At the risk of sounding arrogant myself, I have eaten at some pretty nice places in some of the nicest corners of the world.
Never have I experiences a place as arrogant as the Matterhorn Cuba Street Wellington. The waiters were friendly enough but I sent my steak back (I asked for medium-rare) as it was anything but medium rare. And yes I know what a medium rare steak should be like.
The chef sent the waiter back twice with the steak in-hand to tell me it was medium rare.
Ended up leaving. Terrible experience. Please avoid!