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“Great location, great hot pools, but a bit shabby and too expensive.”
Review of Maruia Hot Springs

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Maruia Hot Springs
Ranked #493 of 726 Hotels in South Island
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location, great hot pools, but a bit shabby and too expensive.”
Reviewed January 9, 2013 via mobile

This is a great place to chill for a while. But everything is looking a little shabby and the price is too high. However this did not stop a second visit! The restaurant is mixed. Some of the courses were great others a bit mediocre. The massage was excellent. Overall if the prices were a little lower I would rate it more highly.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gilesoldroyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Auckland, New Zealand
Level 5 Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 2, 2013

I came away from here thinking 'that was great'. The staff in all areas were very friendly and polite. The settling is tranquil and absolutely beautiful, as is the Lewis Pass itself. The dining room and massage rooms had huge windows looking out at the lush bush and river.
The great things about Maruia Springs are: the friendly staff; the beautiful setting; the fabulous food in the restaurant - large servings and beautifully cooked; the relaxing shiatsu massages my husband & i had after a soak in the pools; the outdoor pools which are beautifully set up and must be outstanding in the winter with snow all around - i had been concerned about the reports of large amounts of black algae in the pools sticking to swimsuits etc but although there were strands in the water i didnt find it disconcerting nor did it stick to my swimsuit. The pools were beautifully warm - 39 & 40 degrees C.
The not so great things about Maruia Springs are: the tired state of the rooms and stairways - carpet worn and lifting off the stairs, old loose fittings in the shower, the v small bathroom which could have done with a surface for putting the toilet bag etc on. A larger person would struggle to find space to dry themselves beside the shower. The bed was comfortable and we didnt find much noise from the neighbouring room apart from the faint sound of snoring :).
The worst thing of course were the sandflies/midges which were prolific and enormous. Not much they can do about that though. We sprayed the windows and doors with the provided insect repellent and had no problems inside the rooms. The pool experience however was completely spoiled by the black cloud that descended as soon as flesh was exposed. We had put insect repellent on our upper bodies but that didnt stop them having a good go and the constant hand waving finally made us give up after about 5 minutes. The front desk had a notice saying that the sandflies were bad that day and to try the bathhouse as an alternative - unfortunately the bath houses are segregated and as my husband and I wanted to be able to chat it meant we couldnt use that alternative.
Overall, despite the drawbacks, we came away very relaxed and feeling that there really was so much potential for an outstanding resort if a good amount of money was spent to refurbish, and maybe a couple of beekeeper hats to put on in the pools to stop the black cloud!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level 5 Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 15, 2012

We found this place by chance on our drive through the Lewis Pass. It was that time of day when a coffee and a cake is essential. We stopped and experienced great "flat white" coffee and delicious cakes served on a sun verandah in a quiet and tranquil setting. The proprietors and staff were very friendly and the service was first class. The only downside is that if they start marketing themselves the place will become overcrowded and spoilt.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank alsaldevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyoming, USA
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 8, 2012

Been stopping by for years and this used to be a fun little out-of-the way resort for a good soak and relaxation. Sort of had a neat alpine charm to it. Now that it's been bought and taken over by our little friends from the rising sun, the service is rude at best, food terrible and overpriced, the rooms are not maintained, and for some reason, the sandfiles are more prolific. Too bad to see such a nice place go to ruin.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HighPlainsNotU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these South Island hotels

Washington, DC
Level 5 Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed November 5, 2012 via mobile

Just a stunning location and the hot springs are really quite nice. Take your pick from Japanese style shared pool, private spa or rock pool. Food was surprisingly good as well. But the service could charitably be termed bumbling at best. Soup served with no spoons, for example. And they dinged us a late stay fee when we asked for an extra 30 min in the room.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkP_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 5, 2012

Although getting a little worn the rooms are comfortable and the staff very friendly and helpful. The massage after a piping hot dip was to die for. The meals are excellant with a choice of Japanese or European menus. We woke up to find the place covered in snow - absolute magic!

Room Tip: The bed in the Japanese room is very low!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisChristchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 4 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 21, 2012

Pure bliss. This is the ultimate retreat for couples. I wouldn't be so inclined to bring small children here, although some children might appreciate it.
I chose April 2012 as the date when i travelled as it wouldn't let me go back further, but for the record, it was actually 2011.
We got engaged the night we stayed here, so it has very special meaning for us. The perfect place to pop the question or just spend time with your loved one.
Plenty of bush walks nearby, some you would have to drive to. The staff are really friendly and can direct you to these. The waterfall walk is a good one, drive about 10 min west and it will be signposted on your left. Was about a 10min walk in from memory.
No TV, and no cell phone reception, which suits the atmosphere, techonology would spoil this place, it's a good feeling to be disconnected from the world for a while.
We enjoyed a massage each, which was wonderfully relaxing.
Each person gets free use of a traditional japanese kimono (dressing gown) and slippers, which you can even wear to the restaurant, making for a very unique experience.
Their is an array of natural hot pools which have a view into the mountains and valley.
Most of the pools are very hot, but there is a cold pool, which you can alternate with...very invigorating and a 'must do' at least once while you're here.
The food in the restaurant was delicious, as was the traditional japanese wine. Chances are, if you're staying the night then you're dining here, as the closest town is Springs Junction at about half an hour away and not worth the drive for anything but petrol. Maruia does have a few ready to eat snacks, deli type stuff to choose from also. We put milk in our little fridge in the room and just took cereal for breakfast in the morning.
A good chance of snow in winter, but this adds to the magic. Mosquitos can be a problem for some people, but we didn't find them a problem (in April) and I normally get eaten alive. They have repellant wipes in the room, if you wipe them round your neck and ears they should leave you alone in the pools as the rest of your body will be in the water anyway.
Don't forget your camera like we did...sorry no photos to share.
I hope this helps plan your trip, it's definitely worth it here, some wonderful R&R. Enjoy!

Room Tip: We stayed in a garden side room (closer to the pools) It was a quiet evening, although there may be...
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MyahUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maruia Hot Springs

Property: Maruia Hot Springs
Address: State Highway 7 Lewis pass, 7895, New Zealand
Location: New Zealand > South Island
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#56 Spa Hotel in South Island
#281 Luxury Hotel in South Island
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Maruia Hot Springs 4*
Number of rooms: 20
Official Description (provided by the hotel):
Maruia Hot Springs is located on the Lewis Pass in a National Park where you can enjoy picturesque mountain views and look out to the flowing waters of the Maruia River while bathing in our 100% Natural mineral hot pools. Our pools are completely natural (no chemicals used), enjoy bathing in hot water sourced directly from our bore, our water has a high mineral content, which is considered to have healing properties especially for skin conditions and joint and muscle pain. We have 3 outdoor hot pools, and an indoor bath house that are open 7 days a week from 8am-9pm. We also have a private bathing pavilion available by booking, or in our package deals. Come and enjoy a serene and quiet bathing experience away from crowds and cell phones. Our Cafe is open 7 days a week so if you are driving past grab a coffee and enjoy a foot bath amongst the wildlife and beautiful views from our deck. Perfect for bird lovers! The restaurant open 7 days a week and offers a fresh new Kiwiana menu and a classic breakfast menu that includes poached eggs with homemade Hollandaise sauce. Visit our website to book and come and enjoy a unique experience in the tranquillity of the mountains. As new owners we are passionate about working towards making Maruia Hot Springs into a World Class resort and a pure New Zealand experience. ... more   less 
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Also Known As:
Maruia Springs Thermal Resort Ltd Hotel South Island
Maruia Springs Thermal Hotel Ltd

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