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“Comfortable and clean”

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BEST WESTERN Wellington
Ranked #23 of 46 Hotels in Wellington
Certificate of Excellence
Hawera, New Zealand
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Comfortable and clean”
Reviewed January 1, 2013

We've stayed at this motel a number of times over the years and have never been disappointed with the comfort, cleanliness and service. It's convenient to leave the car behind and use the train to get to the city.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khaki53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helentoner, Owner at BEST WESTERN Wellington, responded to this review, January 2, 2013
Thank you for taking the time to write a review. We appreciate your positive comments and look forward to taking care of your travel needs in 2013.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    72
    66
    18
    2
    5
See reviews for
41
73
12
12
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
New Zealand
Level Contributor
111 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 31, 2012

Staying in CBD Wellington when you have a car can be difficult, and expensive. But a little lateral thinking leads you to this great place to stay in suburban Johnsonville, which is well served by a suburban train service only 200 metres from the hotel. Leave your car at the hotel, free, and take the train into the city (and with a senior card that's free too, in off-peak hours). But that's by no means the only attraction - the hotel is modern, comfortable, well appointed, with friendly helpful staff, free wi-fi and surprisingly quiet for its location beside the motorway. It can be a bit tricky to find (thank goodness for GPS), up dead-end Burgess St opposite McDonalds. But once you're there, it's great. Heartily recommended.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sparky81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helentoner, Owner at BEST WESTERN Wellington, responded to this review, November 2, 2012
Thank you for taking the time to write a wonderful review. We appreciate your positive comments and thank you for all the information you have provide to prospective guests. If we can be of service to you again in the future, please don't hesitate to contact us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
5 reviews
5 hotel reviews
Reviewed October 13, 2012

Very welcoming,warm and comfortable accommodation and owners to match. Close to both train and bus services which made getting into the city very easy and affordable. Service was excellent , we had left our charger at home and without any fuss we were given one to use........"...".

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller1807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helentoner, Owner at BEST WESTERN Wellington, responded to this review, October 15, 2012
Thank you for taking the time to place a review of your stay with us. We appreciate your response and were more than happy to assist you to make your stay as enjoyable as possible. We look forward to hosting you again in the future should the need arise. Thank you, Helen & Mark.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmerston North, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 11, 2012

We recently had occassion to visit Wellington, and rather than stay amid the hustle, bustle and noise of central Wellington, we booked at Best Western Wellington at Johnsonville. This proved to be an inspired choice. We arrived in wet and windy conditions to find an undercover carpark, were greeted and welcomed by the hosts, Helen and Mark, and taken to our one-bedroom unit.
The room was well appointed with quality chattels, clean and fresh. We loved the "quirky" artwork that adorned the walls and added to the overall ambience.
Helen and Mark were perfect hosts, outgoing, friendly, helpful and knowledgeable of Wellington attractions.
We had booked for two nights but stayed an extra night - really enjoyed our time in the capital city - and are now planning our next stay at Best Western Wellington.
Volksoi lad.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
2 reviews
Reviewed September 10, 2012

My partner and I highly enjoyed our stay at Best Western Wellington. The reason we chose this hotel over others was due to its location to the train station, just a 3 min walk away. Our room was very clean and tidy and plenty of secure parking. We will be visiting again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Casey498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helentoner, Owner at BEST WESTERN Wellington, responded to this review, November 2, 2012
Thank you for your wonderfull review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 15, 2012

Strange location, but close to major shopping centre which is convenient. Requested a quiet room and was well accommodated. Clean room, good quality and quantity of tea/coffee, and little chocolates. Room (4) had a reasonably spacious feel, and a nice little veranda. Only things that let it down were that the front desk (older couple) were perfunctorily professional but unfriendly. Really lacked welcoming warmth. Maybe just a bad day. Also, the double bed smelled very odd when I put the electric blanket on, so I slept in a little single bed. Would have had to change rooms otherwise, never experienced that before so no idea what happened, the bed certainly looked clean. Leaving on a positive note, good parking and the facilities are well maintained. Overall, good value for money.

  • Stayed July 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BS09032014A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helentoner, Owner at BEST WESTERN Wellington, responded to this review, August 19, 2012
Thank you for your review of your stay with us at Best Western Wellington.
We are pleased that you found the location suitable for your requirements and your room clean and quiet. We were very concerned to read that there was a possible problem with the electric blanket on the bed and will invistigate this issue so future guests do not experience the same problem.
If we can be of service to you in the future, we would welcome a return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alloa, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 11, 2012

Had a quich stop over in Wellington between moving from the north island to the south island and booked into this hotel.

I found it a bit strange getting dropped in the garage and having to take the lift up to reception. After that though I found the hotel very comfortable. I was given a lovely room that had a good size living room with a seperate bedroom and seperate bathroom.

All in all I found this a lovely place for a quick stop over. One thing to bear in mind, it is a good 30 minutes from the airport if you have an early morning flight.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank hazleyshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at BEST WESTERN Wellington, responded to this review, July 13, 2012
Thank you for taking the time to post a review of your stay with us.
We have an unusual motel in that we can offer free under cover parking with video surveillance for peace of mind parking.
We are pleased that you found your room clean and comfortable and we would enjoy hosting any return visit you may make to Wellington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Wellington

Property: BEST WESTERN Wellington
Address: 17 - 19 Burgess Road | Johnsonville, Wellington 6037, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #23 of 46 Hotels in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Wellington 4*
Number of rooms: 22
Official Description (provided by the hotel):
22 luxury units on the 2nd and 3rd levels with lift access direct from the car park. Free undercover parking with 24hr CCTV surveillance for peace of mind security. Quiet, comfortable accommodation features wireless internet (first 20MB free) in all rooms. Executive suites provide pampering with a Spa bath,Standard King bed & balcony. Central to the whole of the Wellington region, the Motel is only 10 minutes to the heart of Wellington city, 5min to Westpac Stadium & the Ferry Terminals, 10mins to Te Papa, Hutt Valley and Porirua. We are also on the train route directly into the Westpac Stadium and the City. ... more   less 
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