149 of 267 reviews

Reviewed October 25, 2013

Eating our way around NZ. So looked forward to this night. In fact we decided to alter our travel plans to make sure we locked in a meal here. Rang 2 days prior to arrange dinner booking for Mon night. All seemed good.

Arrived at South Island that day and rang restaurant when arrived at Blenheim. Sorry but no booking arranged...no apology or alternative arrangement offered. Even when speaker asked who made the booking, I replied it was someone with your voice, as he had a very distinctive, educated tone. Despite being put out by this, we were made feel it was our problem! We were told that if we still wanted to dine then we would have to wait until 8pm instead of the original 7pm.

When we arrived at 8 we were told that the kitchen was busy for 10-15 mins and offered complimentary drinks....2 beers. Another 30 mins later we were eventually seated in what seemed to be a not so busy dining room.

Beautiful building and interior decor, staff very friendly and attentive in what was obviously becoming a difficult situation with the kitchen struggling to keep up with orders. Despite this, we thoroughly enjoyed entrees of scallop, venison carpaccio, salmon and whitebait. These were available as individual tasting entrees-half normal entree size....very good way of tasting more varieties of food.

My main of Wagyu rib eye was largely inedible. I always order Wagyu if available. Promoted as a 7-9 marbled grade, I must have received something different as there was no marbling or taste of rendered fat. Thick sinews prevented cutting through a large part of the steak. Dining room manager returned after showing the chef the returned uneaten meat and returned, to his credit, most apologetic about the cut.

To my surprise I received the bill with not only being charged for the complimentary drinks, but also $75 for the Wagyu! Fortunately, they could see the reason for my suggestion for review of the bill and both items were credited.

Overall, good and bad. Very good staff, great venue, some wonderful food however some unfortunate sequences of events. Maybe just a bad night.

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1  Thank kiernanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosslady2, Owner at de Burgh's Bistro @ Hotel d'Urville, responded to this reviewResponded November 6, 2013

Thank you for the time to post your review. I have had a meeting with all staff concerned and it appears that too many people were supposed to be looking after your table and they dropped the ball completely leaving no one responsible. We have reviewed our procedures and hopefully this will now be rectified. Our Chef has been in touch with our supplier of wagyu beef about the quality and we have now decided to drop this off the menu if they cannot guarantee the first quality cuts they provide.
I appreciate your honest opinions and we have taken these on board.
Chris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2013

Great overall experience at the hotel restaurant. Our fillet mignon steaks were cooked a perfect medium rare - unlike other steaks we have had the displeasure of eating in New Zealand. Chef did a great job and waitstaff dealt easily with our special request. Recommended to any international traveler.

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Thank PaulBriarStevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

We recently had the pleasure of dining at Hotel d'Urville. My compliments to the chef and staff for our wonderful fine dining experience. The food was exquisite and the ambience delightful. Thank you for making our special occasion so memorable.

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1  Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013 via mobile

We had a Sunday evening in Blenheim and wanted to treat ourselves and decided on hotel d'urville based on recommendations. We had the taster starters which were lovely and fillet steak for mains, again very nice. What lacked was the service. When paying fine dining prices I expect fine dining service but we received erratic service quality. The service started well but tailed off quickly which coincided with a change in waiter. Not sure if the guy was training or not but I had to remind the waiter of our wine order whilst our main had arrived. Manners were lacking too, not rude just not polite and courteous. It's a shame as the food and ambience were good. Next time we will try somewhere else.

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Thank Kipmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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